Everything posted by Michel Kohanim
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Amazon Alexa to ISY Portal Connection -- is there problem (06-2-2017)
FYI from Amazon : "8:48 PM PDT We have identified issues in AWS Lambda's capacity subsystem related to the increased API error rates and latencies in the US-EAST-1 Region and continue to work toward resolution." With kind regards, Michel
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Amazon Alexa to ISY Portal Connection -- is there problem (06-2-2017)
Hi all, Definitely AWS Lambda related. Unfortunately, there's no ETA. We'll keep you posted. With kind regards, Michel
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Amazon Alexa to ISY Portal Connection -- is there problem (06-2-2017)
Hello everyone, We are investigating but it does seem to be AWS in the east. We'll keep you posted. With kind regards, Michel
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RemoteLinc 2 - restore device not working
Hi Techman, Thanks so very much for the update. I very much doubt this had anything to do with Norton. With kind regards, Michel
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RemoteLinc 2 - restore device not working
Hi Techman, That would be highly unlikely unless you had no status updates in the Admin Console from other devices. Just to be clear, even though you see a mismatch in link records, right mouse click | Write updates to device does absolutely NOTHING. Correct? With kind regards, Michel
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RemoteLinc 2 - restore device not working
Hi Techman, Is there a green/gray icon right next to it? With kind regards, Michel
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Disable 'Failed Communicating' alerts?
Thanks for the feedback everyone. With kind regards, Michel
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ISY-994i/IR PRO no worky
Hi Athlon2k2, The error logs are with regards to the ISY trying to communicate with devices in which this PLM does not have a link. Did you actually do a File | Restore Devices? And, if so, did you see a series of link creations in the PLM FIRST before all the traffic you attached? With kind regards, Michel
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Failed to add device, reason 1
Hi ggdowski, Already responded to your ticket. With kind regards, Michel
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Disable 'Failed Communicating' alerts?
Hi Dr Pepper, Which ISY firmware? With kind regards, Michel
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HTTP: Incorrect pgm key [59ADDE0C.4E84]
Hi Jimbo, I also got your ticket and forwarded to Chris. With kind regards, Michel
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Disable 'Failed Communicating' alerts?
Hi Drew, Unfortunately not. But, if those devices are no longer in the system, it's best to do right mouse click | Disable. With kind regards, Michel
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Status checks
Hi geekdad, NOOO. That link is for the Amazon Skill ... i.e. Alexa ask izzy to ... With kind regards, Michel
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Updated ISY, updated Z-Wave firmware, now devices show a red exclamation mark?
MikeD, Correct! Thank you. With kind regards, Michel
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Updated ISY, updated Z-Wave firmware, now devices show a red exclamation mark?
Hi DarkCanuck, My pleasure and I am so sorry you have to go through this. With kind regards, Michel
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Updated ISY, updated Z-Wave firmware, now devices show a red exclamation mark?
Hi DarkCanuck, Unfortunately so. But do Z-Wave / Tools / Synchronize / All rather than deleting nodes. This will Synchronize ISY with your dongle. With kind regards, Michel
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It's Alive!
Hi jasont, Thanks so so very much for your input. With kind regards, Michel
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Updated ISY, updated Z-Wave firmware, now devices show a red exclamation mark?
Hi DarkCanuck, When you upgrade the firmware on the Z-Wave dongle, Unfortunately you lose all the data which you cannot restore unless you have backed up the dongle. The question are: Why would you upgrade the firmware? Had you ever done Z-Wave / Tools / Backup any time before upgrading the Z-Wave firmware? With kind regards, Michel
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Status checks
Hi geekdad, Have you tried: what is? http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Supported_Commands With kind regards, Michel
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No remote access certificate problem??
Hi keribi, 512 is no longer supported by any sane browser. So, please use at least 1024. With kind regards, Michel
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No remote access certificate problem??
Hi keribi, What are your settings for Key Length, TLS (1.0, 1.1, 1.2), and Strength for HTTPS Server? With kind regards, Michel
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Update to include thermostats?
Hi chrkov, Unfortunately quite out of our hands. With kind regards, Michel
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No remote access certificate problem??
Hi keribi, You can install a new self signed cert through the dashboard: http://wiki.universal-devices.com/index.php?title=Main_Page#Network_Security You will need to do that for HTTPS Server. With kind regards, Michel
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Console Java woes
Hi fastbird, 1. Please install the latest UI on your desktop: http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop 2. Double click on the icon 3. In ISY Finder, click on the Add button 4. Enter the remote URL for your remote ISY With kind regards, Michel
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It's Alive!
Thanks Gary. Benoit reviewed the specs and it seems that everything is local (no cloud) which his fantastic. This said, they have their own protocol on top of Bonjour (for discovery) so the level of effort would be just a little less than developing Z-Wave or Zigbee protocol stacks. In addition, it's still quite fuzzy as to where ISY fits in. We are still investigating. With kind regards, Michel