Michel Kohanim

Hi LovelyNancy, Please go to the Admin Console | Help | About. With kind regards, Michel

Hi stevesreed, Unfortunately not. I am so sorry. With kind regards, Michel

We are working with GH and they are testing. With kind regards, Michel

In addition to 99 not being supported, it is NOT secure since it only supports SSL v2/v3 and NO TLS. With kind regards, Michel

Hi Louis, It should. Do you have any other non-battery operated Z-Wave devices? With kind regards, Michel

apostolakisl, Yes that's correct. With kind regards, Michel

Hi Techman, Just to be clear: the support for them in 5.x depends on the documentation from SH. We just do not have the resources to keep reverse engineering things. With kind regards, Michel

Hi grossmd, Thank you. We'll look into it. With knid regards, ​Michel

grossmd, Right mouse click on the node. With kind regards, Michel

Hi grossmd, Can you please right mouse click | Z-Wave | Show information in Event Viewer | All, and the paste the contents here? With kind regards, Michel

Hello bdlhome, Please send your UUID to support@universal-devices.com. With kind regards, Michel

Hi bdlhome, Yes, that's correct. With kind regards, Michel

Hi bdlhome, Please make sure your ISY is online on the portal.

Hi grossmd, What's your ISY firmware version? With kind regards, Michel

Hi jkmcfadden, Yes, I already have but they might be a little slow to respond. With kind regards, Michel

Hi Techman, I do not quite remember either. But, whatever it is, it's NOT supposed to be there in your case and cannot be ignored. With kind regards, Michel

Hi johnjces, it really should not matter because both UIs have valid certificates. Hi Mwester, you can still do that. The only thing you have to do is to download the .jnlp directly from each ISY and not from the website. With kind regards, Michel

Hi johnjces, Is it possible that you have an outdated Admin Console? Would you please try: http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

Hi John, If it also fails locally, then there's definitely some networking issue somewhere. You might want to try https locally (VPN). It could be a firewall issue. With kind regards, Michel

Hi Kentinada, You can either use the default web interface that comes with ISY Portal (under Tools | Web Access), or you can configure your MobiLinc to go through ISY Portal http://wiki.universal-devices.com/index.php?title=ISY_Portal_MobiLinc_Configuration, or you can revert to MobiLinc Connect. With kind regards, Michel

Hi marksidell, http://wiki.universal-devices.com/index.php?title=Main_Page#Userid.2FPassword_dialog_keeps_popping_up With kind regards, Michel

Hi pastro50, No, what I am saying is that Amazon decided to enable only a few devices locally. This has nothing to do with ISY. The bridge is EMULATING a Hue. Amazon THINKS this is a HUE. If that's sufficient for you, then there's no need for ISY Portal. With kind regards, ​Michel

Hi pastro50, There are only a limited set of devices that work directly with Echo (Phillips Hue). Others must go through the portal. If yo have the bridge that emulates Phillips Hue, you don't need the portal. When you purchase ISY Portal, the Network Module is tied to it. If you do not renew the ISY Portal subscription, you will lose the network module. If you don't want ISY Portal but you want the Network module, you can send an email to sales@universal-devices.com and ask them to switch it for you. This way, you will lose ISY Portal but you will have the Network module in perpetuity. With kind regards, Michel

Hi khag, The reason is that "remove all links" will also remove the device from the PLM, from other devices, and should also be removed from ISY otherwise you'll end up having all sorts of unexplainable events. With kind regards, Michel

Hi smokegrub, I am so very sorry to hear. Do you remember whether or not you had any green/gray 1011 icons next to any of your devices? Also, did you try the links I provided above vis-à-vis Admin Console hanging? With kind regards, Michel