Geddy

@heitjer are you using the IoX launcher (Formerly ISY Launcher) method to access admin console? You mention you’re accessing through some Insteon.jar access. Not sure of that process….really must be an old process. Please read the current release area for the ISY Launcher method discussion   
It sounds like your Firmware and UI don’t match. 
 
When you reset the ISY you get a basic Firmware that you then need to manually upgrade to a full hardware (found in current release area).  
 
Specifically follow the steps here - https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card
 

@KTrautman Not sure if this is the same problem macOS has caused in the past or not, but take a look at this thread solution to see if it resolves your issue:
 

@johnjces I believe if you're in the admin console and you rename the ISY in the tree it will then push that name to the Finder.

Just right click on the ISY name and "Rename" is an option. Close admin console and re-launch IoX (ISY) Launcher and it should display the new name.
 

You cannot. That's currently not supported. The only way you could do this would be to run a VPN at home and connect via VPN while remote and then access it. I'm sure there might be a way through port forwarding, but it's not secure in anyway so I wouldn't suggest doing that.
Only ISY on Polisy can be accessed remotely on the Polisy. PG2 and PG3 all have to be accessed and managed locally. 
 

There are some old videos showing the install. I know there were some topics earlier this year saying that something in a current/recent release for RPi changed the process. Having never attempted such an install I can't tell you what to watch for.
Check the PG2 area of the forums.
Here's the GitHub for PG2 - https://github.com/UniversalDevicesInc/polyglot-v2
Videos - https://forum.universal-devices.com/forum/158-instruction-videos/
 
Found those posts from earlier this year that might help:
 
 
 
Good luck. Know that PG2 is no longer being developed so support could be limited. 
 
 

@TVC15 There have been a lot of posts about this through the years.
Info about the power supply can be found in the wiki - https://wiki.universal-devices.com/index.php?title=Main_Page#Front_Panel_LEDs/Lights
 
Quick search of the forums found this topic:
 

@DJonas how old is the ISY994? Have you ever had power supply issues? What's the light pattern on the front of the ISY? And if you're willing to power cycle it again watch the light pattern when it starts up. 
https://wiki.universal-devices.com/index.php?title=Main_Page#Front_Panel_LEDs/Lights
Since dashboard loads it seems to be getting to the device on the network. 
Leads me to think it's computer related or else power related and the draw on power to load the admin console might be causing the issue. 
Before trying anything else post a screenshot of what you see when you load admin.jnlp admin console. You say above it shows ISY information, but nothing is selectable. Feel free to blur out personal info. 
Also, be sure you check Firmware and UI in the Help -> About menu (is that even selectable?
Next steps I would suggest are:
Clear Java Cache (yes, again). Be sure you select all three boxes in the process
Refer to this wiki article to remove .state files - https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored   
(***NEW STEP you might not have done before!***) Delete ALL start.jnlp or admin.jnlp files downloaded ANYWHERE on your computer download a fresh start.jnlp version from UDI - https://isy.universal-devices.com/start.jnlp Run start.jnlp Should put fresh ISY Launcher icon on desktop
Run Launcher - Try Admin Console (Cloud)  
 
Make sure when you run ISY Launcher that it opens the "ISY Finder" window that looks similar to this:

 
Report back with what happens. 
 

@jtedesco
You need to confirm what model z-wave board you have. If it has a blue LED on the back of the ISY then you do have a 300 series. If not then you have 500 series.
 
If you have a blue light then you should have only updated to 5.0.16c. It's probably possible to downgrade to that version by installing it and hoping things will come back to normal. I don't have z-wave so haven't attempted such a move. 
 

Click the box that says “use default” and you don’t need a password.  
 
I’ve also edited to remove the post so your private info is not being shown on a public forum.
 

@JMC were you by chance using PGC? That was shut off earlier this year please see this post. 
 
If you have Polisy or Polygloy availability you can run a local version if available in the node server store. 
 

@EDilks
Make sure you follow these directions from the Wiki Polisy User Guide:
https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Setup_ISY_Portal_for_Remote_Access/Alexa/GoogleHome/IFTTT
Polisy and IoP no longer use modules as the old ISY994 platform did. Node Servers have replaced modules. The portal is just a little different though.
If unable to add from the directions above, then open a support ticket and include your portal email and the UUID for your IoP.
 
 
 

I would say this is an AT&T issue and not a UDI problem. 
While I don't see a huge uproar about this searching Google for AT&T issues there is this one post that was easy to find:
https://forums.att.com/conversations/att-mail-features/att-email-to-text-feature-is-not-working/62e57d87e232bb632089fdd0
Perhaps search if other AT&T users are having issues. 

That's an interesting difference. I just downloaded start.jnlp from my link above and moved it to the desktop. My icon appears like this:

 
If you right click on your icon and select "open with" what program is the default for you?
I show the following for mine:

 
The icon you're looking for is the ISY Launcher. That's only added to the desktop once the start.jnlp successfully runs. It appears that's still the issue you're facing. I've not seen an issue of having to specifically have the 64 or 32 bit versions of Java. Either seem to run the .jnlp just fine.
I just tested on a computer that I've never used to access admin console. I removed Java as outlined above (man, my son is going to hate me if his Minecraft won't load right after this). I then went to java.com and downloaded what was offered up as default when I clicked on "download java". Installed it. Downloaded ISY Launcher. And it ran without issue. 
I don't have any Antivirus, Firewall (other than Windows Firewall) or VPN running on that computer. So I suspect even though Kaspersky is "disabled" and your VPN (being off) are still blocking the necessary traffic for Java to communicate with the resources needed to properly add the ISY Launcher to the desktop. 
 

@ahwman
I think the best way to do this is to add a user and make them admin then you can remove the prior user account once you've logged in using the new email. This will keep all prior configuration in tact. After removing old address make sure the portal is still online and registered (admin console -> configuration tab -> portals).
While logged in on my.isy.io click on "Users" tab at the top:

Then click on "Add User":

Then fill out the new user information and make sure to check "Account admin"

 

@Papa C Are you only asking for how to access IoP while remote?
If you are trying this while remote then no. This will not work.
You will need to use the Admin Console that is available in the ISY Portal -> Select Tool -> Information -> ISY Information screen.

 
One note about this...I've had issues with the finder keeping the URL stored (from remote computers). Sometimes it will be there and other times it's just gone. So I always save the finder addresses (as long as the computer you're working on is yours) then you can load that file and not have to go through the ISY Portal to get (copy/paste) the URL again. 
If you're on a laptop that you are using to access AC locally and remotely (at different times) then it will be two different entries. Perhaps you could use the one ISY Portal login for both and it might not get confused, but I've never actually tried that. You can add both and save that file then load it and both should appear if you need to load the finder file.
 

More than likely you don't yet have PG3 running. How old is your Polisy?
Please see the Polisy User Guide in the UD Wiki for further information of getting PG3 installed/running.
As @MrBill suggests if you're just using the IP address with no port (:3000) given then you're accessing the PG2 interface. 
If your Polisy is "older" or hasn't been updated you need to follow the steps in the Polisy User Guide to get get PG3 (if you're not version 13). You'll need to connect to the Polisy via SSH. Details are all in the wiki.
PG2 display when accessing the Polisy via basic IP address:

 
PG3 display when accessing the Polisy via ip_address:3000:

 
Once you have PG3 installed you should see this when you run the ISY Launcher:

 

Make sure you get the ISY Cookbook. It will have lots of programming information that should help. 
 
1)  programs are event based and “run” when the “IF” statement is true. So if you have a program that says to do something at 7pm and have it set for every day then it will “run” the “THEN” line at 7pm. 

2) yes, I think. But basically if you have a generic program to turn something off at a time it will turn off then   If that time is 1hr after the program turned it on then it will go off. Again, read the cookbook for programming education. There are also some good videos on YouTube to help you learn.
3) the else is used in the false of the IF.
basic (because I’m on a tablet rather than a computer)
if from sunset to sunrise
then turn light on
else turn light off
 
This would turn the light on at sunset and turn it off at sunset. Once you learn the programming skills this will be clear. 

Please start with simple timer programs then work up to more advanced and elaborate programs so you understand what you’re doing.  
 
Welcome to the forums and have fun learning ISY/Polisy. 
 
 

Not where it's coming from..at least not outside the ISY. If you see traffic in it then it is traffic within the ISY, but it won't tell you if it's being triggered by something outside the ISY (at least I don't think so...)
I just tested by turning a light on/off via HomeAssistant and directly in the admin console. They are identical events thrown. So, there's no way to tell where it came from, but that something was sending traffic to/through the ISY.
And you're 100% certain you don't have any programs in the ISY that could trigger such light status? Check the summary tab of the program area and see if any programs have run recently (or around the 9:00 time.). You can SORT the last run time by clicking on the column header. 
Only other thought would be to disconnect devices just before 9pm and see if it does it. Might take a couple of days if you disconnect one-by-one to figure out what's doing it. 

Thanks to a little help from @bpwwer the trick is the IP has to be formatted in an "odd" way that I wasn't expecting. I fixed in my PG2 node server setup and then added in PG3 and it worked right away. So, I think it should also work in PG3, but check and confirm if you don't mind.
Key = bridges
Value = ["#.#.#.#"]        (MUST have the square bracket AND the quotes)
In PG2 see below:

 
As soon as I set that and restarted the node server it told me to press the button on the hue. After doing that nodes filled in right away!
 

Welcome back to the forums. Good luck with what you want to attempt. Just to be sure...make sure you do have an ISY994 and not a very old ISY99i. 
When was the last time you attempted to access the ISY994? Were you able to get admin console to load?
If you can open admin console please go to "Help" -> "About" and post your screen shot of the firmware and user interface you are using. 
If you cannot (or have not) access admin console recently note:
ISY Launcher - a new process for accessing the ISY Admin Console; released in 2018 in this post: https://forum.universal-devices.com/topic/24381-isy-launcher/#comments
This method does not require a web browser to remain open as the old (now, very old) process used to. Since most browsers don't directly allow that java process to run.
Firmware - If you are on Firmware 4.x then you can use the auto update process to get up to 4.9. This is the last version in the 4.x branch and the auto update to this level does not require much involvement. Release notes about changes in 4.9 are found here: https://forum.universal-devices.com/topic/31907-release-49-isy994-last-release-on-4x-branch/
 
 
Update - If you're feeling more adventuresome and wanted to venture into the 5.x world then get ready for some work. It's quite a process and requires that you follow the steps very closely. Make sure you read all the update process steps before attempting so you know what to expect! Since you say you have "simple" programs that are mostly just timers you might not have much to adjust, but if you use scenes and "adjust scenes" in programs then you will have more to adjust. 
Current release for 5.x branch is 5.3.4 and can be found here - https://forum.universal-devices.com/topic/33287-534-update-for-isy994-july-30-2021/
 
 
Ultimately, it's up to you to determine if you're good with how it's running just to make your minor adjustments and let it keep rocking & rolling. Otherwise, you can update to the version you're most comfortable with. I might suggest just going to 4.9 if you're already at 4.x just for some slight bug fixes and modifications through the years. Since you don't have a current need for node servers and aren't running a new Polisy then 5.x isn't really necessary. 
 
Finally, for review and tips and other help please review the ISY Wiki - https://wiki.universal-devices.com/index.php?title=Main_Page
 
Let us know what firmware you're currently running and be sure you confirm you've got an ISY994
 

@Chris McKean It's possible that your password for the setup for the IoP is not correct and it's not able to make the connection to the IoP process. If you edit the IoP do you see the eye/show icon (seen in the link posted above). Review your password to IoP to confirm it's what you use when you open admin console for IoP. 
I'm not much help with reading logs, but review the main logs for PG3 and see if there are some errors trying to connect to IoP.
Perhaps @bpwwer can help with an idea of what to look for if Polyglot is not able to sign into the IoP to setup the nodes.
If nothing is being sent to the IoP then last attempt would be to remove the current IoP settings and set it up again. Being sure to add user/pass for the IoP specifcially. You'll get a warning that things will be removed. So if you've setup IoP make sure you make a backup so you can restore if you remove the IoP.
Currently there several different areas you need to enter passwords and each one might be different. 
 

The app specific password is not like the standard 2FA as you say needing to refresh if IP changes (or other factors change). I've had a spare Gmail account setup with the security settings since they were available (probably before 2016) so I've always used the more secure method. I've never had to change/update my Gmail settings. However, I do just because I think it's smart to change/update passwords (even system generated long (16 digit) passwords). But, if you didn't change it yourself then there's no need to change it. It just works. That is until Google changes their methods again.
It's possible that you have advanced security on already, but the old way still worked until the end of May. I simply picked the Elk post because I remember it recently. 
There's also an area in the Wiki that has always described the "optional" method for setting up Gmail. That's just the required method at this point. 
This can be found in the wiki- https://wiki.universal-devices.com/index.php?title=ISY994:Configure_Mail_Server_Settings#Configuring_gmail_Account
 
Yeah, I know Yahoo! changed their process a while back as well so I guess it would be only a matter of time before Outlook does the same thing. 

@landolfi admin console isn't intended to be left open 24/7. What's your reason for leaving it open for so long?
The main function of admin console is simply to setup the ISY function. Once setup things should just work. And therefore no other user intervention through AC would be required.
If you're looking for a different option then I would suggest getting UD Mobile and running on a mobile device. Still not expected to be kept "awake"/active 24/7, but seems to be much better for being left running in the background (at least on my iPhone) and opening and connecting on demand if/as needed. 
But again, the whole part of automation is not to require user intervention. There have been lots of reports (as I recall...several years ago) of issues similar to what you experience. It's a nature of the beast of Windows+Java. It's not meant to be constantly running. So what you are experiencing is "normal". Just close AC after each need and launch again when needed again. 

@Bumbershoot Same issue...I expect. 
 

@Bumbershoot My guess is you must have run a random update recently. 
Please see this topic for information that might help: