Javi

Take a screenshot of the Geofence setup in UD Mobile which show the command. The command should be RUN IF (not Enable, Run Then, Run Else) on the Program. The program looks fine, but needs to be disabled or it will be triggered by the time change.... unless that is what you want.

Please show the UD Mobile setup. The program should be disabled to prevent the program from running automatically. And UD Mobile should execute"Run If" on the program.

Noted, similar issues/features are planned as firmware upgrades.

It appears move to folder was left out after the latest app refresh. We will try to re-enable this feature in an upcoming version.

I've seen this a few times over the years usually caused by a program running in an infinite loop after the upgrade. Sometimes the ISY works until the program starts then the load of the loop overwhelms other processes. I have many times encountered the Factory Query program was the culprit. It was "corrected" by the user to run itself causing an infinite loop. However it could be any program.

Please be more specific, maybe a screenshot of the issue?

Very likely the Local IP Address is incorrect. Tip: reserve IP addresses in your router if you have more than one eisy, then use the numerical IP address in UD Mobile, not eisy.local.

Do you get errors when opening the Admin Console? Does the Admin Console show changes to device state (not initial status, but state changes)? It looks like the event subscription is not working for some reason. Possible the firmware upgrade did not complete, may require forcing the upgrade to reinstall. Did this start after the firmware upgrade?

Is this for a single device or all devices? If a single device does it work from Admin Console? Based on the screenshot It does not look like no devices are showing status besides programs. Is this true? What is your firmware?

Please open a ticket

Scenes do not have a status so the Program Status condition will not work. Scenes do not have a physical control (i.e. is switched on/off) so Program Control condition will also not work. Scenes accept commands (on/off/etc), which is not the same as Control (physical switching). The same can be achieved by adding the Scene's Controllers to the Programs if Condition.

This may also require restart of the Notification Node Server so that it refreshes the device list.

Action buttons will be shown above favorites in next update. Bug introduced when we added transparent (scroll through) navigation and tab bars.

The Home, Automation, Settings tabs have a dropdown to change the Displayed Controller, not the displayed Portal Account on the Notifications Tab. Notifications a linked to a Mobile Device and Portal Account, not a Controller, and may be created by third parties outside of the controller. So, grouping by controller is not possible in all situations, grouping by Account works for all situations. Yes, it is new. Most users have a single Portal account with multiple controllers. So, having multiple Portal accounts is an exception, usually reserved for installers, managers, and developers. The account selection on the Notifications Tab should only be shown if the user has multiple Portal Accounts linked in UDM. Before your post I've only seen 2 users (not in the exceptions listed above) with multiple accounts linked to UDM, and one of them may have been you . I see how it can be annoying, but the reverse was also true (feedback). When managing multiple accounts, it was hard to see which account had notifications and too easy to delete notifications which the manager did not intend to delete. I'll keep this in mind while we develop, maybe a User Preference to show notifications from all accounts?

It looks like UD Mobile is signed into two accounts. Press the Account Name to change to the other account's Notifications.

https://www.universal-devices.com/my-tickets/ In your web screenshot above there is a "Log" Tab.

Please open a ticket, included the browser screenshot and a copy of the node server's log

Try rebooting controller. Are the Nodes in the Admin Console? If they are try synchronizing UD Mobile.

Try restarting the Node Server then check the Node Server's Log. On restart the plugin will parse the codesets so any errors will be logged. This looks correct, but the others are definitely incorrect (see https://forum.universal-devices.com/topic/34813-itach-ir-node-server-global-cache/) I just requested a code set from the control tower database and the format does not appear to have changed. Also be sure to press the "Send Code Set" Button, do not "select a Function" when requesting the code set.

ISY access needs to be enabled for this plugin. This was a recent permission change for plugins which can access/control isy. This is safe for this plugin.

From your screenshot it looks like there is no status for this plug-in. The plug-in needs to be restarted.

Is this a Plugin (Node Server)? Has synchronization been performed since the firmware update? It looks like the status values are missing so if it is a plugin it may need to be restarted.

There are no Default Notifications, but you can trigger a notification directly or via program. First add the Notification Plugin if you have not already done this. Then create a Notification Customization for entry and exit. Finally trigger the desired notification on enter or exit.

That is not a valid iox firmware Version. UD Mobile> Settings Tab > firmware

What is your firmware? If it's not on the latest version, please update. Some previous versions had this issue.