DennisC

ok

Maybe its a regional outage on UD's end?

@GeddyCan you try connecting with the portal login through the admin console?

Make sure there is not a rule in your router blocking this traffic.

@Michel Kohanim, @Javi I am thinking the same thing, as the issue is not isolated to UD Mobile. I just tried to connect to my remote site using the portal and after signing in to admin console I never got past the "subscription" part.

Can you define what you think "stop running" means?

@Javi I am receiving 404 errors inside UD Mobile this morning when trying to connect to a remote site using the portal. Local connection is working fine.

Try right clicking on the one that stopped working and select restore device. You will need to wake the device up first if it is on battery power.

You should probably open a support ticket with UD. https://www.universal-devices.com/my-tickets/ You can try rebooting your router and if the problem still exists, try signing in to the UD portal and see if it shows you off line and the status of your license.

I would suggest powering off Polisy, waiting a few minutes, and then plugging it back in. Be sure to wait 10 - 15 minutes before logging in. Try to remember, the only way you should be upgrading is with the update packages button on the configuration page.

Since its pg3, maybe @bpwwercan help?

There has been some update issues with pg3. I wanted to make sure you were on the latest release, which I believe is what you are on. I would second flagging Bob and making sure he is aware.

I didn't go back and read through how you have your programs set up, I did look to see what kind of sensor you are using, but didn't find it. Are these Insteon devices? Are you having any communication issues in the log? If this was me, I think I would start over. If these are battery devices, I would change all of the batteries. Then I would re-program the leak sensors using the example in the ISY Cookbook, pages 291 - 297. The Cookbook can be found here: https://www.universal-devices.com/docs/production/The+ISY994+Home+Automation+Cookbook.pdf

Node servers can add additional capabilities to your system. For example, weather, date/time, sun position, Kasa device, Elk alarm, Notifications, and many more.

For what it's worth - An occasional reboot should not be 4 times a week. I would be looking for a new router.

What version of PG3 are you running?

Did you stop the running programs before disabling them? Let us know how your new program works out.

Also wondering if the batteries maybe weak. Try changing them.

Glad you got it working.

Let us know how it works.

Not sure if you will have sufficient time to try this, but when you are connected, can you try restart PG3? If it still happens, check PG3 log.

In the past, I have found that sometimes when using run for 24 hours or longer, sometimes the program doesn't keep running past midnight. The exception to this is when using built in scheduling time and the "next day" box. That seem to be ok. So I add a line that either states "run if" or "run then" pluse program name ànd set the time to 12:01 am. Which one I use depends on the type of program I am writing. I am traveling and don't have access to my system to post an example. I hope that helps, if not, try adding it and ask a specific question.

Not sure if this helps, but when I have a program that runs over 24 hours, I add a run if or then shortly after midnight (12:01 am) within the program.

Sounds like you have communication issues. Isn't there a type of restore Zwave option or add/remove nodes? Don't remember exact language and I'm not in front of system. Last resort would be exclude/include, but if you are having communication issues that might make things worse.

If you read this section it contains information for restoring both ISY and PLM. https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu