Geddy

I think you should open a support ticket for this issue. Nobody else has reported this happening to Polisy during this update. The PG3 to PG3x upgrade on Polisy was an entirely different process. I would be shocked if UDI "forced" it as part of this IoX upgrade. Since there aren't others posting that this happened it's likely you unknowingly ran the update when you asked about it a few weeks ago even though you had an error from it. Did you ever submit a ticket then like @bpwwer suggested or did you just leave it as was at the time? https://www.universal-devices.com/my-tickets/

@johnmsch in addition to what @kzboray suggests above you might need to associate the .jnlp with Java. That can be done 2 ways (in Win10 and Win11). Right click on start.jnlp and select "properties". Then in the "Opens With" look for "javaws.exe" in the Java\jre1.8.0_361\bin directory. In the properties window it should look this way: Otherwise you can go to Windows Settings -> Apps -> Default Apps -> "Choose default app by file type". Then go down the list until you see .jnlp and make sure it's set to use "Java(TM) Web Launcher". My bet would be that you downloaded something other than the "regular" Java that you get when you visit java.com. You might have gone looking for other versions and seen some higher number versions, but those have specific use cases and not what IoX Launcher is designed to work with. Make sure you remove any Java other version you've installed before proceeding!

I'm not sure. Why not perform a factory reset like suggested for most other Insteon devices before installing just to be sure? Looks like the section of the cookbook is just a copy of this section in the wiki: https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu#Replace_Modem_(PLM)

@peterathans I don't expect that UD Mobile would lose geofence. I think I recall @Javi mentioning somewhere that Geofence was in production versions of the iOS app. I'm not sure on the Android side, but I'm sure it's there or will soon be there. I am not sure where you're picking up that Geofence was a beta version. I think it was just included in a beta release of iOS (and possibly Android) when it was first rolling out. That's normal for new abilities so those that are on the Beta builds get to test it out and feedback any issues experienced. But beyond that I think it was pushed to the production side fairly quickly. About a month ago @Javi commented that it was being pushed to the production store. So think you're safe in just relying on UD Mobile for geofence settings.

Congrats on the upgrade! Glad it went well. Indeed UD Mobile for remote access needs a portal subscription. But, it's the best deal you could ever ask for...It's $20 for TWO YEARS! (yes, less than $1/month!!!) (Even if you just do 1 year it's only $12!) And I see @Techman just replied...yes...if you just want to use the app while local you don't need a subscription. Personally I don't use apps all that much, but when I do it's 90%+ while away from home so the portal makes a lot of sense. Somebody in the last year or so had a similar issue of being the only one that knew what was going on. It's a little daunting to think about trying to document everything, but just hit the highlights. Make a document with links to UDI, UDI Forums, and to network items. That way if something happens to you somebody knows how to at least get support from the forums and/or start a support ticket with UDI to ask "how do I do xyz?". Have fun planning the growing options you have ahead of you!

@Vwas, You're currently on 4.9.0 (based on your earlier post). I would certainly say upgrade to 5.3.4 (do you have/use z-wave?) There were substantial updates in underlying ISY code from 4.x to 5.x and the only direct migration path to eisy is with 5.3.4. There is quite a bit of effort that might be needed (See @MrBill's post earlier) and review the release notes. It's not an urgent need to upgrade, but is necessary if you plan to migrate to eisy.

Thanks for the follow up on the ticket! Good to know it was a cache issue and maybe not certificate issue. Hopefully will begin working for others as the issue resolves.

@TUhl01 could be any number of issues. But essentially just means your device has lost connection to the ISY Portal. If this is happening a lot you should review any IoX and PG3/PG3x logs for any disconnects. If you don’t see any issues it could be a quick drop of your internet connection that other devices might not have noticed or shown any issue. Lots of alerts you should open a support ticket to see if UDI can help find the issue or describe if there are any issues in the logs they might have. I have received a few alerts, most were from times I know I issued a reboot command to the eisy or a local ISP issue because my router logged an outage.

This is what I'm talking about - show us the details of the customization window I don't have a "Default" listed in the notification Customization tab. (I made a temp one for image above) You either need to set a customization or you've made a default customization, but we don't know what it's supposed to say and why it's sending you what you received. Is this a new program? If so, then it was not setup correctly as @MrBill points out it should have "content" behind it. I made a test program to just send the "Default" as your program test-notify - If - No Conditions - (To add one, press 'Schedule' or 'Condition') Then Send Notification to 'Geddy Email' Else - No Actions - (To add one, press 'Action') The email I received was simply: test-notify A Schedule was met at 2023/04/16 01:37:36 PM. ---------------------------------------- At: 2023/04/16 01:37:36 PM Program: test-notify Network: eisy And yes, "Copy to Clipboard" is just as quick as a screenshot, and saves a lot of time for more involved issues. For this one it's not as important, but if you ever need somebody to troubleshoot a program or suggest edits it's easier for the person helping to be able to copy/paste text from your existing program and suggest edits within the context of the program. So just good habits to form. Added plus is text programs become searchable in the forums; if somebody searches for ""Leak Sensor" and program" they wouldn't find your post because it is an image.

Also, looks like a similar issue to what you posted the other day in the Yolink forum area. There @Panda88 commented about the issue.

@landolfi moved your post to the IoX support area. Would you be able to post the text of your notification? Are you attempting to run any calculations in the program or notification? Also, for future reference the best method to post programs into the forums is by right clicking on the program and selecting "Copy to Clipboard" (last option in the menu) and then pasting as text in the message. This makes it easy to read and edit/update should something need to be altered (saves a lot of typing to by those trying to help!).

As with others having this problem I think the best bet is to open a support ticket with UDI. https://www.universal-devices.com/my-tickets/ It seems that there might be issues with users still running ISY994 on 4.x firmware. At least most of the issues reported recently seem to all be 4.x related.

It does eliminate the need for an adapter to go from RJ45 to DB9 to USB. Just the issue is you then need to alter the RJ45 to only use the wires needed on the PLM or you risk issues. I think it's been mentioned elsewhere that something could happen, but forget where. With the UDI kit you'll use the proper pinout for the RJ45 to DB9 adaptor. From there you then use the Serial to USB cable to connect to the eisy.

@Fredo yeah, that was the same problem I was having if I used the ISY Portal to connect to the device. I'm not sure why that's happening since I'm able to make variables through admin console when I connect through the portal. It must be an app issue talking to the device. Since you're on ISY994 then it's something app/portal related. My workaround for that was to change to a local IP connection and it worked right away. Try that, make your variable. Make sure admin console is closed while you're trying to make the variable. You can confirm the variable was made once you get it set in Mobilinc. Once you have it set (and if you wanted to confirm it in Admin Console) then change the connection type back to ISY Portal (just using my.isy.io as the URL and your portal credentials to login). I assume that you're using ISY Portal...but you might be on Moblinc Connect (or whatever that portal equivalent is called...change back to whatever you were using for remote access previously). Like I said, once I got the local connection it made the variable and has worked steadily since I made the new geofence area/variable. Hopefully it won't happen again, but if it does it just means I'll take a more serious look at UD Mobile and finally learn it a little more than I have. I just rarely ever open a mobile app to control my system that I've just stuck with what I had since it was setup the way I liked it.

@CNelson03 It's not rebooting (well, probably not anyway), but it's because UDI implemented a new alert process when the system loses connection to UD Portal. See this thread: https://forum.universal-devices.com/topic/40897-new-feature-ud-communications-system-notifications/ You can turn those UD generated notifications off in UD Mobile if you're not concerned about the connection to the portal. In UD Mobile on the Notifications screen click the gear icon on top right then scroll down to System Notifications and turn them off to the group/device you don't want them pushing the alert to. I also receive these every few days and find them unnecessary as I don't "rely" on portal connectivity so don't worry about it...especially when they were happening at 3am and 4am timeframe. You could create a program in IoX to send a notification (to UD Mobile or via email) when the IoX system reboots/restarts. That might be more meaningful for possible issues with the system.

"thing"? No. ISY as the "service", just as it always has been. It's just that the device ("thing") was named "ISY994". IoX still stands for "ISY on Anything". So as a service, YES, ISY lives on (anything)! https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#ISY_on_Anything_(IoX)

Also, the "PolisyISY" will always be there because that's a name you used for the device. You could just change it to Polisy or something unique and it would change to "<new_word> Dashboard". On the eisy it's changed by going to IoX Configuration (Polisy looks like the "ISYs" menu) then "Edit Current IoX" and change the name there.

@emses12 Welcome to the forums! First off you need to make sure firmware and UI match your current Firmware (5.3.0). (You DO NOT CURRENTLY MATCH!) Please clear java cache (be sure to select all three boxes in this process). Then download IoX Launcher (start.jnlp) from UDI site. For firmware please review this area of the forums: https://forum.universal-devices.com/forum/339-current-release-announcements/ Last version for ISY994 is 5.3.4. If you're already at 5.3.0 then you either don't have/use Z-Wave or have Z-wave 500 series board. The update from 5.3.0 to 5.3.4 should be fairly easy. Be sure you DO NOT unzip the file downloaded from the release post.

@Eric It's a personal call as to what you WANT to upgrade to. Just take your time to explore the options and what you're comfortable in undertaking to migrate. I would probably lean more toward migrating with the existing (working) PLM. Then when you're able to buy a USB PLM have it available as a spare/backup should the existing PLM fail. The new eisy uses a PLM with USB connection. not sure what "IP connection" you're mentioning. I migrated from ISY994 with existing serial PLM using the Serial DB9 cable that came with the PLM that I still had and added the USB/Serial cable so the process was fairly simple for my system. If you don't have the serial cable you have to add the DB9 adaptor and can buy the kit that UDI sells to make the cable needed to go from existing PLM to eisy. Although the process does give you the option to replace PLM during the migration steps if you purchased a new USB PLM to go with the new eisy. And @MrBill replied during my reply saying about the same.

HA! Doubtful, but probably just one trying something like this recently. Yeah, not a GH user so can't help further. Just knew of the Alexa discussion from attempting to use something in that process a few years ago. Sorry, misunderstood the original problem/goal. I thought you wanted a light to come on in the closet not outside of the closet. Is there not a switch close by to just flip on when opening the closet door? Good luck with your endeavors. 👍

Found this online: http://cache.insteon.com/pdf/2457D2.pdf Page 18 & 19 reference "Local Programming" that I thought might be possible if it isn't an option within the IoX system.

@xlurkr Not sure how/if it can be done with Google Home, but know ages ago it was said to work with Alexa (as far as triggering a routine). What ISY device are you using (ISY994, Polisy, or eisy)? Could you add Z-Wave controller to your ISY and just control something that way? Maybe it's the SmartRent that's somehow blocking you. -- see edit below! Otherwise, maybe try some just straight up motion sensor bulbs. I know Govee used to have some, but what I got in the past isn't available now. They are indoor/outdoor and some do dusk to dawn and on with motion...if it's in a closet (and mostly at night) it should allow the light to turn on when the door is opened and should stay on at least a little while. https://www.amazon.com/Motion-Sensor-Built-Equivalent-Bright/dp/B07F6HBLXC - similar to what I got for outside in the past. (Sadly, those motion sensors don't last long in Georgia heat & humidity) Or something like this that's used for under cabinet lighting, but also could be used in a closet setting: https://www.amazon.com/Lighting-Wireless-Rechargeable-Operated-Wardrobe/dp/B085PY9VYV/ (Use 3M command "tape" so not to leave any marks or permanent tape in the closet) Edit: Reviewing some of the old post linked above and subsequent links found this post: (sure, it's from 2018, but didn't seem likely then...wonder if it's been made possible since)

link in prior post takes you to the "Current Release" area of the forums. This is the list of all current releases. Looks like 5.5.9 is current release for IoX (eisy/Polisy).

@Glynr What is the firmware on the eisy? That should be brought up to current release for IoX to have a successful migration. There were some issues in earlier versions of IoX that created problems when migrating. Are you migrating any Z-Wave devices? Be sure that you've followed the migration steps as necessary to your devices: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Preparing_for_Migration_from_ISY-994

@Wes Westhaver There should be an option to turn the LED off. I don't have any of these modules so can't confirm. What settings are available when you click on the device? Is there a Backlight, Status, or LED brightness setting at all? What Firmware are you on? (This is posted in the ISY994 area). If you're on ISY994 FW 5.x you might have to press the button labeled for the setting for it to "take". That's a UI issue that was introduced in 5.x updates. On this one I'd have to click on "Backlight" to get that value to set. The above is for an outlet I have so your options for the plugin dimmer might be different. Otherwise, look up Light Dims as an option (for this and other LEDs in the room). There appeared to be a way to dim the light with local programming (Google the user manual for it), but not sure how that's done and it's not advised if being controlled by a controller so makes it seem that a controller would be able to turn the status light off (at least dim it some).