Michel Kohanim

Hi @btreinders, Please reboot without the PLM. This makes ISY go into Safe Mode and not run any of your programs. With kind regards, Michel

Hi guys, We should have an announcement within couple of weeks. Currently testing Ecobee, SolarEdge, and very soon Nest. Everything is working perfectly! Any of you interested in developing a node server for Ring? With kind regards, Michel

@btreinders, Please send both the log and the error log to support@universal-devices.com and include the last time you rebooted. With kind regards, Michel

@akss, We are working on it. With kind regards, Michel

@btreinders, It should take 10 seconds or less. If you have Query at restart checked, then ISY will try to query all devices including the node servers. It might be that some of the node servers are not responding. The next time you are able to login, please check the error log which will give you many clues as to what was going on. With kind regards, Michel

@io_guy, Yes, AARTech. With kind regards, Michel

@jca001, These are production 500 series units. You can purchase and use but you must upgrade to 5.0.x firmware. With kind regards, Michel

Hi @brianp6621, You can dim a scene: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration_V3#Scenes With kind regards, Michel

Hi @brianp6621, I shared this link with the excellent team at MobiLinc. With kind regards, Michel

All, A better way to address this issue is to have a program that sends an email when you do NOT get a heartbeat: If Control 'x' heartbeat is switched on Then Wait 24.5 hours Send Notification Else … nothing With kind regards, Michel

@Blackbird, Log only logs changes of state. Heartbeat never changes the state. With kind regards, Michel

Hi Tommy James, The linking is done on Amazon side. Please follow the instructions here: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration_V3#Instructions_to_Enable_the_V3_Skill_in_the_Echo_App With kind regards, Michel

Hello @twired, There are no errors that are SMTP related. Are you certain that they are not going to junkmail? Also, you may have been banned by our server as a spammer (perhaps you had a program that bombards everyone with emails). If not in your junkmail, please open a ticket with a link to this post and provide your email address to which emails are going. With kind regards, Michel

Hi @kurelgyer, Both. You can send to one or to all. With kind regards, Michel

@twired, Please check your error log. SMTP errors are defined here: https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Errors_And_Error_Messages#SMTP_Errors With kind regards, Michel

@dbwarner5, Thank you for the feedback. Done. With kind regards, Michel

Hi @UD2)17rrh, Please try using Control instead of Status. With kind regards, Michel

@cap60552, Thanks SO very much for the feedback. If you don't mind sharing a video of your creations with the public, we'd be delighted to give you 6 months free extension of your ISY Portal Subscription . Thanks again. With kind regards, Michel

Hi wxmike, Sincere apologies. Here is the direct link: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration_V3#ISY_Can_Talk_To_You.21_.28Alexa_Routines.29 With kind regards, Michel

Hi Lerxst, Cool ctl is on when the thermostat is calling for cool. Heat ctl is on when the thermostat is calling for heat. You can use these inside scenes as controllers. With kind regards, Michel

@bmercier, This is brilliant … now that we have Polyglot cloud, I think it would be better to have a Ring Poly. With kind regards, Michel

Hi @apostolakisl, Would you please send your UUID + link to this post to support@universal-devices.com? With kind regards, Michel

@Kev1000000, Please send your error log to support@universal-devices.com. With kind regards, Michel

Hello MWareman, We are testing Cloud Polyglot as we speak (SolarEdge and Ecobee). We should be ready to open the gates to cloud based polys very very soon. With kind regards, Michel

@tosterhouse, Replacing the PLM require restoring the PLM. Restoring a backup after you have restored a PLM requires another restoring of the PLM. In short, there is a one-to-one mapping between a PLM, ISY configuration for devices, and INSTEON devices. You cannot just replace one and hope that everything will work. With kind regards, Michel