Everything posted by Javi
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Variables on Favorite window
Yes https://wiki.universal-devices.com/index.php?title=UD_Mobile#Program_And_Variable_Settings
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Can't create or modify existing favorites
Please try version 1.1.61
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OAuth error showing devices
This topic is for the 404 error with ISY Portal. If this is not your issue please use this topic
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UD MOBILE getting error 404?
We are still working on this. Just don't want to repost the same thing in many topics.
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UD MOBILE getting error 404?
See https://forum.universal-devices.com/topic/43490-oauth-error-showing-devices/
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UD Mobile Favorites not updating
Locking topic please use one of the topic above depending on the issue.
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UD Mobile Favorites not updating
version 1.1.61 fix was for some favorites not all favorites. If experiencing no status updates for all favorites see please see this topic:
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UD Mobile Favorites not updating
Please try version 1.1.61 which is live now.
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OAuth error showing devices
Local Connection need configuration. See https://wiki.universal-devices.com/index.php?title=UD_Mobile#Combine_Local_and_Remote_Connections
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Can't create or modify existing favorites
Ok found an error in manual refresh, fix will be in today's build. However this should only have been an issue if the subscription (value updates) are not happening automatically. This could be related to Portal issues experienced today, you may want to try local connection settings if on the same network.
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Can't create or modify existing favorites
Is it just the nodes related to this node server? If not are the nodes affected only Node Servers?
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OAuth error showing devices
Please test the local connection in Settings Tab > Systems > your System > Local Connectionnection Settings (expanded) > Test Local Connection Button. Please post a screenshot if you get any error messages in Test Local Connection.
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Can't create or modify existing favorites
@dbwarner5, replicated and fixed for the next update...will try to release by end of day.
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OAuth error showing devices
Hi All, We have some users reporting connection issues with Portal, we are looking into the issue. If you are on the same network as eisy local connections should work. https://wiki.universal-devices.com/index.php?title=UD_Mobile#Combine_Local_and_Remote_Connections
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OAuth error showing devices
Does the same happen with a remote connection with Admin Console?
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Geofencing warning
UD Mobile thinks you are tapping "My Geofences" which is on the same screen. If you tap "My Geofences" you will get the same screen. I cannot replicate the issue, and could not find a reason this would happen, as all items on this screen are static (don't change) so the index would never change which makes it unlikely the tap index is incorrect due to race (tap/refresh). I know this may sound unlikely but, if you are right handed and are using your thumb, your thumb would pass directly above "My Geofences". It is possible the phone is reading a tap at this location for some reason. Maybe the screen is dirty, maybe thumb is too close. The tiles on the screen with "My Devices" will flash blue briefly when they are clicked, when this happens do you see the press indication? Edit: I tested on UD Mobile iOS 1.1.60, so if not using the same version try upgrade.
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UD Mobile Favorites not updating
It's possible it is UDM or Portal as Favorites was recently rebuilt. Do you see any error messages. Does the device work correctly from the Device's Dashboard? Also please verify on 1.1.60 if using iOS
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OAuth error showing devices
Please open a ticket and include your UUID. In addition to the UUID let us know if synchronization succeeds or fails when connection type is Portal (phone's wifi disabled).
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Can't create or modify existing favorites
I can not replicate this behavior. Does the Device's Dashboard show a value for High Temperature?
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Can't create or modify existing favorites
Should be live now, please let me know if there are any other issues.
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Can't create or modify existing favorites
No need to recreate unless they have been deleted, it's just a lookup error. The UDM wals looking for the node's default display status instead of the favorites defined display status which results in an error.
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iOS Version
There was a bug discovered with favorites in version1.1.59, so 1.1.60 is awaiting apples approval.
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iOS Version
App setup and configuration is not yet ready for Android, we are working on the required changes, so hopefully within the next few weeks.
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Can't create or modify existing favorites
Thanks for the report, I'm building 1.1.60 now, so just need to await Apple's processing/approval. Issue caused by architecture changes. A display node is now a group of nodes, although only one is shown to the user in the Favorites Editor.
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Geofence reports being entered with the UD app is not installed yet
If using Occupancy V2 there is no need for programs or variables see the link above for instructions https://wiki.universal-devices.com/index.php?title=UD_Mobile#Occupancy_v2.0_Node_Server