lilyoyo

True. Historically speaking though, they don't stay quiet overall with disco'd items. I don't know the status. Just going off how they normally operate. I would say it's out of stock vs disco'd if they haven't said anything.

I understand those issues. Each time, they've responded with a replacement vs simply dropping it without one. The same can be said for zmatter and if so, I would think they'd have a new version to replace it vs nothing at all.

Did they say it's discontinued or just out of stock? I highly doubt they'd disco it without a replacement in the pipeline. Historically, that's just not how UDI works. Zigbee is overated unless you intend to fully invest in its ecosystem to build a strong network. Ditto for zwave. To be honest, this applies to all worthwhile technology in the HA space.

Just get a regular kpl and build your own using programs. The old buttons will fit on the regular kpl.

I don't use UD products any more since I switched to Control 4 and radio ra3. However, what there devices are capable of meets or exceeds C4 in many ways- especially once cost is considered. With that out the way, if you believe it's only an insteon controller, you need to do more research. I have zero interest in matter devices. It's overated and extremely limited. A simple 30 second internet search will show how limited it is compared to eisy. There are so many other proven technologies without matter hangups that work with UDI devices. When you compare insteon to a matter Wi-Fi switch, you get more flexibility and scalability than any matter switch will probably have in the next 5-10 years. Add in zwave, yolink, or any other supported sensor, you'll have a more capable system than what matter can provide. Granted, the eisy can give matter devices more capability, but then you might as well use supported devices anyway. The power of any system isn't in the devices; it's in the person programming their system Before I switched over to C4, I had Polisy with hue lights, Harmony remotes, Ra3 switches, ecobee thermostat, Sonos, insteon kpls, zwave/insteon outlets, and zwave sensors controlling every aspect of my home. Because of programming, it was rare that I ever touched anything in my house. Matter wasnt designed for systems like Eisy. It was designed for basic controllers like Alexa, Siri, & Google home. That's why UDI and HA struggle so much with it. HA is years ahead of UDI when it comes to matter so you can try that (though light years behind UDI on ease of use). You can even connect HA to eisy for even more capability.

I haven't used insteon or isy in a while but if memory serves correct, you're getting 100% instead of on/off due to it being a dimmer vs a relay.

I believe that's a place holder price. They usually do that when it's out of stock.

Isy. When they stopped supporting isy, they went to a paid support for a while. Not sure if that is still there or not though.

Zwave devices can get chatty. If memory serves me, there's a way to look at the neighbors of individual devices.

I didn't think UDI helped with isy issues anymore. I know they went to paid support for that platform but not sure if that's still the case or not. Just looking at the frequency of tickets, they may be looking at you needing paid support vs the normal free support lines. If that's so, I would think they should respond to you, and letting you know that.

I dont use UD devices anymore but I thought you just needed to go to the configuration tab and choose upgrade packages? I may be incorrect about the exact name since its been a couple of years.

Is there a surge protector or UPS battery backup nearby?