Michel Kohanim

Hello greensha, My pleasure and I am sorry for the lack of documentation. I do hope that the following tutorials will help you: http://www.universal-devices.com/mwiki/ ... h_tutorial http://www.universal-devices.com/mwiki/ ... te_a_Scene Please let me know if these are not sufficient and then we'll setup a time to go over the problems you are experiencing on the phone. With kind regards, Michel

greensha, You do not need separate scenes for each device. The way you have it is correct. The main question is does each scene respond correctly to ISY's scene on command (is the on level what you anticipated)? With kind regards, Michel

Rod, You are 100% correct. I just tried it myself and got the same error. It's rather odd because it was working just a few days ago. Ok, please do be kind enough to try https://checkout.google.com .... Can you get to our ISY using your browser? Very much looking forward to your repsonse. With kind regards, Michel

Hi Rod, Please do keep us posted. With kind regards, Michel

Hello Rod, Could you please try https://www.cnn.com and let me know if you can get in. If you are not given the warning, then it means that iTouch is simply ignoring the certificate and doesn't give you the option to choose. Are you sure you are using httpS? Does it ask you to login? Or, simply nothing? Please let me know, With kind regards, Michel

Hi Rod, It SHOULD work! What version of firmware does your ISY run? Please try https://udi.isy-mobile.com ... I'll be watching it. With kind regards, Michel

f11, The Admin Console will not work with any mobile phone and thus the reason for the HTML only version which is guaranteed to work on ALL mobile devices locally and on 95% of mobile devices on the net. With kind regards, Michel

Hello az1324, Have you upgraded to 2.6.3? If not, please give it a try as there was a specific fix just for this problem: http://forum.universal-devices.com/viewtopic.php?t=1130 With kind regards, Michel

Hi Scott, If you have 2.6.3 installed, please retry your backup and it should work. Acutally, this was one of the bugs that were supposed to be fixed in 2.6.3. PLMID.BIN is a very important file as it contains information about the last PLM associated with ISY. File->Restore Modem/Remove Modem will not work without this file. With kind regards, Michel

az1324, The problem is Java cache + there was a bug in 2.6.2 where the system would hang while backing up programs ... please close al your browsers before clearing your Java cache and retry. With kind regards, Michel

Joe, Are you available now for a test? If so, please let me know so that I can send you the test URL. With kind regards, Michel

dhuth, Based on your installation, this should not happen unless you have more than 300 programs. How many programs do you have? 26 and 99i are identical in functionality and we have not yet come up with an upgrade program. I really do not think you need to upgrade (to PRO) at the moment. With kind regards, Michel

Hello Ed, Thanks so very much for the feedback. You know what? This problem seems to be Sprint related: only Sprint Blackberry devices cause ISY to hang as well. In this respect, would you be amenable to helping us debug this? If so, please let me know ( http://www.universal-devices.com/contact.htm ) when we can get together on the phone and I'll monitor the traffic while you are banging away on our unit in the lab. With kind regards, Michel

royceconnerley, Would you be amenable to phone appointment (whenever you have free time) to login to our ISY and thus we can monitor what's causing the crash? If so, please do be kind enough contact us with the best time to call you on (Thursday) between 9:00 and 5:00 PM Pacific time ( http://www.universal-devices.com/contact.htm ). With kind regards, Michel

royceconnerley, I am so very sorry; may I ask what carrier you use for your Blackberry service? It's becoming increasingly difficult to pinpoint the problem since we have tested it with Verizon and it worked fine. With kind regards, Michel

Hi, For those watching this topic, 2.6.3 (RC2) is now available; please read the first post on this topic or go to http://forum.universal-devices.com/viewtopic.php?t=930 With kind regards, Michel

Hello All, Release 2.6.3 (RC2) is now available and may be downloaded immediately. For fixes and enhancements, please peruse our beta forum at http://forum.universal-devices.com/viewtopic.php?t=930. You may also post your comments/questions and issues relating to 2.6.3 to the same forum. IMPORTANT 1. For those upgrading from release 2.6, please note that releases 2.6.1 and above will use default HTTP/HTTPS ports of 80/443 respectively. As such, before upgrading Disable Internet Access 2. If you have used bookmarks, please update them accordingly. If you have problems finding ISY, try http://www.universal-devices.com/27 3. If you are upgrading from 2.6.1, please make sure you export all your programs and store them in a safe place 4. As always, please take a backup of your ISY INSTRUCTIONS - Userid = isy - Password = autoupdate - For ISY-26, download the update from http://www.universal-devices.com/update ... nsteon.zip - For ISY-99i Series, download the update from http://www.universal-devices.com/update ... nsteon.zip - Login to Admin Console and choose Help->Manually Upgrade My Lighting and choose the file you downloaded in the previous step - Important: After upgrading, please close Admin Console, close all web browser processes, clear your Java cache, and reopen Admin Console. If there are any web browser processes running, the Java cache will not be cleared. KNOWN BUGS - Replace Device will change the device type to Icon LampLinc - Intermittent System hang when used in conjunction with some mobile devices - Thermostat mode is not synched between HTML and Admin Console - Cannot change the Button Toggle Mode for KPLs v1.4 IMPORTANT NOTE Beta versions 2.6.1 and 2.6.2 have a bug which prevents them from saving the programs during a backup. When using these versions, after doing a backup, please go to the Program Details tab, right-click on My Programs, and from the context-menu select Export in order to save your programs. Similarly, after doing a restore, select Import in the context-menu to restore your programs. This bug is corrected in beta version 2.6.3. Thanks and with kind regards, Michel

az1324, That's really amazing ... you do not get anything on your mobile safari? Nothing at all? With kind regards, Michel

Redrox, Unfortunately, this is the case. The only other more automated alternative would be to use a new KPL 8 button and have the old one replaced with the new one. With kind regards, Michel

gmurch, I do remember vividly your Hughes modem! 1. you can not use Admin Console on any mobile device since it requires a full Java Runtime which is not available on any devices 2. As far as your Blackberry, try https://www.cnn.com ... if you have the same issue, then the problem is that you will have ask your provider to enable HTTPS on your service (apparently it's not enabled by default with some providers). Please also bear in mind that 2.6.2 (and below) crash when accessed by blackberry. As such, please use caution. With kind regards, Michel

Hello az1324, Currently, our auto configuration (UPnP) opens only port 443 (https). If you wish, you will have to open the HTTP port (80) to access it via HTTP. We strongly recommend against this since your credentials will be sent in the clear. With kind regards, Michel

Hello az1324, We are currently thinking about your request specifically; you can help us a lot if you took our HTML, created the CSS and the HTML for it and then we would have an easier time supporting it in less time. Is it possible? With kind regards, Michel

Hi Glenn, When you click on the devices, don't you see a list (table) with the device name and the status right next to it? The scene don't have any status (yet). With kind regards, Michel

az1234, You are right and it's quite impressive what you've done ... I shall surely consider it for our Triggers 2.0 release. I am not sure I understand the slider request; don't we already have it? Would you be kind enough to clarify? With kind regards, Michel

drw, All this means is that your ISY client cannot connect to our server to check for updates. It will be resolved as soon as your router is back on line. With kind regards, Michel