giesen Posted May 18, 2017 Posted May 18, 2017 I get an error when I try to configure the ISY Portal Node Server. I logged into the portal, and then selected Tools > Node Server > Configuration. I click on the "Configure connection" button, get prompted with a popup that says "This will create a new ISY Node server connection using your current ISY Portal credentials. Are you sure?", I click Yes. I then receive another popup with "HTML error 400" (see attached screenshot).
Michel Kohanim Posted May 18, 2017 Posted May 18, 2017 Hi giesen, I am so very sorry to hear. Please aend got UUID to support@universal-devices.com? With kind regards, Michel
giesen Posted May 18, 2017 Posted May 18, 2017 Hi giesen, I am so very sorry to hear. Please aend got UUID to support@universal-devices.com? With kind regards, Michel Sent
Michel Kohanim Posted May 19, 2017 Posted May 19, 2017 Hi giesen, The issue is that your username for the portal is way too long. I already responded to your ticket. With kind regards, Michel
giesen Posted May 19, 2017 Posted May 19, 2017 Michel, Thanks for your help. I added a second username and it connected successfully. For those who may run into this in the future, the username (email address) is limited to 32 characters (FYI the one I was using was 35 characters - not exactly what I'd call way too long, but too long nevertheless). Would it make sense to maybe have the portal enforce a 32 character limit since the ISY can't handle longer than that anyways?
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