Michel Kohanim

All, I have to take back my comment. The path can be as long as you want. There are no limits. With kind regards, Michel

HI DonM, Have you tried the UD Mobile? https://wiki.universal-devices.com/index.php?title=ISY_Portal_Node_Server_Occupancy_V2_%26_UDI_Mobile_app_Instructions With kind regards, Michel

@glarsen, Thank you. We'll take another look. With kind regards, Michel

Hi @glarsen, Thank you. What's the make and model of your phone? With kind regards, Michel

Hi glarsen, Specifically, The user should also make sure he is setup in the portal as an “Editor” and not a “User” in the Portal to toggle some settings this is required. With kind regards, Michel

Hi @glarsen Thank you. What are your phones' make/models? Also, is it possible that after the update the settings may have been lost? With kind regards, Michel

@glarsen, Cannot reproduce. This is the report from Brad: The user should ensure that their operating system is updated, and that the proper location privileges are set. I would reboot the Android device as well just to ensure that is not the cause. (rebooting in airplane mode is best) Sometimes having 2 devices close to each other can influence GPS location accuracy in unpredictable ways. (rare but happens) Possible cause: The geofence is not set to where the user thinks it is. Fix: Ensure the location of the geofence is where you expect it to be. If you are inside the geofence use the red location button in the geofence edit page to locate you, update, and save. Note: Refer to images above that indicate status of geofence. Red pin is geofence “false” or “out”, and blue pin is geofence “true” or “in” (see attached images) If the status in ISY says false and the pin is red in the app, this is expected and the issue is that the device does not see itself as being inside the geofence. Possible cause: If the user’s device has GPS that is less accurate than the minimum distance to report, it may report inaccurately. If the interval is set to say 60 minutes the user will not see a change until 60 minutes have elapsed. Fix: These settings should be set to something reasonable like 5 or 10 meters, and 1 or 5 minutes. (see attached image) Lastly the user should make sure that the mobile devices are assigned to the geofence that they intend to trigger, and I believe that if you have 2 mobile devices under the “Home” geofence in ISY that it will be “True” if either mobile device is “True” but I haven’t tested multiple devices under a geofence with latest versions. With kind regards, Michel

Hi glarsen, I am so very sorry to hear. We'll check this out and report back. With kind regards, Michel

All, Path length is 128. What's the timeout? With kind regards, Michel

Hi @rccoleman, Thanks for the details. Quite strange indeed. Please note that if you don't save the contents of the Event Viewer, they are NOT logged. Hello @gviliunas, I am so very sorry to hear. Are all your devices working as expected? If so, can you please try Z-Wave | Tools | Synchronize Nodes | All? When done, can you please retry the backup? With kind regards, Michel

Hi glacier991, Would you please send your UUID to support@universal-devices.com? With kind regards, Michel

Hi garybixler, Definitely signal/noise related. You may want to do a factory reset on it and retry while ensuring some dual band device is within the vicinity. With kind regards, Michel

Hi rccoleman, I think one of the repeaters in your setup stopped working. It would have been great had you done a Heal Network to see what is failing. With kind regards, Michel

@larryllix, Thank you. I created a section for it: https://wiki.universal-devices.com/index.php?title=Talk:Main_Page. You will need an account on the Wiki in order to comments. With kind regards, Michel

@larryllix, What is "Talk" page? With kind regards, Michel

@apostolakisl, This is wonderful. I sincerely apologize for not fixing UD Mobile app. With kind regards, Michel

Bruce, If you are a tinkerer, then probably you don't need either. Or, you could even use Home Assistant or even develop your own. Unlike all other options (except for the one you develop on your own), ISY is a commercial product and UDI fully supports it. With regards to the second question, yes, you can add Z-Wave later. With kind regards, Michel

@danncas, Do you still have this problem? With kind regards, Michel

Hello @dwengrovitz, Unfortunately this is completely out of our realm. Would you please contact SmartHome? This is actually one of the bugs we submitted to them: temperature is inaccurate depending on a couple of factors. With kind regards,

dwengrovitz, Did you click on the Calibrate button? With kind regards, Michel

Hi @asbril, No, thanks so much. With kind regards, Michel

Hi @asbril, Thanks so very much! Can you please send your backup and error log to support@universal-devices.com? With kind regard, Michel

Hi asbril, Does the node actually disappear from the AC? With kind regards, Michel

Hi apostolakisl, Thank you. I have sifted through the log and the only anomaly is the bombardment by CAI. I do think that 5.0.10B might fix this issue. With kind regards, Michel

Hi apostolakisl, Not yet. Sorry. With kind regards, Michel