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PG3 CAO Wireless Tag URL Calling errors

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Posted

Today I started receiving these errors from the PG3 CAO Wireless Tags URL calling:

URL: Kitchen Freezer

Probable I/O race condition detected while copying memory. The I/O package is not thread safe by default. In multithreaded applications, a stream must be accessed in a thread-safe way, such as a thread-safe wrapper returned by TextReader's or TextWriter's Synchronized methods. This also applies to classes like StreamWriter and StreamReader., URL attempted to call: http://192.168.86.88:10916/update?tmgr_mac=6B24C795B80E&name={0}&tagid={1}&temp={2}&hum={3}&lux={4}&ts={5}&batv={6}&signaldBm={7}&txpwr={8}

I've submitted a support ticket and a forum post as well: https://groups.google.com/g/wireless-sensor-tags/c/oKybvgbx0j0

Is anyone else seeing these as well?

I'm seeing the same thing.

Getting same errors...so far rebooting tag manager has not helped.

And if recent history proves anything you won't hear anything from the company for support for several days. I had a support ticket go unanswered for about 4-5 days a few months ago, then 8-10 days on replies.

 

Same for me, same message: the green radio light on the hub has stopped pulsating. I had the same problem about a year ago and CAO never replied - so the request for feedback is still open.

Edited by Nick123

Same errors here and the tag updates are iffy. 

Same here.   Tag updates also late.  Interestingly if I can update them manually without issue.

 

Edited by tmorse305

It's sort-of come back... at least the radio light is on and all my devices have updated, but the iOS widget is still not updating and I'm still getting some more "thread-safe wrapper" messages (whatever they are).

@JimboAutomates the Google group got a reply that it should be fixed. I haven’t gotten home yet to plug the tag manager back in to tell.

 

Hope others are working now. 

  • Author

Yes, I've stopped receiving the errors so seems to be all good.

 

Anybody else check to see if this impacted battery life? I just changed batteries in a few tags and they're suddenly at 75%. Normally it's months before they read 75%. So I wonder if the issues were trying to connect to the tags non-stop and caused battery drain faster. Wished I could have gotten my wife to unplug the tag manager faster. 

 

  • Author
Anybody else check to see if this impacted battery life? I just changed batteries in a few tags and they're suddenly at 75%. Normally it's months before they read 75%. So I wonder if the issues were trying to connect to the tags non-stop and caused battery drain faster. Wished I could have gotten my wife to unplug the tag manager faster. 
 
All my batteries look fine. Must be a bad batch of batteries?

Sent from my Pixel 6 Pro using Tapatalk

1 hour ago, JimboAutomates said:

Must be a bad batch of batteries?

Doubtful, but could be one or two out of the 6 pack. Some changed about 3 months ago from same batch are 80%+ with all setup the same and not in cold areas. 
 

2 that are reporting 75% were changed about 2 weeks ago. And were ones that kept getting bad URL call emails about.  

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