andrew77

I’m finding 2.1 barrels but no 2mm barrel. Is the tolerance exact or would 2.1 suffice? this seems to be centre positive and 2.1 mm.

Thank you for helping. Working on the situation is always better than sitting around with no direction. I’m sure this is workable

I've just tried unplugging it and plugging it back in a few times and the ISY isnt coming online as far as an IP address goes.

I cant seem to always see the IP of the ISY Right now the Launcher cant see any ISY and the Orbi doesn't list it. If I unplug and plug it back in it sometimes appears.

I apologize for the radio silence. We had a fast storm rip through our area and lost power for 8 hours. my issue seems to be that I can’t format the card. I’ll try again tomorrow and see. Is the only way to format it by telnet? if there’s another better way I’m open to that. drew

I wasn't able to format it as I cant log in to the ISY to format. I believe its a Sandisk and I'm not sure what rating it is sorry. I cant see the ISY again. I'll have to unplug and plug it back in

Good to know

Yes. The ZIP File is called insteon_4.9.0.zip I had to download it from the Forum

It starts then I get this

Plugged it back in and now I have this. Encouraging at least. Should I restore ISY from a backup (one that was made before all this goings on)

I've just checked the Orbi now and the ISY has disappeared again. Last time this happened I unplugged the ISY and plugged it back in. IT then popped up but it seems to not want to stay

Sorry. You asked if I was using the ISY Launcher or the admin.jnlp I've clicked on both to get to the Console and I get the same result. Although my .jnlp is named icy.jnlp

That is on my list for this summer as well. But the website says all sold out. And if its not the ISY but the PLM I'm screwed either way.

I've tried clicking on both to get it running. Neither let me get to the SAVE part. When I hit ENTER it waits a few seconds and then says NOT FOUND.

I figured as much. I’ve never known a better service experience than this forum and Michel.

I logged into the Orbi with safari and found the IP. When I type it in (sometimes I leave out /desc and other times I keep it in at the end) It says Not Found I have a Mac. I can’t get anything running to do a reformat or anything you are correct

Responses have been spotty. I think they are probably piled on with work. Usually they are on it fast. And its a holiday weekend (here at least) As it stands now I have no functionality with the ISY. No programs or timers work. Voice commands through Alexa don't work. I can shut off lights with the device itself. I cant find the ISY in the Launcher so I cant reformat an SD card. I don't know if its the SD card or maybe the PLM. If its the PLM I'm stuck as Insteon is no longer. I know I was told to wait for Michel to get back to me and if thats the answer I get here that's fine. I'm just hoping to get something back online. Drew

I have the ticket open with Michel. We were going back and forth but we’ve stalled. Not a jab at all. I know he’s busy. I have no control over timers or anything or voice control. Hahaha how helpless I’ve become in my own home. Thank you for the help

When i put in the new SD I try to Telnet and I get this -bash: telnet: command not found and the Launcher doesn't see any ISY. (regardless if I Add its IP) When I put in the old SD the Launcher finds the ISY but then crashes so I seem to be stuck between a rock and a hard place... Drew If its my PLM am I screwed because Insteon is kaput? (not sure how to check if its my PLM)

After some messing around I got the ISY IP address. I had the GUI open and everything seemed okay then the GUI stopped altogether. This is what I have on my ISY now. I'm going to try another SD and see if I can restore my back up (previous back up was done before all these issues) Drew

Power light is on. No warning lights

Actually neither have come up with an address for the ISY so now I'm twiddling thumbs. Any advice on what to do next would help greatly.

I'm in my router where the IPs are but theres nothing that says ISY. All are identifiable (Echo, Apple TV, etc) except two. One has the name --- and the other is Tuya Would it be ---? By the way Telnet (using Terminal) finds nothing and tells me Command Not Correct or something like that.

I've followed all the steps but now with the new SD card installed it the Launcher cant find my ISY. I've typed in the URL and it still says not found. Clearly I've missed something? Drew

Michel says the SD card is corrupt so I'm going to change it. I'm reading the manual at https://www.manualslib.com/manual/1665223/Universal-Devices-Isy-994i.html?page=656#manual I'm a little nervous as it says... IMPORTANT - Formatting your SD card should only be done after consulting with support!! I have an SD card and a back up and the latest version 4.9 on my desktop. The picture shows an old 99 and I'm assuming the SD card goes in the front of my 994i where it says MicroSD (I'm also assuming I unplug everything beforeI pull the old SD card out and insert the new one...) I then log on to my ISY GUI and manually upgrade. Then I restore from my backup and all should be good? If I've missed something please let me know. Drew