Michel Kohanim

apostolakisl, That's not normal. Is it possible that your phone has this app under power saving mode? With kind regards, Michel

@Jimbo This is why we resisted this concept in general and types in particular. I think it's best to use nodes and attach the hints to specific nodes. Otherwise, we will be regurgitating the same nonsense as other protocols. And NEVER use bitmaps. It just defeats the purpose. Hints should be used as hints and nothing else. With kind regards, Michel

Hi zg825, You probably need more range extenders. With kind regards, Michel

Hello everyone, Thanks so much for all the testing and feedback. Extremely helpful especially those related to security. To answer some of your questions: 1. After everything is OK, you can check query at restart 2. Yes secure material are restored. This said we will verify again There are a couple of new things in the 500 series. One of them is signal to noise ratio below which the dongle starts having communication problems. This is something we can check. So, based on all the feedback, it seems the issues are mostly related to secure devices. Thanks again and we shall keep you posted with whatever we find. With kind regards, Michel

Hi all, For those who haven't installed yet, please do not do a Network Heal initially. Please test everything as is and do a Network Heal if and only if necessary. We are testing a few scenarios here. Michel

Hi @blueman2, before doing a heal, can you please try Z-Wave | Tools | Synchronize Nodes | All? If that does not help, please try Z-Wave | Advanced | Factory Reset and then retry another Restore. With kind regards, Michel

Hi @blueman2, What if you just restore your Z-Wave backup and do NOT do a heal at all. How's performance without the heal? With kind regards, Michel

Hello everyone, Thanks so very much for the interest. Here are the instructions again: You must be running 5.0.13 You must backup your Z-Wave dongle (Z-Wave | Tools | Backup) … this is going to take a LONG time so, if you decide to go for this beta, it's best to backup now Disable query at restart Replace the dongle Restore your Z-Wave dongle by doing Z-Wave | Tools | Restore … this is going to be pretty fast Test communications, backup, and range (should be a little better) If communications are not good, try a Network Heal With kind regards, Michel

apostolakisl, If you can send us a screenshot of the actual error, it would help a lot. With kind regards, Michel

Teken, If you can send us a USPS return label, then it's much less daunting for us. With kind regards, Michel

Hi rccoleman, The only time you may need to clear Java cache is if the Launcher itself is updated. Otherwise you can even use the same Launcher for 4.x vs. 5x without any issues. With kind regards, Michel

Hi asbril, If you use the ISY Launcher, it will automatically use the correct UI for the respective ISY. So, yes. With kind regards, Michel

Hi lilyoyo1, The board the definitely does and we have plans of supporting it (in code). With kind regards, Michel

Hello rlcrook, Correct. No need for backup if you have never had Z-Wave. With kind regards, Michel

@Scyto, 3 days (as per the estimate). @blueman2, full please. With kind regards, Michel

Jimbo, The filename is the hex value of the INSTEON address. With kind regards, Michel

Hi drmacro, There was a bug in 5.0.12 where the websocket connection ignored authentication header. 5.0.13 fixed it. Please make sure you send the correct authorization header. With kind regards, Michel

Hi Broyd, Thanks so very much for the feedback. We'll definitely look into it. With kind regards, Michel

Hi Broyd, Hoping to use USPS but I have yet to find anything lower than $6.00. Will try stamp.com. Hi giomania, Yes. With kind regards, Michel

Hi Broyd, Excellent questions and one which I should have addressed: in the unlikely event that we have to change the hardware, we will send you a replacement free of charge. Otherwise, everything else is field upgradeable. With kind regards, Michel

Hello everyone, We need a max of 100 very eager volunteers who don't mind spending some time testing our newest 500 series Z-Wave dongle. Just to let you know what's involved: You must be running 5.0.13 You must backup your Z-Wave dongle (Z-Wave | Tools | Backup) … this is going to take a LONG time so, if you decide to go for this beta, it's best to backup now Disable query at restart Replace the dongle Restore your Z-Wave dongle by doing Z-Wave | Tools | Restore … this is going to be pretty fast Test communications, Heal the network, backup, and range (should be a little better) Retail price for this dongle will be $39.94. For the beta, you can get the dongle for $19.94 + shipping. Delivery within a week. Due to exorbitant administrative tasks involving shipments to other countries, for now, this is just for our U.S. volunteers only. Rest assured that we will make it available to everyone as soon as we are done with this phase. If you are interested, please send an email: To: sales@universal-devices.com Subject: Z-Wave 500 Series Beta Body: Your address Thanks in advance. With kind regards, Michel

Hi MauiLights, I am so sorry to hear. With ISY Portal, you need to create Occupancy nodes (not variables as is the case with MobiLinc). For instance, you can have a node called Home and another Office. Here are the instructions for configuring them: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Node_Server_Occupancy_V2_%26_UDI_Mobile_app_Instructions For iPad/iPad, you need Locative. All you need to do is to insert the In/Out URLs to Locative. With kind regards, Michel

@Teken, thank you! The opportunity is always there!!!! ? @smokegrub, thanks so very much! With kind regards, Michel

Hello @johnstonf, I have absolutely no clue! Editing posts is even more of NO NO NO for us than deleting spammer's posts. And, unfortunately I cannot find a log for activities. In any case, THANK YOU for all your support and I am so very sorry for the trouble. One question: are you certain no one else has access to your credentials? With kind regard, Michel

Hello @johnstonf, I am so sorry but not sure which link you are referring to. We do NOT ever delete any posts with the exception of spammers. And you are not one. With kind regards, Michel