
Michel Kohanim
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Everything posted by Michel Kohanim
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Thanks Teken. 1. You can increase the log size to whatever you like through telnet (there's a limit based on the size of your SD Card) 2. Something "happened" is meaningless and unactionable. It's even more suspect when it's combined with such conclusions as "defeats the purpose" 3. Your other system that's bombarding ISY must have logs In short, please give us something we can act on. With kind regards, Michel
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Teken, thank you for the report. Not sure what you had in mind. i.e. would you like us to speculate or would you like to actually find the root cause? If the latter, please provide a log of all your traffic to ISY and especially those that coincide with these events. Without this information, I can pretty much say "your ISY flew to the future and came back" and there's no proof to the contrary. You may also want to check the log and see if the dates are changed in the logs. With kind regards, Michel
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Hi danny07, As Goose66 suggested, we are working on both: more node servers in the ISY Portal + a Node Server framework for developers in the ISY Portal. And, I totally agree with Goose66: ISY Portal Node servers will only be used for services/things that require cloud connectivity. It makes NO sense to move local things into the cloud. With kind regards, Michel
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Hi sdcrane, One of the proxies was down between 10:44 and 10:57 UTC ... around the same time as this post. Do you still have this problem? All these intermittent issues revolve around one proxy the hardware for which was replaced (based on Amazon accounts). We will terminate this instance completely and recreate everything on a new hardware ourselves on Sunday. Cannot afford all the intermittent issues. With kind regards, Michel
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DrLumen, Not yet but next in our list for investigation. With kind regards, Michel
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Hello everyone, The server on which one of the proxies is running is intermittent. We are still in contact with Amazon. With kind regards, Michel
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Hello everyone, Apologies for the inconvenience. One of the servers is not responding and we have escalated to level 1 support in Amazon. I will keep everyone posted. With kind regards, Michel
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Barry, Please send your UUID and error log to support@universal-devices.com. Everything seems to be working fine on the portal/server side. Perhaps DNS related? With kind regards, Michel
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Hello everyone, We are looking into these issues. With kind regards, Michel
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Hi guys, Looking into it. With kind regards, Michel
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Hi Mustang65, The issue is DNS related. What's your IP configuration? DHCP or Static? You may want to try these troubleshooting tips. With kind regards, Michel
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bretta, Please follow the instructions here: https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop With kind regards, Michel
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Hi Jeff, is this referring to me? If so, of course but it's best to submit a ticket so that we can track. With kind regards, Michel
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Hello giomania, Please send your error log to support@universal-devices.com . Please include a screenshot of Help/About. With kind regards, Michel
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No, all systems are 100% healthy. Please check your error log. With kind regards, Michel
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Hello all, Sincere apologies for the inconvenience. One of our servers died and we had to replace it. Everything is back to normal. With kind regards, Michel
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Hi guys, So very sorry. One of the proxy servers died and we had to replace it. Apologies for the inconvenience. With kind regards, Michel
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DrLumen, I need your /rest/nodes. With kind regards, Michel
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Admin Console over HTTPS Unusable (Super Slow)
Michel Kohanim replied to mykroft77's topic in ISY994
mykroft77, If you are trying to download the whole Admin Console every time, of course it's going to take a long time especially if you are using 2048 bit cert. The total download for that is about 15MB. What you need to do instead is: 1. https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop ... install the Admin Console on your desktop 2. In ISY Finder, click on the Add button and enter the https address of ISY This way, all communications to/from ISY are https. With kind regards, Michel -
Hi patryk.szady, Please send your uuid to support@universal-devices.com. With kind regards, Michel
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Basic question-how to program mini remote to scenes
Michel Kohanim replied to mclowejr's topic in ISY994
tjkintz, Why not use Control Fade Up/Down/Stop? With kind regards, Michel -
Hi Rob, Please send your uuid to support@universal-devices.com with a link to your post. With kind regards, Michel
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How to: Have a Mac 'Say' the Weather: using Rpi3, ISY and iMac
Michel Kohanim replied to GDavis01's topic in ISY994
Hi GMD99, THANK YOU! With kind regards, Michel