Jump to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

DennisC

Members
  • Joined

  • Last visited

Everything posted by DennisC

  1. I would agree with @bmercier , not popular with me.
  2. I'm kinda confused by what you are saying, on the notifications tab there is no selection pull down for more than 1 system. I also have eisy's at 2 different locations, running v1.5.5 of UD Mobile and have no issue deleting notifications.
  3. Are you on the latest version of UD Mobile? If so, I would suggest opening a support ticket.
  4. If I remember correctly, UDMpbile has been having some issues connecting with pg3. Try searching for a post from Javi about it. If this is happening when you are in your network and you are using local connection in setup, try removing the local setup. If I am remembering all of it, it has something to do with the local connection. Don't remember if the fix is out yet, but make sure you are on the latest version.
  5. So we all know, what firmware version of eisy are you running and what version of pg3 are you on?
  6. Because programming doesn't happen overnight. Many things can now be done in eisy.local with no Java, but not everything. For example, program creation and editing must still be done in the admin console.
  7. Just to double check, there are two ways to add IP to the Launcher. The first is: https://eisy.local:8443/desc. The second is https://xxx.xxx.x.xxx:8443/desc. Replace the x's with your IP address. Be sure to try both of them.
  8. You can also use this button and connect to it. https://www.amazon.com/883LMW-LiftMaster-Button-Control-Security/dp/B07W5RMN56/ref=asc_df_B07W5RMN56?tag=bngsmtphsnus-20&linkCode=df0&hvadid=80401905752479&hvnetw=s&hvqmt=e&hvbmt=be&hvdev=m&hvlocint=&hvlocphy=98088&hvtargid=pla-4584001431278556&psc=1
  9. Try rebooting both your router and then eisy. Followed by clearing all 3 boxes in java when deleting files and downloading a new start.jnlp.
  10. What you are seeing would be normal. You would need to follow the wiki instructions to create a Favorite. On the favorite page, click the + sign to create a favorite with a custom name. For example, Elk Area 1. Next go down to Display Node and navigate to Area 1. Now move to Display Status and select Armed Status.. Then it Save in upper right. Once this tile is created, you can then follow directions from my post above to add mapped values. To get full benefit from UD Mobile, most create a Favorites tab and add custom tiles for items we want to monitor or control regularly. It also provides quick at a glance of what we want to see and status, if you add color changes based things like on/off, temperature, etc. There is ample information in the wiki for UD Mobile on how to add Favorites and custom tiles.
  11. I would add that you can not beat UD Mobile for a mobile device app. I originally also used Mobilinc and UD Mobile is faster, easier, has much more functionality, and better documentation. In addition, it is actively being developed, with a very involved and helpful developer. While UD Mobile is free, it can be used without cost for local connections and as previously mentioned for remote access with port forwarding. The only cost involved would be a yearly subscription to UD Portal, which gives you secure remote access and makes pg3x easier to run for adding plugins.
  12. Are you on armed Status?
  13. If you have a new unit, do yourself a favor and open a support ticket and wait for UD to assist you. They are very responsive.
  14. There are simple notifications with some restrictions built in to UD Mobile and there is more advanced notifications from a plugin. Which do you want to use? In both cases you have two new phones, have you added the phones to the system. Here are some instructions and the link to the video is helpful. https://wiki.universal-devices.com/UD_Mobile#Notifications_Tab
  15. The wireless settings are there to set up eisy to connect wirelessly. If eisy is already connect via Ethernet, you do not want to do this.
  16. Yes, that is happening to me also. UD has stated that is fixed in next update. We will need to wait and see.
  17. FYI, the last two updates I have done were done using eisy.local on advice from UD support. Both worked fine and eisy.local provides notice of upgrade in progress and reboot required similar to UD Mobile.
  18. Type https://eisy.local:8443/WEB/sysconfig.txt in a browser and check which version of udx you currently have installed. If it is less than 4.2.0, run upgrade packages again. If it is at least v4.2.0, then open a support ticket with UD and let @Javi take a look at your issue.
  19. Sounds like you either do not have eisy properly setup with the portal, or you are not following the directions for UD Mobile. If you go to the portal, is your eisy shown as online and is it licensed? To properly setup UD Mobile follow the user guide: https://wiki.universal-devices.com/UD_Mobile
  20. If you are no longer using the unit that is off line, it can be removed by clicking the red x on the left side. If there is an active portal license associated with the device, be sure to address that first.
  21. DennisC replied to SHM's topic in UD Mobile
    Try rebooting eisy first. Also, be sure to synchronize UD Mobile, then try adding the favorite back.
  22. That is the procedure posted above, but I was only posting the answer to your question about the plm. Go back to the wiki and follow the rest of the migration procedure. Going from memory, you need to go through all your programs and network resources if you have any. You may need to reserve each one. You also need to migrate pg3 and possibly some action in the portal. Follow the instructions in the wiki and you should be good to go.
  23. It has been a long time since I did it, but what I posted above is from the wiki on migration. This is done during the migration, so maybe when using the migration backup that is taken in to account when restoring the migration backup? The migration procedure indicates: "If you are using a new PLM, Restore the PLM."
  24. I don't believe I have ever seen that in the wiki. You need to plug the new plm in to eisy and at the right time, restore the plm. Follow these instructions: Migrating On the Eisy / Polisy you are migrating to Do the appropriate preparation step (see above) Make sure Eisy / Polisy is up to date Go to Admin Console configuration page and select update packages If you don't have a current backup, make a backup of your Eisy / Polisy (Admin Console | File | Backup ISY) If you are using Insteon, plug in the PLM If you are not migrating your Z-Wave network Use (Admin Console | File | Restore IoX) to restore either your Eisy / Polisy backup or your ISY-994 backup If you are migrating your Z-Wave network If you aren't already using it, plug in your ZMatter Z-Wave dongle and unplug any other Z-Wave dongle you may have been using. (Polisy only) If you have a ZMatter Z-Wave board then power down Polisy, add it, then power on again. Reboot Eisy / Polisy Use (Admin Console | File | Restore IoX) to restore your "migration" backup If you are migrating from Eisy / Polisy use the migration backup (e.g. "ISY-BackupWithZWaveMigration.v5.5.4__Sat 2023.01.21 09.07.44 AM") If you are migrating from ISY-994 use your ISY-994 backup When IoX restarts, it automatically does the following: Writes you Z-Wave network into the ZMatter Z-Wave controller Interviews every Z-Wave device in the Z-Wave nework, creating/updating nodes, programs and scenes. This process can take anywhere from a few seconds to a few minutes for each device depending on the complexity of the device. The best way to monitor the progress is to open the Admin Console Event Viewer to level 3 For those who want lots of low-level details, you can also use this from the command line: tail -f /var/isy/FILES/LOG/ZWAY.LOG If you don't actually change your Z-Wave network by adding/removing Z-Wave devices after migration, you can back out the migration by connecting whatever Z-Wave dongle you were using before migration and restoring the backup you made prior to migration. If you are using Insteon Go to the Admin Console configuration tab and make sure INSTEON Support is enabled (default username/pwd = admin/admin) If you are using a new PLM, Restore the PLM Reconfigure any software utilizing to point to this Eisy / Polisy, restart the other software, if necessary. If you have ISY Portal on your 994 Follow these instructions to migrate your account, license, and Alexa/Google Home settings This will also migrate all node server licenses from your Polisy to Eisy / Polisy If you are using Polyglot / Node Servers See Migrating Node Servers to PG3x If you migrated your Z-Wave Network then make a backup of it (Z-Wave | Backup) Make a backup of your newly configured IoX.
  25. Since at least the release of v6.0, the recommended method for accessing pg3x is from eisy.local. In fact, using any other method involving port 3000 potentially impacts some plugins. Using the local port causes some plugins, including Elk, to disconnect and than reconnect. This is also the case if you access pg3x from UD Mobile using a local connection. It is something UD is working to correct. As for login credentials, UD is moving to single sign on concept. Currently, for the Launcher & eisy.local you use your portal credentials. Using ssh, remains the original a**** credentials. Connecting locally, by directly downloading the admin console is still your local credentials. Hope that helps.

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.