Michel Kohanim

Hi Guys, For those with ISY Portal and 5.0.10 firmware: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Node_Server_Occupancy_%26_Locative_app_Instructions With kind regards, Michel

Hi Noremac, Please reboot your ISY, go back to PLM Info/Status. If you still see "connected", then the PLM/ISY is probably OK. What you need to do then is: 1. Restore a good backup FROM BEFORE you did ANYTHING to ISY (especially before any PLM restores/etc.) 2. Move the PLM to a different outlet and one which is not shared with other transformers and power supplies 3. If you have any INSTEON thermostats, unplug them Retry: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu#Restore_Devices With kind regards, Michel

Hi Nancy, Can you please send your UUID to support@universal-devices.com? With kind regards, Michel

Hi leonpc, Added as a bug #469. With kind regards, Michel

Hi LovelyNancy, Please go to the Admin Console | Help | About. With kind regards, Michel

Hi stevesreed, Unfortunately not. I am so sorry. With kind regards, Michel

We are working with GH and they are testing. With kind regards, Michel

In addition to 99 not being supported, it is NOT secure since it only supports SSL v2/v3 and NO TLS. With kind regards, Michel

Hi Louis, It should. Do you have any other non-battery operated Z-Wave devices? With kind regards, Michel

apostolakisl, Yes that's correct. With kind regards, Michel

Hi Techman, Just to be clear: the support for them in 5.x depends on the documentation from SH. We just do not have the resources to keep reverse engineering things. With kind regards, Michel

Hi grossmd, Thank you. We'll look into it. With knid regards, ​Michel

grossmd, Right mouse click on the node. With kind regards, Michel

Hi grossmd, Can you please right mouse click | Z-Wave | Show information in Event Viewer | All, and the paste the contents here? With kind regards, Michel

Hello bdlhome, Please send your UUID to support@universal-devices.com. With kind regards, Michel

Hi bdlhome, Yes, that's correct. With kind regards, Michel

Hi bdlhome, Please make sure your ISY is online on the portal.

Hi grossmd, What's your ISY firmware version? With kind regards, Michel

Hi jkmcfadden, Yes, I already have but they might be a little slow to respond. With kind regards, Michel

Hi Techman, I do not quite remember either. But, whatever it is, it's NOT supposed to be there in your case and cannot be ignored. With kind regards, Michel

Hi johnjces, it really should not matter because both UIs have valid certificates. Hi Mwester, you can still do that. The only thing you have to do is to download the .jnlp directly from each ISY and not from the website. With kind regards, Michel

Hi johnjces, Is it possible that you have an outdated Admin Console? Would you please try: http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

Hi John, If it also fails locally, then there's definitely some networking issue somewhere. You might want to try https locally (VPN). It could be a firewall issue. With kind regards, Michel

Hi Kentinada, You can either use the default web interface that comes with ISY Portal (under Tools | Web Access), or you can configure your MobiLinc to go through ISY Portal http://wiki.universal-devices.com/index.php?title=ISY_Portal_MobiLinc_Configuration, or you can revert to MobiLinc Connect. With kind regards, Michel

Hi marksidell, http://wiki.universal-devices.com/index.php?title=Main_Page#Userid.2FPassword_dialog_keeps_popping_up With kind regards, Michel