PG3 CAO Wireless Tag URL Calling errors

[Jimbo.Automates]

Today I started receiving these errors from the PG3 CAO Wireless Tags URL calling:

URL: Kitchen Freezer

Probable I/O race condition detected while copying memory. The I/O package is not thread safe by default. In multithreaded applications, a stream must be accessed in a thread-safe way, such as a thread-safe wrapper returned by TextReader's or TextWriter's Synchronized methods. This also applies to classes like StreamWriter and StreamReader., URL attempted to call: http://192.168.86.88:10916/update?tmgr_mac=6B24C795B80E&name={0}&tagid={1}&temp={2}&hum={3}&lux={4}&ts={5}&batv={6}&signaldBm={7}&txpwr={8}

I've submitted a support ticket and a forum post as well: https://groups.google.com/g/wireless-sensor-tags/c/oKybvgbx0j0

Is anyone else seeing these as well?

[dbuss]

I'm seeing the same thing.

[Geddy]

Getting same errors...so far rebooting tag manager has not helped.

And if recent history proves anything you won't hear anything from the company for support for several days. I had a support ticket go unanswered for about 4-5 days a few months ago, then 8-10 days on replies.

 

[Nick123]

Same for me, same message: the green radio light on the hub has stopped pulsating. I had the same problem about a year ago and CAO never replied - so the request for feedback is still open.

Edited August 3, 2022 by Nick123

[garybixler]

Same errors here and the tag updates are iffy. 

[tmorse305]

Same here.   Tag updates also late.  Interestingly if I can update them manually without issue.

 

Edited August 3, 2022 by tmorse305

[Nick123]

It's sort-of come back... at least the radio light is on and all my devices have updated, but the iOS widget is still not updating and I'm still getting some more "thread-safe wrapper" messages (whatever they are).

[Jimbo.Automates]

Yes, seems to be all fixed now

[Geddy]

@JimboAutomates the Google group got a reply that it should be fixed. I haven’t gotten home yet to plug the tag manager back in to tell.

 

Hope others are working now. 

[Jimbo.Automates]

Yes, I've stopped receiving the errors so seems to be all good.

 

[Geddy]

Anybody else check to see if this impacted battery life? I just changed batteries in a few tags and they're suddenly at 75%. Normally it's months before they read 75%. So I wonder if the issues were trying to connect to the tags non-stop and caused battery drain faster. Wished I could have gotten my wife to unplug the tag manager faster. 

 

[Jimbo.Automates]

Anybody else check to see if this impacted battery life? I just changed batteries in a few tags and they're suddenly at 75%. Normally it's months before they read 75%. So I wonder if the issues were trying to connect to the tags non-stop and caused battery drain faster. Wished I could have gotten my wife to unplug the tag manager faster. 
 

All my batteries look fine. Must be a bad batch of batteries?

Sent from my Pixel 6 Pro using Tapatalk

[Geddy]

1 hour ago, JimboAutomates said:

Must be a bad batch of batteries?

Doubtful, but could be one or two out of the 6 pack. Some changed about 3 months ago from same batch are 80%+ with all setup the same and not in cold areas. 
 

2 that are reporting 75% were changed about 2 weeks ago. And were ones that kept getting bad URL call emails about.