Michel Kohanim

@jgcharlotte, Please submit a ticket and we'd be delighted to help you out. With kind regards, Michel

@brjohnso, As larryllix suggested, you have IP Conflict. Other causes: 1. ISY cannot get an IP from your router 2. ISY is not connected to the router With kind regards, Michel

Hi Goose66, Very low in stock. We do have developer discounts of 50% if you are interested. With kind regards, Michel

Hi mike2545, Please send your error log to support@universal-devices.com. With kind regards, Michel

Hi BoxORocks, The first thing I recommend is taking a look at the boot up sequence of the lights on the front: https://wiki.universal-devices.com/index.php?title=Main_Page#Front_Panel_LEDs.2FLights With kind regards, Michel

Hello everyone, IOS still not ready but Android is working pretty well: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Node_Server_Occupancy_V2_%26_UDI_Mobile_app_Instructions With kind regards, Michel

Wes, What operating system and device. I use it myself every day. With regards to your renewal, you can ALWAYS request for a refund within 30 days. With kind regards, Michel

Hi MWareman, It's on the list of things for the upcoming release. With kind regards, Michel

Hi Michael, Are you on 5.0.10 or 5.0.12? With kind regards, Michel

1. OpenADR is for communication with the utilities IF AND ONLY IF it's enabled (in the dashboard: https://wiki.universal-devices.com/index.php?title=Main_Page#OpenADR) 2. ELK is firmware only 3. Zigbee OR Z-Wave. Not both. Yes, hardware With kind regards Michel

Hi jca001, I am sorry to hear. We are looking into the root cause. In the meantime, if possible, please try a different browser. With regards to the network module: https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Portal:_Integration_with_Amazon_Echo.2FGoogle_Home.2FIFTTT With kind regards, Michel

BradS, please send your error log to support@Universal-devices.com and point to this post. With kind regards, Michel

Hi BradS, If the Scene is within a folder, try first removing it from the folder. With kind regards, Michel

Hi K0d3g3ar, I can think of two possible ways: 1. Use 5.0.12 firmware: save the value in a variable when you start the measurement and then have another program continuously compare the variable to whatever threshold you want 2. Create a Polyglot node server and put all your logic there. Perhaps this could apply to other water sensing solutions With kind regards, Michel

Hi jspoon, Please use Link Management/Link a Motion Sensor. With kind regards, Michel

asbril, Historically, this error is due to having multiple accounts. With kind regards, Michel

Hi frank, Yes, you can. Create a scene, put them both in there as controllers. Click on each node within the scene and set the on level for the other one to 0 (off). i.e. when button x is on button y will be off. With kind regards, Michel

Hi baabm, Most probably because the UI is not up to date. Please make sure you use the latest UI. With kind regards, Michel

@MWareman, apologies for tardy reply. I generally agree with the concept and will definitely look into it. With kind regards, Michel

Hi billisy42, MobiLinc supports Alexa. They have the instructions on their website. With kind regards, Michel

Hi gduprey, They are all in the SDK which I am sure you already have: https://www.universal-devices.com/isy-developers/ You can either use SOAP or Websockets to subscription. With kind regards, Michel

@gduprey, I do not think we are talking about the same things. By logs I mean Tools | Error Log and Tools | Log. If these two are wiped out, then the problem is the SD Card. Are they wiped out? You can subscribe to ALL ISY events which includes those you see in the event viewer. That's what the Admin Console does. This said, again, if your logs are wiped out, the issue is much more serious and probably SD Card related. With kind regards, Michel

Hi billisy32, We are looking into it. With kind regards, Michel

@gduprey, More important that your request for syslog is: why are the units stop responding? Please send your error log to support@universal-devices.com. Also, make sure you don't have UPnP box checked (Configuration | System | Network). You can always subscribe to ISY and be sent events in real time. There's no need for polling. This said, however, I think what you are looking for is an SNMP type of thing. With kind regards, Michel

Hi firstone, It is already in the Wiki: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration_V3#Programs With kind regards, Michel