Michel Kohanim

Hi rossarmstrong, Are you on V2 or V3? With kind regards, Michel

mwester, Thanks for the details. It seems that we are doomed one way or another. If it's not Java, then it's mobile apps. If it's not Z-Wave, then it's Zigbee. If it's not Zigbee, then it's hail. If it's not any of them, it's a -fraction of a second with home assistant- setting a high bar, and ad infinitum. As I mentioned, we will discuss with the team. Fortunately, we do not base our decisions on doom and gloom. With kind regards, Michel

DrLumen, Thank you. We'll definitely discuss with the team soon after the New Year. With kind regards, Michel

Hi asbril, There's really nothing on the SD Card that would improve performance. Is it possible that after a few months you have programs that start running that may have not been running before? With kind regards, Michel

Hi rossarmstrong, Does this scene work in the Admin Console. Based on your description, I do not think so. With kind regards, Michel

Hi asbril, Steps 3 and 4 are per device. Restoring should NOT improve performance. It's definitely something else. With kind regards, Michel

Techman, Siren is definitely supported in 5.x. With kind regards, Michel

Hi DrLumen, Will discuss with the team. Merry Christmas to you as well! With kind regards, Michel

DrLumen, What were you expecting? Based on your description, it seems that it would do precisely what you outlined. With kind regards, Michel

DrLumen, We will have to take a look. I am not sure whether or not your switch supports change of state. Mwester, I will have to defer hail functionality to Chris. pjjameso, As I mentioned in my last post, we'll have to buy one and see what's going on. This is a very simple device With kind regards, Michel

Hi GnuseJay, This is usually related to signal/noise issue. You might want to move the PLM to a different outlet and one which is not shared with other transformers and power supplies. With kind regards, Michel

Hi pjjameso, Unfortunately the only way you can reset the number is by factory resetting the Z-Wave dongle (totally controlled by Sigma firmware running inside the dongle). What you need to do: 1. Z-Wave | Advanced | Factory Reset 2. Z-Wave | Tools | Synchronize | All (get rid of any Z-Wave device in ISY) 3. Z-Wave | Exclude 4. Z-Wave | Include With kind regards, Michel

Hi pjjameso, I am so very sorry to hear. We will order one and see what's going on. This is a very simple product and it should be supported. With regards to Gen 5, the major issue currently is that it requires S2 security. We are working on it alas I just cannot give any ETAs. With kind regards, Michel

Hi pjjameso , Did you exclude and then include again? This should work as long as the device reports its capabilities. With kind regards, Michel

DrLumen, Precisely what features of Z-Wave are lacking in ISY and especially in the 5.0.11B firmware version? With kind regards, Michel

Hi Ben, This might require Alexa notifications on which we are currently working. With kind regards, Michel

Hello etsvilik, No, haven't heard back yet. With kind regards, Michel

startmanj, Also, if you are on a MAC, please try: http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_icon_does_not_appear_on_the_desktop With kind regards, Michel

Hi starmanj, If you see ISY Finder but no ISY is found, then the problem is networking. Questions: 1. Are you certain ISY is on the same network as your computer? 2. Do you see the error/mem lights blinking? 3. What's the pattern of lights on the front when you reboot? With kind regards, Michel

Hi baabm, If you are still having problems, please submit a ticket and we'd be delighted to help you with troubleshooting. With kind regards, Michel

Hi e40, Please try sending that variable through email. Maybe the address is wrong. In call cases, you do NOT need these acrobatics with 5.0.11B: you can simply save the status of a device to a variable and then reuse it. With kind regards, Michel

Hi etsvilik, Known issue with Alexa. We have reported it and are waiting for them to come back with a resolution. With kind regards, Michel

Hi e40, Are you calling ISY from itself? Does the same work if you replace the $variable with a static value? With kind regards, Michel Also, you can already set variables to device states in 5.0.11B in programs. With kind regards, Michel

Hi Vance, Please check out: http://wiki.universal-devices.com/index.php?title=Main_Page#Changed_ISP.2FRouter_-_Can_no_longer_access_ISY With kind regards, Michel

Hi wrique, Please send your UUID to support@universal-devices.com. With kind regards, Michel