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Javi

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Everything posted by Javi

  1. We are still working on this. Just don't want to repost the same thing in many topics.
  2. See https://forum.universal-devices.com/topic/43490-oauth-error-showing-devices/
  3. Locking topic please use one of the topic above depending on the issue.
  4. version 1.1.61 fix was for some favorites not all favorites. If experiencing no status updates for all favorites see please see this topic:
  5. Please try version 1.1.61 which is live now.
  6. Local Connection need configuration. See https://wiki.universal-devices.com/index.php?title=UD_Mobile#Combine_Local_and_Remote_Connections
  7. Ok found an error in manual refresh, fix will be in today's build. However this should only have been an issue if the subscription (value updates) are not happening automatically. This could be related to Portal issues experienced today, you may want to try local connection settings if on the same network.
  8. Is it just the nodes related to this node server? If not are the nodes affected only Node Servers?
  9. Please test the local connection in Settings Tab > Systems > your System > Local Connectionnection Settings (expanded) > Test Local Connection Button. Please post a screenshot if you get any error messages in Test Local Connection.
  10. @dbwarner5, replicated and fixed for the next update...will try to release by end of day.
  11. Hi All, We have some users reporting connection issues with Portal, we are looking into the issue. If you are on the same network as eisy local connections should work. https://wiki.universal-devices.com/index.php?title=UD_Mobile#Combine_Local_and_Remote_Connections
  12. Does the same happen with a remote connection with Admin Console?
  13. Javi

    Geofencing warning

    UD Mobile thinks you are tapping "My Geofences" which is on the same screen. If you tap "My Geofences" you will get the same screen. I cannot replicate the issue, and could not find a reason this would happen, as all items on this screen are static (don't change) so the index would never change which makes it unlikely the tap index is incorrect due to race (tap/refresh). I know this may sound unlikely but, if you are right handed and are using your thumb, your thumb would pass directly above "My Geofences". It is possible the phone is reading a tap at this location for some reason. Maybe the screen is dirty, maybe thumb is too close. The tiles on the screen with "My Devices" will flash blue briefly when they are clicked, when this happens do you see the press indication? Edit: I tested on UD Mobile iOS 1.1.60, so if not using the same version try upgrade.
  14. It's possible it is UDM or Portal as Favorites was recently rebuilt. Do you see any error messages. Does the device work correctly from the Device's Dashboard? Also please verify on 1.1.60 if using iOS
  15. Please open a ticket and include your UUID. In addition to the UUID let us know if synchronization succeeds or fails when connection type is Portal (phone's wifi disabled).
  16. I can not replicate this behavior. Does the Device's Dashboard show a value for High Temperature?
  17. Should be live now, please let me know if there are any other issues.
  18. No need to recreate unless they have been deleted, it's just a lookup error. The UDM wals looking for the node's default display status instead of the favorites defined display status which results in an error.
  19. Javi

    iOS Version

    There was a bug discovered with favorites in version1.1.59, so 1.1.60 is awaiting apples approval.
  20. Javi

    iOS Version

    App setup and configuration is not yet ready for Android, we are working on the required changes, so hopefully within the next few weeks.
  21. Thanks for the report, I'm building 1.1.60 now, so just need to await Apple's processing/approval. Issue caused by architecture changes. A display node is now a group of nodes, although only one is shown to the user in the Favorites Editor.
  22. If using Occupancy V2 there is no need for programs or variables see the link above for instructions https://wiki.universal-devices.com/index.php?title=UD_Mobile#Occupancy_v2.0_Node_Server
  23. Try reboot eisy, then synchronize UDM.
  24. I think it would be closer to $300 unless you need 2 controllers in different locations (~$200 (controller with power ethernet) + (2 x expansion ~$50 each). Would be hard to find another 24 (or 40 in this case) zone controller for less.
  25. Is the same shown in the Admin Console?
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