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paulbates

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Everything posted by paulbates

  1. I know that when I set up new plugins that frequently I have to cycle the plugin and the admin console
  2. I agree with you it's odd. They'll likely want logs from the time you perform recreates to the extent that's possible. If possible, do that, download the log files and submit a ticket with them and a link back here
  3. The thought I have is minor tear down and rebuild: I'm guessing that 60:7A:97 is the Insteon id of the 4 button keypad? Delete it and re-add it For the variable, I would create an additional new variable and update the programs to use it, save and retry.
  4. Or myQ, revolv, iris, wink,.,.. I used to want local APIs to protect me from network outages... but the reality is, it's to protect me from "me too" corporations that weren't in it to stay.
  5. The sticker says it's a 2015 plm= suspect. Let's start there: Unplug the plm from the wall. Wait 10 seconds and plug been in- retest (if that works, then it's a sign the plm is dying) If unplugging didn't work, try using the Restore PLM option from the file menu (if that works, then it's a sign the plm is dying) What happens with trying those?
  6. It could be the plm. How old is it? If you don't know, there's a sticker on the back with 4 digits, what are they It could be power line noise from something me added to the electrical system, especially something close to the affected devices. It could be the sd card in the ISY going bad. How old is the ISY, or memory card of you've replaced it I believe the admin console problems are unrelated to the light problems. Reinstalling Java and reloading the admin console might help.
  7. My eisy was a new install and I had this problem. I plugged and unplugged the eisy into the wall several times, it eventually connected and have had not further issues. My PLM is USB. Another thing to look at under the config tab in iox, is the Insteon checkbox checked?
  8. This one uses the battery pack. It was on the house when I moved here and I'm sure it's really old, would be surprised if it was *not* gen 1. One of the benefits I get from the plugin is battery low notifications with my other battery devices.
  9. I just checked. I have an older doorbell and I can read the battery level in it. Refreshing doesn't cause errors I'm on v 1.2.3
  10. The basic diagnostic trap lines have been run in this thread. Open a ticket with UDI here: https://www.universal-devices.com/my-tickets/
  11. My eisy was at a new house and a from scratch set up. However, when I first set it up, the eisy would not see the PLM, I got a "not connected". My recollection is that I pulled the eisy power plug and plugged it back in... several times, for it to see the PLM and show "Connected". It's been fine since then.
  12. paulbates replied to PalChgo's topic in ZMatter
    .... ok, scratch my original answer... I saw remotelinc in the text and not Remotec BW8510US.. I'm not a zwave user so can't help.
  13. I'd try un-plugging power to the eisy, wait 10 seconds, and replug, retry
  14. I would declare this one to be in ticket land, let UDI help: https://www.universal-devices.com/my-tickets/
  15. I'd try removing the device(s) from the scene (either drag out or delete), then re-add and retry
  16. Initially it would good to eliminate potential common network issues: Do the sites have the same ISP? What network router/firewall/security solutions are in place and common, if any? Are other clients or applications experiencing problems
  17. Ms offers an android subsystem for w11.. you install it and it will run Android apps, which UDI does offer. This describes how to get it to run on w10 I've not used it, but in the same situation, I'd try it, can't hurt.
  18. There is one in the production store, I've used it for several years though I use it on an older doorbell. Ring zwave devices are compatible with their app/api, which the current plugin uses, when you use their alarm system base station as the zwave host, not the zooz stick. You can find its support section on the forum and ask there about support for this device, what's possible etc. Chances are it will require you using their alarm system base station
  19. Would some kind of push notification to a phone be acceptable? It could be done with the pushover app and using the priority level of the message. You can also change the sound that's used, or be silent or vibrate only... I use it for other reasons but have priority messages make sound notifications, messages of interest that vibrate only, and others (house reports) only show up in the queue but not vibrate or make noise and i review at my leisure The messages are delivered quickly, just like the ring doorbell app, and I've not experienced the delays that email and texts can introduce The app would be quiet, non-noticeable if not in use.
  20. You can use it to factory reset the PLM. Pull the PLM out of the wall plug, hold the button as you plug it back in and keep holding until it beeps. Then do a restore modem This is symptomatic of an older PLM that's dying. How old is the PLM? There's a sticker on the back with 4 digits, while you have it unplugged. What are those digits?
  21. How old is the PLM? Any electrical events like nearby lightening strike, brown / black outs? In iox, go to tools/diagnostics/PLM info. What does it say?
  22. Yes.. factory reset then restore device. It also must be in linking mode first. The "running then" is normal for the typical battery monitoring programs
  23. My experience with Insteon sensor, battery only devices, especially after long periods of use, is to factory reset them, right-click in iox and pick "restore device". Doesn't always work but easy to try and frequently fixes it
  24. paulbates replied to ellisr63's topic in ISY994
    I guess I thought it was required, I always have had it. We need more info; was it working at some point and stopped? What happened?
  25. paulbates replied to ellisr63's topic in ISY994
    If your android app is UDM (Universal Devices Mobile)... then yes, you need to renew your portal subscription

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