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Everything posted by Geddy
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@SSS not at the present time. The ZMatter dongle currently only supports Z-Wave. No updates from UDI lately as to the ETA for additional firmware support for other systems. Though I will say with the eisy and the Hue node server things work very well. Are you trying to do something and having issues?
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@pkauf when posting error logs to the forums please use the code block function (in the menu bar looks like "<>")and paste as plain text. Using the code block will format it nicer/cleaner and be easier to read for people trying to help. It will also get rid of the black background you see in your original post. Just using ctrl+shift+v will paste as plain text and be easier to read, but many developers have asked to use the code block if just posting a portion of the log file. Otherwise, downloading the full log and sending it to them in PM is the preferred (more private) method. Usually the developer will reply to the post asking for the log file, then send in PM.
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I guess you mean this section of the wiki: https://wiki.universal-devices.com/index.php?title=ISY-99i_Series_INSTEON:Networking:Network_Resources:Axis_IP_Camera Looks like all you need is network module. As long as you have an active UD Portal subscription tied to the Polisy you do have network abilities. It should be able to work just like the "ancient" ISY99i. At least from what I see it should work the same. Having never used such a connection can't help sort it out, but if you have in the past give it a go again.
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@JTsao I know a few months ago @bpwwer said he updated the code to notify/alert users when an update was available, but at the time the update was only available for "internal testing". At that time it was showing on many users that were "current", but they couldn't update at the time. I would suspect the same is/was true leading up to this. However, if @Bumbershoot has successfully updated then perhaps it's been released (or made available), but still no official post has been made for release notes. The best place to follow/watch for releases is on the forums in the Current Release Announcement forums. If you "follow" that whole area you should get alerts when new topics are started (not when topics are edited or replied to). Although, I will admit that I haven't gotten an email push or forum alert when some new topics have been posted, but usually it should work as expected. As we learned a few months ago when a release was put out and several randomly attempted an update it broke stuff. So I would caution anybody randomly updating until a release post is made as it could cause issues. It's rare, but has been known to happen in the recent past.
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@n4bos sorry for delayed reply...tried to get to it this morning before work and meetings got the better of my day.... Yes. That's correct. You can run two (or multiple) ISY994 (or any UDI device) and not impact your current system as long as you intend to keep them completely separate. The only caution I was mentioning before is to get the non-PLM firmware installed on the ISY994 that you're only going to test Z-Wave on. The firmware will keep it from going into safe mode and allow you to operate it as expected. If you're eventually moving over to the eisy I wouldn't move from one ISY994 to another ISY994. I would just keep them apart. If you're only getting one (or very few) Z-wave devices then it wouldn't be much to move those over to the eisy+ZMatter dongle once you had that installed and running. You can even run the eisy and keep your previous ISY994+PLM in place while you setup the ZMatter on the eisy. Yes, eisy does support YoLink through node server. You can find the current list of node servers available here: https://polyglot.universal-devices.com/ If you end up going with a YoLink product over Z-Wave then you could just setup the eisy and try out the Node Server while still keeping your current ISY994 running the system as you have it. Just note that the IoX on the eisy would not be controlling anything on your ISY994 system until you migrate the Insteon and PLM to the eisy system. Your use of "integrated" here bothers me. I read that as you wanted to stay with Z-Wave because there was a Z-Wave controller available in the UDI product you already have. Note that it's "integrated" in that it can be controlled by the ISY994+ZW, but it's still a different system. What the eisy does is allow the node servers to bring control of the various systems into the "ISY" world. It's only "integrated" in the sense that you use the UDI system to control everything under one roof. It's still an external system, but it is incorporated with the ISY service through the means of the node server(s). Whereas ZMatter is also incorporated into the ISY service through a UDI supplied hardware to communicate with the Z-Wave (and in the future Matter) ecosystem. Given the range that you mention I do think YoLink has better range if they have a product as @upstatemike indicated that might work for your situation. I do not have any YoLink products, but they have been on my radar to possibly test out should I need to replace a few parts of my system. Good luck! Post back how your test proceeds.
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Probably nobody familiar enough with the issue to help. I don't use this node server so can't help in anyway. Tagging @xKing as listed developer of the node server on PG3 store. Otherwise, you might want to go to the git and raise the issue there to see if it gets any resolution. https://github.com/exking/udi-mqtt-pg3
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Check out this post and pay attention to the version of boards in the ISY994. You either have 300 or 500 series boards in the ISY994. The ZMatter dongle for the eisy is said to have much better range. So if you did try and didn't have good range results from the board in the ISY it's possible the ZMatter dongle would improve range slightly, but as @Technesssuggests above you should build out a strong z-wave network for it's mesh properties. If you bought the ISY994I ZW+ PRO directly from UDI then it should have a Zwave. If you bought it 3rd party it's possible the z-wave board could have been removed before selling. Only way to know for sure would be to open it up (wiki instructions) and confirm the board is installed. Last comment would be if you power up the other ISY994i ZW+ and log into the admin console...if it says you're in safe mode it's got a firmware that is looking for a PLM. If you're just going to test Z-wave with that device you should update to the Z-wave only Firmware so it wouldn't be looking for a PLM and not be in "safe mode". In the "Current Release" area find the firmware that fits the version board you have and look for the link similar to this, "ISY 994i ZW, Z, or ZS Series (Z-Wave/Zigbee and/or if you do NOT have a PLM)" (specifically the part bolded).
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Insteon Thermostat -- Clock Incorrect -- Time in GMT Only
Geddy replied to jaydrosy's topic in IoX Support
It’s in the current release area. Directly: -
@JMarotta this doesn’t seem right, but I don’t usually control the Hue devices from admin console. What IoX firmware and UI are you using? (In admin console use the Help menu then “About”. Make sure these match exactly. (As of this posting IoX version is 5.6.0) What is your PG3x version? (As of this post current version is 3.1.25) Have you rebooted the eisy lately? Are there any errors in the Hue log on PG3x? The log might not display on the web without a refresh, but you should be able to download the log and review that. Maybe put logging in “debug” mode and try to restart the node server try to control a device then download the logs again if they don’t appear in the web display. (NOTE: don’t leave logging mode in “debug”, change it back to “info” or “error”)
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Note that Insteon devices cannot be linked to multiple controllers. If you migrated to eisy your ISY994+Serial PLM should have be taken offline. There is no such thing as "running in parallel" as the links to the devices will migrate to the new PLM. If you try to link them back to the ISY994+Serial PLM then they won't work in the eisy and you'll just have to re-link them to the eisy+USB PLM to have them controlled by the eisy. This is as designed by Insteon. But glad you got whatever you were attempting to "work". It's never a good idea to leave an old system running because that will risk causing more problems. Just following the migration steps released by UDI is the best path to a successful ISY994 to Polisy or ISY994 to eisy migration. Any 3rd party integration should be handled separately and at the end users own "risk".
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@oamber don’t unzip the file downloaded to update. Let us know the following (related to the ISY994) What is your current firmware on the ISY994? what computer OS are you using? do you have/use Zwave? if yes, see this post about zwave version follow the directions to upgrade to the proper 5.x version Finally, let us know what firmware you are trying to upgrade to. (On the ISY994)
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Insteon devices can only link to one controller. Something has got to give up if you're trying to run both the eisy and ISY994. Which device is your PLM connected to? That's going to be the only device you can control the devices with. If you migrated to eisy from the ISY994 you should have moved the PLM to the eisy as part of that process. You can run two controllers and have 2 PLM in service, but the devices can only like to one PLM. Your newly linked device to the eisy is probably the only one you can operate through the eisy as the others are still controlled by the PLM connected to the ISY994. Is there a reason to keep the ISY994 in service? Note: if you bring over the PLM from the ISY994 to the eisy the sole device you connected to the eisy will need to be re-linked with the other PLM (once connected to the eisy). Make sure you follow the migration instructions: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migration
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Perhaps it's best if you post the program(s) that you are expecting to run at startup. Perhaps they're scheduled and the schedule portion hasn't been met. Easiest way to share a program to the forum is to right click on the program, choose "Copy to Clipboard" then paste into your message. If you want to use the code block it would be okay, but it should paste as plain text anyway and will be easy for others to read and help make suggestions for any alterations you might need. As for folder conditions, that is not in the summary tab, but if you don't have folder conditions you shouldn't see the folder as an item/name in the screenshot you provided above so it's doubtful you have folder conditions, but that's not a full screen shot so can't say 100% for sure. Probably the most important column of the screenshot you have above isn't included. What's the "Last Run Time" for the programs you're expecting to run at startup? Depending on how the "IF" portion of your program(s) you might need to adjust the grace period. Please review this portion of the wiki: https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Scope,_Precedence_and_Execution_Order#Boot/Startup_Sequence_and_Program_Execution_Order Only other thing I might suggest is that if you have a large system and it's running the query at restart it could be missing that so many programs fire. In that case some people have put them in folders that the folder conditions would be triggered at reboot and then wait "x minutes" after the reboot to fire the programs. That's just a guess and a suggestion to alter how programs are triggered on a device/service reboot.
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@Xcaliblur Welcome to the forums. When you install the nodes server make sure you select a slot for them to install into. It's defaulted to "Select Slot". If you forget to do that and hit Install it should give you an error on the lower right that says "Node server slot not selected". It goes back to the main install screen. If it was one that you purchased then it would show up in your purchased list, but it hasn't been installed because of a missing slot to install it into.
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Not able to update state variables via location services
Geddy replied to roblombardo's topic in MobiLinc
Take a look at this thread. If that applies to you. Since it seems Moblinc doesn't officially support the eisy there's not much that can be done, but I will say that it's still working for me on IoX 5.6.0. Another option (for iOS) is to run Locative + Occupancy node server (via UD Portal) to trigger geofence. -
Do you mean the i3 Outlet (WR01)? It's possible that i3 still aren't 100% supported by IoX even though 5.6.0 did add some support on the i3 dimmer switch it's unclear if i3 is "fully supported" at this point. Might still be work in progress.
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@Javi cannot confirm about crossing geofence as I haven't left my area today, but the app is set to "Always" for iOS 16.4.1 for me. I do not recall having to change it since the iOS update whenever it was released. @MrBill sorry...understood that your internet drops don't play in. I was thinking that it would potentially create an issue for not triggering something on the IoX if not connected. You're saying at the phone level itself the Geofence isn't triggering on your apps. Strange that your apps had changed settings. I do recall a a few popups soon after the 16.4.1 update for some location tracking apps asking me again to allow "always" tracking. I wasn't expecting some at the time so might have been tapping from muscle memory and inadvertently changed some to another setting without realizing it.
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Glad you got it sorted out. @Javi has been great with creating and maintaining the UD Mobile wiki information for any other questions you might have. https://wiki.universal-devices.com/index.php?title=UD_Mobile And FYI, indeed MobiLinc Connect doesn't support the eisy, I've had no issues keeping the app (Mobilinc HD) connected to my eisy/IoX using ISY Portal access. I have control of all my Insteon devices; that works well for me. I have slowly been moving to UD Mobile, but my overall use of any mobile app is so small that it's not top of my list.
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@tmorse305 as far as I know I haven’t had any missed geofence triggers. I don’t have one that fires daily so it’s possible there could be issues, but I use both UD Mobile and MobiLinc for Geofence. Both have continued to work fine in the last few weeks (since I updated to iOS 16.4.1). I don’t think there would be any iOS related issues, but does puzzle me if @MrBill is having issues now and then, but he has complained about Comcast dropping so might be network related misses (just speculation). I would think it if was a widespread iOS issues there would be a lot more posts here or on other geofence related systems like it was a few years ago when Apple really did break geofence in a major iOS release.
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@TheA2Z it has been discussed here that email to text is very unreliable. T-Mobile had been one of the last to have complaints, but it’s not suggested as a “best method” these days. Best options are UD Mobile alerts, notification node server and Pushover, or network resources and Pushover. it’s very possible that T-Mobile is filtering email to texts just like AT&T and VZW have been more so over the last few years. You can find a lot of discussion on the forums using the search or Google Site Search for the forums.
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Also confirmed can create programs while remote. Thanks @bmercier!
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Sadly, I can confirm above errors are happening in IoX and UD Mobile (I just get the "Could not get programs data" error like @TSinclair). Unable to create a new program (worked fine on admin console yesterday). Adding to the oddity (for me), after I close Admin Console when I try to run it again I get a "Cannot determine a valid Java Home". I have removed Java, rebooted, installed Java, rebooted and still have this error. If I clear java cache and then run start.jnlp again it will load admin console just fine, but next attempt has issue. @gadgetfreak are you logging in locally or through portal access?
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Correct. "ISY Portal Node Server" was introduced (on the ISY994) ages ago through the ISY Portal when you added the Occupancy Node Server. It comes across to Polyglot 3 (PG3/PG3x) as unmanaged (as yours shows). It is not "required" (as @MrBill replied). But if you're still using the Occupancy settings for geofence (as outlined in the wiki) then you would need to keep it available. If you're not using the Occupancy+Locative option for geofence you can remove the node server. To remove it use the ISY Portal web site (see image below...select Configuration then "Remove") Then you will probably need to remove it in your IoX admin console. Lastly refresh the dashboard for PG3x. You might need to restart PG3x (menu option under "System" in PG3x) for the database to update and remove the entry for slot 1. UD Mobile has just recently added geofence as an option. It does not need the ISY Portal option that you have installed.
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What makes you think that? The UDI Z-Matter board/dongle was released in November/Dcember 2022 with Z-Wave support available at time of release. Zigbee/Matter was slated for hopeful release in "early 2023", but hasn't been released yet. Currently Z-Matter still only supports Z-Wave (as you said, works well for you...great!). Just because you can't add Matter or Zigbee devices to the Z-Matter products doesn't mean there are issues. It's just not supported by the UDI Z-Matter product yet. Additionally, you keep saying "Z Matter"... "Z Matter" is not a platform/standard. "Z-Matter" is the device that UDI developed; "Z-Matter" board (for Polisy) or dongle (for Polisy or eisy). It stands for Z-Wave + Matter support ("Z-Matter").
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@peterathans no, and I doubt anybody outside of UDI knows when they would have them in stock. You could attempt to contact them through their web site if urgent (for your need/knowledge). Just know they might not give a direct answer if uncertain. https://www.universal-devices.com/contact-us/