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Javi

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Everything posted by Javi

  1. There used to be, but it was inadvertently removed during a UI refresh. Adding it back is close to the top of the list of To-Dos. It was similar to Favorites Move to Folder.
  2. Javi replied to Ristin's topic in UD Mobile
    Hint is used by some User Interfaces (Mobilink) or Services (i.e. Alexa) to display the Node as a certain type (like a thermostat). UD Mobile will use Hints (lower priority) or UD Mobile's Device Type (Higher Priority, in the menu of the Node on the Home Tab) to show a node with a custom tile (like thermostats).
  3. The "Toggle" is only available when a device has status. Status is needed so the app can determine if it should issue the ON or OFF command. Based on the image provided the Down Bath Fan does not have a Status value. So we need more information. The root cause appears to be missing status. Does the device have a status when adding to favorites, i.e. is there a toggle on the Home Tab?
  4. The Favorites page does not separate by controller, nodes from multiple controllers can be displayed on the same page. This is by design, in case users want to view status of multiple properties at the same time. Users can create Favorites Folders if there is a need for separate favorites pages. This can be for seperate properties or any other reason.
  5. Great. Just for reference in case anyone else encounters this. Property History is currently a Beta feature, hopefully production soon. To enable issue the following command prefixed by the address of eisy (i.e. http://X.X.X.X:8080/rest/history/node/properties/recording/on where the X.X.X.X is eisy's IP Address /rest/history/node/properties/recording/on After doing this the property's value must change at least once before it will be charted.
  6. As far as I know this should only happen after opening a Node's Dashboard. If you swipe app from recents does the Home tab still show this error? Does it only start showing the error after clicking a specific Node? If both answers are true go to the node and find the status value which is set to a chart, then change it to "Default" or another type of view. If this does not correct the issue, or the answer to the questions above are false then please open a ticket and include a ZIPPED COPY of the UD Mobile Backup file so that we can investigate.
  7. The status value display was likely changed to a chart. Please post a screenshot of the error and I can give more information on how to correct.
  8. First question is if the plugin in slot 18 is your plugin. Then my guess is the NLS is written programmatically and something has gone wrong.
  9. I don't think this error will affect functionality, but there may be something missing or invalid in a plugin's definition files. The plugin in slot 18 has an NLS file (en_us.txt) which appears to have many lines with something like ND-str-1 which is invalid as all prefixes with "ND-" should be followed the NodeDef ID then by "NAME" or "ICON", i.e. "ND-nodeDefId-NAME=Lamp Switch" If you pull the file we can see the exact errors /rest/profiles/family/10/profile/18/download/NLS/en_us.txt
  10. Javi replied to JP's topic in UD Mobile
    This can be enabled in the app, Go to the controller's settings > Program and Variable Settings.
  11. Use the production version, non- production is for testing.
  12. There is. It's called iTach IR. See https://forum.universal-devices.com/forum/324-itach-ir/
  13. That look correct, RUN IF (Set RUN IF) should be triggered on geofence enter. The program itself needs to be disabled or it will run at the time in the IF condition. This can be tested when the time is valid by pressing Trigger Enter Command. Note that geofences may take a couple of minutes to trigger so the radius may need to be larger.
  14. Take a screenshot of the Geofence setup in UD Mobile which show the command. The command should be RUN IF (not Enable, Run Then, Run Else) on the Program. The program looks fine, but needs to be disabled or it will be triggered by the time change.... unless that is what you want.
  15. Please show the UD Mobile setup. The program should be disabled to prevent the program from running automatically. And UD Mobile should execute"Run If" on the program.
  16. Noted, similar issues/features are planned as firmware upgrades.
  17. It appears move to folder was left out after the latest app refresh. We will try to re-enable this feature in an upcoming version.
  18. Javi replied to Bill Morrow's topic in ISY994
    I've seen this a few times over the years usually caused by a program running in an infinite loop after the upgrade. Sometimes the ISY works until the program starts then the load of the loop overwhelms other processes. I have many times encountered the Factory Query program was the culprit. It was "corrected" by the user to run itself causing an infinite loop. However it could be any program.
  19. Please be more specific, maybe a screenshot of the issue?
  20. Very likely the Local IP Address is incorrect. Tip: reserve IP addresses in your router if you have more than one eisy, then use the numerical IP address in UD Mobile, not eisy.local.
  21. Do you get errors when opening the Admin Console? Does the Admin Console show changes to device state (not initial status, but state changes)? It looks like the event subscription is not working for some reason. Possible the firmware upgrade did not complete, may require forcing the upgrade to reinstall. Did this start after the firmware upgrade?
  22. Is this for a single device or all devices? If a single device does it work from Admin Console? Based on the screenshot It does not look like no devices are showing status besides programs. Is this true? What is your firmware?
  23. Please open a ticket
  24. Scenes do not have a status so the Program Status condition will not work. Scenes do not have a physical control (i.e. is switched on/off) so Program Control condition will also not work. Scenes accept commands (on/off/etc), which is not the same as Control (physical switching). The same can be achieved by adding the Scene's Controllers to the Programs if Condition.
  25. This may also require restart of the Notification Node Server so that it refreshes the device list.

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