Michel Kohanim

Hi pdxcav, Does the ISY Portal think your ISY is online? If so, please send your error log + uuid to support@universal-devices.com. With kind regards, Michel

Hi rccoleman, This is a bug that is already fixed and will be in production next week. In short, you cannot delete a location. With kind regards, Michel

Hi mickdavis, Please send your UUID and error log to support@universal-devices.com. With kind regards, Michel

Hi Andy, Thank you. Yes, this is correct. We are working on it as we speak. With kind regards, Michel

Hi barkser, Yes, they should be the same. Is the log the same for every day of the week (+/- few minutes)? With kind regards, Michel

Hi Andy, I am so very sorry to hear. I just retested a couple of our units and everything is working fine. Can you please send a screenshot of Help | About to support@universal-devices.com and reference this post? With regards to node server/occupancy sensing, I am glad you asked since it's a fantastic solution: http://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Portal_Node_Server_Instructions With kind regards, Michel

Hi Bill, If you are still having issues, please do not hesitate to submit a ticket. With kind regards, Michel

Hi fasttimes, It's really a huge security hole especially for mobile devices. it's one thing to let customers choose to have the browser save their username/password. It's completely another to let a session linger on for eternity on the server. With this said, I must humbly not accept the feature request. So sorry. With kind regards, Michel

Hello everyone, Unfortunately no update. We are waiting for Google to get back to us for connectivity testing. With kind regards, Michel

Hi TheWabit, http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

HI GreyFox, http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Instructions_for_using_Multiple_ISYs_with_one_Echo_Accout With kind regards, Michel

Hi Barry, I am so very sorry to hear. For debugging purposes, it would be best if you could send your UUID to support@universal-devices.com. With kind regards, Michel

Hi GMD99, Would you please start by rebooting your router? With kind regards, Michel

Hi fasttimes, Here's a list of supported commands: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Supported_Commands With kind regards, Michel

Hello everyone, We will have a maintenance release next Sunday 03-19-2017 at 5:00 AM PDT. You should not experience a downtime of more than couple of minutes. Fixes - Proxy stability fixes - Minor update to UI (Fix for private mode) Enhancements - Echo intents: locks/thermostats (although there will be some issues with 5.x for thermostats) - Spokens: ability to associate spokens to a room (Will be used with Google Home when it comes out - Note that this will not help with multi-room echos) For a full list of supported commands by ISY Portal/Echo, please take a look at: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Supported_Commands With kind regards, Michel

Hi Jason, Thanks so very much for the update. In the meantime, Jimbo has created a Polyglot implementation for Harmony Hub: http://forum.universal-devices.com/topic/21233-harmony-hub-polygot-questiions/ With kind regards, Michel

Hi joe, That device is obsolete and ISY does not support it. This said, you can use Network Resources/Modules in conjunction with a Global Caché TCP to Serial bridge: http://wiki.universal-devices.com/index.php?title=Main_Page#Network_Module . With kind regards, Michel

Hi Stu, Got it. We'll take a look. Thank you. With kind regards, Michel

Hi Techman, Unfortunately very difficult with non-native code. With kind regards, Michel

Hi Bumbershoot, I am so very sorry to hear. Please note that it's fixed in 5.0.9. With kind regards, Michel

Hi stusviews, All should be able to launch .jnlp: http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel

Hi fasttimes, Please send your error log. With kind regards, Michel

Hi Techman, Ah, this is extremely useful to know. Thanks so very much. With kind regards, Michel

Hi aLf, I do have a 4K laptop (I love it) and it works fine with Admin Console. In case you are still having problems, here are the instructions : http://wiki.universal-devices.com/index.php?title=Main_Page#Fonts_too_Small With kind regards, Michel

Hi Guys, No SNMP whatsoever in ISY Firmware. With kind regards, Michel