pmurphy3304 Posted July 16, 2016 Posted July 16, 2016 I am having a tough time getting the ISY V2 skill to link with my portal user profile. When I enable the skill in the app a login page appears but its an amazon login page. I have tried putting in my portal username and PW but it just comes back incorrect. When I put my amazon username and pw in it logs me in and says I am linked. When I got back into portal and try to go to connectivity, Amazon Echo it tells me I'm not linked, give the following error "The ISY skill is not linked to your portal user profile. Please go to your echo app, enable the ISY skill, and link the skill with this user profile. ". I must be doing something wrong, just not sure what it is. Your help is greatly appreciated. Quote
stusviews Posted July 16, 2016 Posted July 16, 2016 Configuration. Portals. Does that show a registered active services account? Quote
larryllix Posted July 16, 2016 Posted July 16, 2016 I had some trouble also. IIRC mine showed I was linked to a registered account but it was linked to the wrong email account. Details are fuzzy at this point, but I installed the opposite end's email address....ie. ISY instead of Amazon or vice versa. Quote
ghaynes27 Posted July 18, 2016 Posted July 18, 2016 I am having the hardest time with this too. My ISY portal shows registered and online. My profile in ISY portal shows my amazon account is linked. I go to alexa.amazon.com and enable the skill and I always get this message with a continue button Clicking continue always brings up this success message. I never sign into my ISY portal. I have tried deleting all cookies and history, unlinking amazon account from portal and every time I get this same success message without needing to sign into ISY portal. Now every time I go to ISY Portal and click Connectivity -> Amazon Echo I get this error message The weird thing is even though I get this error message Alexa still works with all my skills. She is able to turn on/off all my lights using all of the spokens I created. Quote
stusviews Posted July 18, 2016 Posted July 18, 2016 As long as you have any ISY skill, devices and scenes will continue to function. Quote
bmercier Posted July 24, 2016 Posted July 24, 2016 I am having the hardest time with this too. My ISY portal shows registered and online. My profile in ISY portal shows my amazon account is linked. I go to alexa.amazon.com and enable the skill and I always get this message with a continue button Clicking continue always brings up this success message. I never sign into my ISY portal. I have tried deleting all cookies and history, unlinking amazon account from portal and every time I get this same success message without needing to sign into ISY portal. Now every time I go to ISY Portal and click Connectivity -> Amazon Echo I get this error message The weird thing is even though I get this error message Alexa still works with all my skills. She is able to turn on/off all my lights using all of the spokens I created. You can ignore this warning. Echo can be used through the ISY custom skill (formerly ISY skill), and/or ISY smart home skill (formerly Connected home). Both skills require account linking to use them. Now, what you are using is the smart home skill. This warning just tells you that the ISY skill (ISY custom skill) is not linked. If you don't use it, you can just ignore the warning. I guess that we could just remove this warning. I believe less and less people use the ISY custom skill. Benoit. When you go to this page, Quote
TheFallenAngel Posted July 24, 2016 Posted July 24, 2016 You can ignore this warning. Echo can be used through the ISY custom skill (formerly ISY skill), and/or ISY smart home skill (formerly Connected home). Both skills require account linking to use them. Now, what you are using is the smart home skill. This warning just tells you that the ISY skill (ISY custom skill) is not linked. If you don't use it, you can just ignore the warning. I guess that we could just remove this warning. I believe less and less people use the ISY custom skill. Benoit. When you go to this page, Yes, please remove that warning, it is very confusing! Cheers, Alex Quote
bmercier Posted July 24, 2016 Posted July 24, 2016 The warning related to the ISY custom skill is now removed. The only warning left is for the smart home skill. Benoit. Quote
gweempose Posted July 26, 2016 Posted July 26, 2016 What is the difference between the ISY skill and the Smart Home skill? Quote
bmercier Posted July 26, 2016 Posted July 26, 2016 The "ISY smart home skill", is a smart home skill, which means that it fits the Alexa built-in home automation framework. It has more limited capabilities compared to a custom skill, but the speech recognition is much better. It allows to: Turn on, Turn off, Turn on to x%, brighten, dim, set temperature to, increase temperature, decrease temperature. Devices can be an ISY device (most of them, locks for example are not supported), a scene or a program The way to invoke a smart home skill: Alexa, turn on <device> The "ISY skill" is a custom skill, in Amazon's terminology. A custom skill can basically do anything as you have the freedom to define all the possible ways of asking for something, and the corresponding action. The ISY custom skill was developed prior to the smart home skill, and since the latest release of the smart home skill, there is less and less interesting use cases. Examples of things the ISY skill allows to do which you can't with the smart home skill: - Get the current temp of a thermostat - Get the current setpoint(s) of a thermostat - Change the mode of a thermostat (smart home skills allow to turn it off) - Lock/unlock The way to invoke this skill: Alexa, tell izzy to turn on <device> Benoit. Quote
gweempose Posted July 27, 2016 Posted July 27, 2016 Thanks for the clarification, Benoit! I guess I've been using the ISY smart home skill all this time and didn't realize that there was a newer version available. Is it still in beta, or is it recommended that everyone upgrade to it now? Quote
stusviews Posted July 27, 2016 Posted July 27, 2016 Beta or not, there's no choice. You either stay with what you have or update. There's no going back. Quote
bmercier Posted July 27, 2016 Posted July 27, 2016 Thanks for the clarification, Benoit! I guess I've been using the ISY smart home skill all this time and didn't realize that there was a newer version available. Is it still in beta, or is it recommended that everyone upgrade to it now? I recommend the upgrade. Everything that is working in V1 works equally well in V2, so there are no drawbacks at all. Thermostat support is a big plus, and it's working well too. There are some concerns discussed here on the forum related to the auto mode. But if you just use off/heat/cool, it works well. Benoit. Quote
Michel Kohanim Posted July 28, 2016 Posted July 28, 2016 In addition: Amazon will be deactivate V1 end point on 08/01/2016 (couple of days). With kind regards, Michel Quote
larryllix Posted July 28, 2016 Posted July 28, 2016 I recommend the upgrade. Everything that is working in V1 works equally well in V2, so there are no drawbacks at all. Thermostat support is a big plus, and it's working well too. There are some concerns discussed here on the forum related to the auto mode. But if you just use off/heat/cool, it works well. Benoit. Thanks!!! Switched over to v2 but I had to delete every old device/program/scene as the discovery duplicated everything. They were all listed as xxxxx(offline). I could not find any way to mass delete previous devices. Are the thermostat patches compatible with NodeLink devices? Quote
stusviews Posted July 28, 2016 Posted July 28, 2016 (edited) Too late now, but it's best to forget first and then rediscover devices. Forget all is at the very bottom Edited July 28, 2016 by stusviews Quote
larryllix Posted July 30, 2016 Posted July 30, 2016 Too late now, but it's best to forget first and then rediscover devices. Forget all is at the very bottom Thanks Stu! I would have never found that at the bottom of several hundred devices listed....and I didn't, even looking for it, thinking..."this is ridiculous". but... where there is a Stu will there is a way. Quote
G W Posted July 30, 2016 Posted July 30, 2016 That's why everyone says read the manual before operating. Read the entire page then make changes. Best regards, Gary Funk Quote
larryllix Posted July 30, 2016 Posted July 30, 2016 (edited) That's why everyone says read the manual before operating. Read the entire page then make changes. Best regards, Gary Funk OMG! Now I have to read the whole forum before posting? What manual? We don't expect luxuries in this ground breaking field. Edited July 30, 2016 by larryllix Quote
G W Posted July 30, 2016 Posted July 30, 2016 (edited) No one said forum. When you are on a web page that allows you to make changes, read the entire page. You are going to scare the new kids. Best regards, Gary Funk Edited July 30, 2016 by GaryFunk Quote
larryllix Posted July 30, 2016 Posted July 30, 2016 No one said forum. When you are on a web page that allows you to make changes, read the entire page. You are going to scare the new kids. Best regards, Gary Funk I said "forum", using it in an analogy to demonstrate the ridiculousness of the hindsight advice, by exagerating one of the aspects involved, to exemplify my point. The new kids should be scared, with pages that are thousands off lines long and the advice is to read it all. But they are not scared, as that is the way they are raised today. You just hack at it and research only when needed. Sometimes we need to get things accomplished and not dilly-dally with details along the way. I had a boss like that once. Instead of using an IC by the specification of the I/O he had to study the internal chip schematic and never got past the basic logic gates. That's is just the way it is these days of GigaBytes of information coming at us and no instruction manuals or directions, typically. Quote
G W Posted July 30, 2016 Posted July 30, 2016 I said "forum", using it in an analogy to demonstrate the ridiculousness of the hindsight advice, by exagerating one of the aspects involved, to exemplify my point. The new kids should be scared, with pages that are thousands off lines long and the advice is to read it all. But they are not scared, as that is the way they are raised today. You just hack at it and research only when needed. Sometimes we need to get things accomplished and not dilly-dally with details along the way. I had a boss like that once. Instead of using an IC by the specification of the I/O he had to study the internal chip schematic and never got past the basic logic gates. That's is just the way it is these days of GigaBytes of information coming at us and no instruction manuals or directions, typically. Or like the guy that deleted entries one-bt-one instead of clicking on a single link at the bottom of the page. Which he would have seen if I bothered to read through the page. Best regards, Gary Funk Quote
stusviews Posted July 30, 2016 Posted July 30, 2016 Thanks Stu! I would have never found that at the bottom of several hundred devices listed....and I didn't, even looking for it, thinking..."this is ridiculous". You probably have one account for everything in you home. That's why I have different accounts based on the location of my Echos (3) and Dots (3). I really don't need to control every device from every location, so I have four (free) portal accounts. One advantage is that when I ask Alexa to turn on the "light," only the light in the room I'm in turns on. Quote
larryllix Posted July 30, 2016 Posted July 30, 2016 You probably have one account for everything in you home. That's why I have different accounts based on the location of my Echos (3) and Dots (3). I really don't need to control every device from every location, so I have four (free) portal accounts. One advantage is that when I ask Alexa to turn on the "light," only the light in the room I'm in turns on. That sounds really cool and a real step toward voice control Mr. Chekov. The only two commands available should at least be located together, not one at each end of a potential 500-2000 line document / list. I wouldn't have had a duplicate list so long if the disabling of the skill had worked as stated:. "Tip: You can forget all devices by disabling the skill in the Skill section of the Alexa app." As you posted, it's a done deal now, and it wasn't that big of a deal, just annoying that the function was so hard to find and differently presented than the "Discover" function. I would have never looked there and wouldn't again in future but now I know, just in time for it to be changed for next time. Thanks! Quote
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