Javi

https://wiki.universal-devices.com/index.php?title=UD_Mobile#Geofence_Logs

Do the logs show any errors? Currently on android there is not copy, just screenshots. I recommend deleting before leaving or entering the boundary then checking the log for an error message. If there is an error message it may be self explanatory, if not let us know what it says or share the screenshot, but paint over any sensitive lat/long data.

Found issue, fixed in next version.

iOS or Android?

Reference https://github.com/JavierRefuerzo/iTach_IR_Node_Server?tab=readme-ov-file#general Only one configuration is needed per device (not per code). Please post the value input into the node server, it's possible they changed the format so the Node Server cannot parse. Being as there is only a single value the delimiter between codes may not match, if I remember correctly it is a double space or maybe a double new line.

Not in app, currently only at the top of Admin Console. Is on our very long TODO List.

Not changes, and I use android and it triggered this morning. Have you tried restarting the Android Device? Also verify Location is enabled on Android Device. UD Mobile has location permission. And the Geofence inside UD Mobile is enabled. There is also a bug on some android devices/versions which requires the "(Experimental) Force Geofence updates.." to be turned on. So you may want to turn this on to see if it starts working This was never implemented on Android, still on my TODO list

Ok, thanks.

Thanks for the information, I was not aware that enabling developer mode allowed commissioning to move forward. Did you install a developer profile also (this is a file import you would know if you did it) ? As for the crash, please open a ticket. This is likely not related to the app itself so will need to be handled by someone else.

Currently not with iOS, only Android.

Was this resolved in the ticket? Notes: Cancel any alerts/warnings/sync-request in controller settings. Scroll to the bottom and press clear UUID. Be sure to update Remote and Local URLs to point to the new controller.

Please post a screenshot of the error message

The UDM Synch error is fixed in the next app update. It can be ignored until that time as it is only stating there are no matter devices.

The notification is generated from the box itself, so there is an update. The app does not know the version, it pulls the version from a server, but looks like server was not updated with the current new version.

try the Plugin Notifications (PG3). I think the system are only for connect and disconnect from portal.

UD Mobile > Notifications Tab > Menu > Mobile Devices/Groups > Groups > System Notifications.

Updates: We are working on a couple of issues. The "rendezvous" error in UD Mobile is firmware related for some, but not all, users and we hope to have a new build in the next week. The "Could not write characteristic" error is being encountered for all users on iOS devices for Matter BLE Wi-Fi commissioning. iOS is blocking communication to Bluetooth for a characteristic (UUID) used by Matter devices. We are looking into the issue with Apple. So, currently BLE commissioning for Matter devices from an iOS device will not work, but Matter should work for IP, Thread, and previously commissioned WiFi devices.

PEBKAC 😊

Are both apps at the same app version?

This should work assuming they are the same platform Android/iOS. Are they the same platform Android/iOS?

Should be fixed in 1.2.22

Tried to replicate without success. If you like send me a Private Message with a copy of your backup file. Included instructions on how to replicate (i.e. where the node name and path) and I will try to replicate with your setup.

Added to my list for review

Ok, based on this I'm almost sure it is related to the url icons. Will try a fix in the next build.

Got it, its a bug.