New Node Server Selections in ISY Portal

[giesen]

I get an error when I try to configure the ISY Portal Node Server.

 

I logged into the portal, and then selected Tools > Node Server > Configuration. I click on the "Configure connection" button, get prompted with a popup that says "This will create a new ISY Node server connection using your current ISY Portal credentials. Are you sure?", I click Yes. I then receive another popup with "HTML error 400" (see attached screenshot).

 

[Michel Kohanim]

Hi giesen,

 

I am so very sorry to hear. Please aend got UUID to support@universal-devices.com?

 

With kind regards,

Michel

[giesen]

Hi giesen,

 

I am so very sorry to hear. Please aend got UUID to support@universal-devices.com?

 

With kind regards,

Michel

 

Sent

[Michel Kohanim]

Hi giesen,

 

The issue is that your username for the portal is way too long. I already responded to your ticket.

 

With kind regards,

Michel

[giesen]

Michel,

 

Thanks for your help. I added a second username and it connected successfully. For those who may run into this in the future, the username (email address) is limited to 32 characters (FYI the one I was using was 35 characters - not exactly what I'd call way too long, but too long nevertheless).

 

Would it make sense to maybe have the portal enforce a 32 character limit since the ISY can't handle longer than that anyways?