sl1509 Posted May 14, 2019 Share Posted May 14, 2019 This is what comes up on icy launcher Link to comment
sl1509 Posted May 14, 2019 Share Posted May 14, 2019 This is what I get when I launch isy Link to comment
sl1509 Posted May 14, 2019 Share Posted May 14, 2019 I just found a section in the portal which says, isy is not online. I reset isy, I made sure all the cables are plugged in, i get the same result. Any ideas? Thanks Steve Link to comment
atmarosi Posted May 14, 2019 Share Posted May 14, 2019 Can you ping it? Do you know what IP address it got from your network /DHCP?Sent from my iPhone using Tapatalk Link to comment
junkycosmos Posted May 14, 2019 Share Posted May 14, 2019 agreed on checking the ping ... might have to check your router / airport to see what IP address it was assigned. If you find the IP you can also try putting it into a browser directly too Link to comment
apostolakisl Posted May 15, 2019 Share Posted May 15, 2019 does isy have red led on? If isy not connected to the internet it will have a red led. log into your router and look to see if it's mac is there and then what ip and, as mentioned, enter that into your browser or isy launcher. edit: and make sure you plugged the rj45 into the right plug. One is for internet and the other is for the PLM. Link to comment
sl1509 Posted May 15, 2019 Share Posted May 15, 2019 I have only one blue light on. I checked the cables again, they are correct. I can not find my Mac address. I looked in router client list, and on my network for the mac. Look at screen shot. Note ip in network setting. 192.168.86.53 I tried that and it did not work. I typed that address in the isy launcher "add". Thanks for your help Steve Link to comment
bmarsh Posted May 15, 2019 Share Posted May 15, 2019 Why do I see. 192.168.0.16. In your router list for the ISY994-EMS. Try that in the ADD Link to comment
sl1509 Posted May 15, 2019 Share Posted May 15, 2019 I found what was wrong, I did not type http:// in front of the ip address. It's all working fine now. I had isy for almost 10 years before I moved to Florida, I had all the devices and isy in a box. A few months ago I tried to install it in my new house. Isy sat too long in a very humid spot, and no longer functioned. So i bought a new one, and I completely forgot how to setup a new one. I hope all my devices are good. Thanks for all your help. Steve Link to comment
climbchild Posted May 18, 2019 Share Posted May 18, 2019 I am unable to get the launcher to function. It creates a Start icon on the desktop but is stuck in a loop of recreating that same icon. I have cleared cache and even uninstalled/reinstalled Java completely. Thoughts? Link to comment
Michel Kohanim Posted May 19, 2019 Author Share Posted May 19, 2019 @climbchild, What operating system? With kind regards, Michel Link to comment
climbchild Posted May 19, 2019 Share Posted May 19, 2019 Windows 10. I am not sure how, but got the icon to install, but now the interface is extremely slow and gives this error? Not sure what happened but system has functioned flawlessly for over a year. All of the sudden, nothing works. Mobilinc won't connect either. I appreciate any help Link to comment
climbchild Posted May 19, 2019 Share Posted May 19, 2019 And just like that, seems to be working. I only wish I knew why.... Sorry for the bother Link to comment
asbril Posted June 13, 2019 Share Posted June 13, 2019 Earlier today the ISY Launcher when clicking on AC would not do anything. As I thought that I got a Java update yesterday, I cleared the Java memory as usual and then went to https://isy.universal-devices.com/start.jnlp to download the launcher again, but every time I get an error message that I can not access the website. I tried different browsers, de-activated anti-virus and firewall, but no luck. Anyone any idea ????? Link to comment
asbril Posted June 13, 2019 Share Posted June 13, 2019 2 hours ago, asbril said: Earlier today the ISY Launcher when clicking on AC would not do anything. As I thought that I got a Java update yesterday, I cleared the Java memory as usual and then went to https://isy.universal-devices.com/start.jnlp to download the launcher again, but every time I get an error message that I can not access the website. I tried different browsers, de-activated anti-virus and firewall, but no luck. Anyone any idea ????? Resolved Link to comment
ahwman Posted August 22, 2019 Share Posted August 22, 2019 Hello, When using the ISY launcher on MacOS, it creates a folder called “isy” in the user directory. Is it possible to either permanently delete or at least move this folder? Thanks! Link to comment
Michel Kohanim Posted August 23, 2019 Author Share Posted August 23, 2019 @ahwman, This is what Java is doing. So, I don't think so. With kind regards, Michel Link to comment
ahwman Posted August 23, 2019 Share Posted August 23, 2019 15 minutes ago, Michel Kohanim said: @ahwman, This is what Java is doing. So, I don't think so. With kind regards, Michel Thanks Michel. I have other java apps and the ISY Finder is the only one that puts a folder in my user directory, so I thought perhaps it was hard coded in the ISY app... Link to comment
icerabbit Posted August 25, 2019 Share Posted August 25, 2019 How does one get past the Java File Protection?? Been without insteon or isy maintenance since getting OS X Mojave Anything Java is blocked. The Java preference panel. The start.jnlp file Updated to Jave RE 8 221 Still same. Link to comment
Techman Posted August 25, 2019 Share Posted August 25, 2019 2 hours ago, icerabbit said: How does one get past the Java File Protection?? Been without insteon or isy maintenance since getting OS X Mojave Anything Java is blocked. The Java preference panel. The start.jnlp file Updated to Jave RE 8 221 Still same. Take a look at this link https://wiki.universal-devices.com/index.php?title=Main_Page#MAC_OSX Hopefully the answer is in there. Link to comment
icerabbit Posted August 27, 2019 Share Posted August 27, 2019 Thanks, Sadly nothing I could glean there, that helps me out. Completely stuck with " Java File Protection " in Mojave. Link to comment
JacktheRipper Posted October 11, 2019 Share Posted October 11, 2019 I download the finder from the link at the top of this thread, and it downloads fine, I see the UD logo appear when I execute the file, then nothing happens. Yes, yes, I've cleared the Java cache many times now, but the dialog box that allows me to select which ISY I want to open just never appears. Any hints about what I'm doing wrong? I'm running 5.0.15A. I can log into my local isy from http://192.168.1.xxx/admin.jpnl just fine, but I have remote isy's that I want to access. Link to comment
Michel Kohanim Posted October 11, 2019 Author Share Posted October 11, 2019 @JacktheRipper, Most probably association issue. Please take a look at: https://wiki.universal-devices.com/index.php?title=Main_Page#admin.jnlp_does_not_start_the_Admin_Console With kind regards, Michel Link to comment
JacktheRipper Posted October 14, 2019 Share Posted October 14, 2019 Michel...Thank you for the reply to this. I went to C:>Users>jackr>AppData>Local>Temp and found the following files: ud_tree.state (Yes, this one seemed to be misspelled) udi_frame.state udi_pgm.state udi_launcher.state I deleted them, went to the task manager and deleted the ISY Finder task, and then launched it again. Still no finder window visible, but a new file appeared in the Temp folder: udi_finder.state I deleted it, went to task manager and deleted the ISY Finder task yet again, and then launched it. This time the finder window showed up in the right place on my primary 4k monitor. While this process worked, and I thank you for that, I hope you realize this is not an acceptable situation. I wasted a lot of time fiddling with my monitor settings, downloading and installing the app again, clearing the cache, etc., all with no success. An ordinary user, just getting into UDI and the ISY, would have simply walked away at this point. To gain acceptance to a broader audience, UDI must address these types of issues, and make the process of installing and upgrading UDI software absolutely bulletproof. It is far from that at the moment. I'm trying to be helpful here with this feedback, although it might sound like I'm complaining. Please view it as constructive feedback. I know I'm working with pre-release software, and I was forced to do that to get a motion sensor II working properly. But even with pre-release software, instructions must be clear and complete, typical hardware and software configurations must be anticipated, and ultimately the process must work. When you get ready to go prime time with 5.0.16, I volunteer to be a tester for your documentation and process. Again, thanks for you help. Link to comment
Michel Kohanim Posted October 15, 2019 Author Share Posted October 15, 2019 @JacktheRipper, Thanks for the feedback and I do agree. Once we get rid of Java, all this will go away. With kind regards, Michel Link to comment
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