DennisC

PG3 supports node developer's being able to charge for their work. Polisy now runs PG3, so yes, I believe a Portal account is required.

Previously, I posted that both my eisy and Polisy updated based on DST correctly. While that is true, none of my time based programs on Polisy ran on 3/12. They automatically started running on their own at midnight on 3/13. Time based programs ran correctly on eisy.

New to what? Do you have any Universal Devices equipment, if so what? If you do have UD equipment, welcome to the forum. Tells us a bit more about your existing set up and what you would like to accomplish.

Did you see the notice to restart PG3? That's done within PG3, from the top menu. If you still have issues after that you might want to tag bpwwer.

If you are convinced the PLM is good, then you are left with a ad cord or a bad connection. Try a proper shutdown of eisy using the multi function button, you can find directions in wiki. Unplug PLM and all of the cables. Inspect every connection and reattach. Plug PLM in first, wait a minute and plug in eisy. If that doesn't work, I don't think we can help.

Try opening the Event Viewer to level 3, then run Heal Network from the top ZWave menu. That will show you the most information I have seen. Edit: I'm not in front of my computer to check, in the top leave menu is there an Update Neighbors? It's one of those 2.

Sounds good.

It appears you are in a loop. Run this command: sudo pkg install -r udi pkg Monitor progress from watching the log, via: sudo tail -f /var/udx/logs/log When the update stops/is complete, issue this command: sudo shutdown -r now Polisy should reboot.

You are on p5, I was on p2. Let's watch the log and see if it is in a loop, run: sudo tail -f /var/udx/logs/log Watch the log for a bit, if you are in a loop, blocks of the same text will keep repeating.

I just ran in to this issue trying to update Polisy from 5.4.4. Can you ssh in? If so, run the following and post output: sudo uname -a

The link you posted is UD's for installation of a node server. This link will take you to the node server store: https://polyglot.universal-devices.com/ If you scroll down and click on the node server name, Notification, you will be taken to a page with pricing information and a "More Info" button. That page will take you to the Github read me file: https://github.com/UniversalDevicesInc-PG3/udi-poly-notification/blob/master/README.md

Glad you got it working. I think this is the first time I heard of a range issue on eisy. Is your ZMatter dongle buried or surrounded by something that could be interfering?

Unless someone else has another suggestion, the only options I can see are: 1. I don't know if this makes a difference, but which synchronize with interview did you complete? One is reached by right clicking on the device, the other is from the top ZWave menu, Synchronize - New & Deleted with Interview. Since the wording is different, may they perform slightly different? If you try New & Deleted with Interview, I would suggest backing up ZWave settings first, then a complete backup. That way if something else is deleted you can restore. Leave event viewer open while doing this. 2. Try right clicking on device and write changes - leave event viewer open while doing this. 3. Exclude device and then include device and see if it does better - leave event viewer open while doing this. 4. Open support ticket with UD.

I would encourage you to save a copy of the log and report your test results to UD so they can investigate if it is a bug.

Not sure which question you said yes to? Did you exclude before include? You need to open Event Viewer and set on level 3 to see what is happening. Its under Tools - Diagnostics. Open Event Viewer and try again.

Sounds like a bug that needs to be reported.

Mie is greyed out also. I'm guessing here, but I would think it is programmed based on the location setting. Important thing is it is checked. How about looking in the error log and see if there is anything there? Afterwards, try rebooting again, now that the date is correct, it might realize the time needs to be updated.

I have an eisy and two Polisy running v5.5.9 and all handled daylight savings time correctly. I can see your location from your screenshot, is it correct?

Have you tried Synchronize with Interview? Did you exclude before include?

I would suggest starting with 1 press of the multi function button which will try update packages again. Wait up to 30 minutes and then clear Java cache and download new start.jnlp. If that doesn't work, try 5 button presses of the multi function button which reboots. If that doesn't work, try 3 button presses of the multi function button (resets login to admin/admin) and repeat the process.

This comes a little late to help you, but I take two back up before I migrate, over two days to try to avoid that. I did that for both locations I migrated.

Check the error log. If there is nothing there, check PLM link count. I suspect it's a bad PLM. You could try another PLM restore, but open event viewer and set to level 3 and watch messages.

Is the light on the PLM? Try power cycling eisy.

Try doing a search in the forum. I seem to remember a post where someone had an issue upgrading and when UD connected that's what they found. Just don't remember if the posted what UD did to correct. Maybe you can disable wifi until the upgrade is done?

I replied to your other post. I thought (?) the log you ran was for Zwave. I suggested another one that I thought you would be able to see the upgrade process on. Not sure if there is a difference, the one I posted was for a Polisy.