I have recently added three Leviton z-wave devices to my home. Two are on/off switches I am using for two of the bathroom fans and one is a dimmer for the great room.

When I first installed them I had no problem adding them to my ISY or controlling them from the interface. I did find that if the switches were turned on or off at the switch their state was not reported in the admin console or on my phone app. I searched and found that these switches send a "hail" after a status change but don't report the actual change. In that topic it was suggest to write a program that would query the device after the ISY received a hail. This works fine for the on/off switches.

However, the status of the dimmer is not changed unless I do a manual query. Looking at the program written to query this device shows that the program has not been run. The dimmer doesn't seem to be sending out a hail when it is manually turned on or off.

Is there something I am missing? Should I look at the z-wave options for that device?

One thing that I'm not sure means anything is in the admin console the dimmer is displayed with blue text and all the others, including the on/off switches are displayed with red text.

For reference: my ISY is running firmware version v.5.3.4 and z-wave version 6.82.01

 

K-Bert

Hi @K-bert, I'm on Polisy and have a Leviton Plugin Dimmer and I just tested by turning it on.  Status is not updating as well.

This is what I see in the Event Viewer.  The module is sending information to Polisy but status doesn't change.

The odd thing is it was updating properly at one point but that was several updates ago.

 

I am glad that I am not the only one with this issue. When I get a chance when I get home I will have a look at the event viewer and see if the ISY is receiving any hails.

 

K-Bert

Alright, well it took a lot longer to get to this than I thought it would. Life got a little busy.

Anyway, I have it working now. I was watching the even viewer while physically turning the switch on and off. There was no indication in the viewer that anything was happening. Turning this switch on and off using the mobile app or the admin console still worked and the switch would report back when it was done being turned on, off, brightened, and dimmed. I tried playing with the z-wave options to get it to report when it had been turned on or off. Nothing seemed to work.

So I removed it from the network (in admin console select remove device and then press and hold on for seven seconds on the switch until the light flashes yellow, release and tap on again). I then did a factory reset of the switch by holding on for fourteen seconds and releasing it after the light flashes yellow and red. I then added it back to the ISY, which is pretty much the same as removing it.

I opened the event viewer and turned the switch on and off a few times and I was receiving the hail (looks like the picture you posted above). I had to delete and rewrite a program that is simply "If device is switched hail, then query device".

It is now working as I would like it.

Thank you!

K-Bert

1 hour ago, K-bert said:

I had to delete and rewrite a program that is simply "If device is switched hail, then query device".

@K-bert thanks that for information, working for me too.

@Michel Kohanim I wonder can this be built into Polisy code?  I hope I don't have to write a Hail Query for every Z-Wave device. (maybe it's on the list ?)

Edited February 15, 20223 yr by mmb

I have four z-wave devices in my network, three of them are Levitons. So far as I can tell the devices only sending a hail when their status has changed is a Leviton specific thing. I found the program I described on this forum after searching "Leviton device status not updating".

 

K-Bert

Leviton is the only one I'm aware of still using hail. 

Thanks, I gather it's a legacy thing as I found this regarding Hail

THIS COMMAND CLASS HAS BEEN OBSOLETED
New implementations MUST report local state updates via the Lifeline Association Group or use
dedicated Command Classes for application specific purposes.

My GE switch doesn't use Hail and Status is updated properly.

Edited February 17, 20223 yr by mmb

I think I have also figured out why this device is listed in blue text in the admin console instead of red: I can not be used as a controller in a scene, only a responder.

K-Bert