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Michel Kohanim

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Everything posted by Michel Kohanim

  1. Hi Devon, You should NOT check the Verify. Apologies, but I don't understand exactly what you are looking for. What chain? With kind regards, Michel
  2. Hi johnstonf, The purpose of multiple accounts is if you want to have different GH respond to specific instructions differently. Based on what you have outlined above, I do not think you need multiple accounts. This said, however, I think your wife may have inadvertently linked GH using her account. Again, the issue is having multiple Google accounts linked to the same ISY Portal account. With kind regards, Michel
  3. Hello all, These are usually symptoms of having multiple Google Accounts and GH linked with the incorrect account. Do you have multiple accounts? With kind regards, Michel
  4. Hi dwengrovitz, Hopefully soon. With kind regards, Michel
  5. Hi nasa01, Those nodes are things that are in your Z-Wave dongle but no longer associated with ISY. What you need to do is Right mouse click | Z-Wave | Remove Failed Node. With kind regards, Michel
  6. Hi burke, That's a good question since I have already given up on Auto mode with Alexa. I am hoping that they will indeed address in V4. With kind regards, Michel
  7. Hi larryllix, Not sure it's feasible with our current resources and everything else we need to do with 5.0.x (such as supporting string variables). With kind regards, Michel
  8. Hi Ruth, I need the screenshot of ISY's Admin Console | Help | About AND Admin Console | Tools | Error Log sent to support@universal-devices.com. With kind regards, Michel
  9. Hi Ruth, Please send a screenshot of Help/About and your error log to support@universal-devices.com. With kind regards, Michel
  10. Hi Michael Capps, We do have plans on supporting it as soon as we get the API docs. It should be in 5.0.x branch though. With kind regards, Michel
  11. Hi Wingsy, This is wonderful. May I have you permission to put a link to the PDF on our Wiki? With kind regards, Michel
  12. Hi robin71, Do you have any other programs that might have Run at Startup checked? If not, right mouse click on My Programs | Find and look for your garage door in the condition of any of your programs. With kind regards, Michel
  13. Hi FlaParrotHead, This is due to signal noise. Please try moving the PLM to a different outlet and one which is not shared with other transformers and power supplies. With kind regards, Michel
  14. Hi johnstonf, Yes, that's correct. With kind regards, Michel
  15. Hi curmudgeon, Please review:https://wiki.universal-devices.com/index.php?title=INSTEON_No_Status_Feedback_From_Devices With kind regards, Michel
  16. abuttino, What does this mean? As per Z-WAVE specs, all you have to do is to Exclude your devices fro the controller to which you want to include. If that doesn't work the contact SmartThings support. With kind regards, Michel
  17. Hi robin71, Here you go: https://wiki.universal-devices.com/index.php?title=ISY-994i_Series:Migrating_To_Your_ISY-994i With king regards, Michel
  18. Michel Kohanim replied to jaycanter's topic in ISY994
    Hi jaycanter, No, backing up the current configuration will not help. If you have not changed anything since 6 month ago, then try that backup. But, before doing so, take another backup so that at the least we can get back to this configuration if needed. With kind regards, Michel
  19. Hi Mark, Try a different power supply: anything that produces between 5 to 30 volts, min 500mA, and center positive. With kind regards, Michel
  20. Michel Kohanim replied to jaycanter's topic in ISY994
    Thanks jaycanter. There seems to be some missing programs. It might indeed be your SD Card. Do you have a good backup? If so, you might want to restore it first. With kind regards, Michel
  21. Michel Kohanim replied to jaycanter's topic in ISY994
    Hi jaycanter, Have you taken a look at the error log? With kind regards, Michel
  22. Michel Kohanim replied to jaycanter's topic in ISY994
    Hi jaycanter, Is it just the error light or error and mem simultaneously? https://wiki.universal-devices.com/index.php?title=Main_Page#Front_Panel_LEDs.2FLights With kind regards, Michel
  23. @DrLumen, Can you please send your error log to support@universal-devices.com and let me know the times that it rebooted (3:00 AM every night, correct)? With kind regards, Michel
  24. @DrLumen, The program is called QueryAll. Do you have your ISY powered through a controlled outlet? With kind regards, Michel

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