fustesj99 Posted October 12, 2022 Posted October 12, 2022 I own two ISY994i using them with Insteon devices and Z-Wave with no issues at all. I recently bought a ISY994-Lutron-OADR upgraded to ZW+, /IR, PRO, Elk M1G. When I log into it, I see everything but the Link Management option for INSTEON devices. Verifying the ABOUT page on this one and comparing this page with my other two ISY's, I notice that the product ID in this one is identified as ISY994 only and the other two are identified as ISY994i. Any idea one versus the other? Is that the reason I don't see the Link Management Menu Option to add Insteon devices? Is that the reason I don't have the option to add and discover Insteon devices?
lilyoyo1 Posted October 12, 2022 Posted October 12, 2022 (edited) 40 minutes ago, fustesj99 said: I own two ISY994i using them with Insteon devices and Z-Wave with no issues at all. I recently bought a ISY994-Lutron-OADR upgraded to ZW+, /IR, PRO, Elk M1G. When I log into it, I see everything but the Link Management option for INSTEON devices. Verifying the ABOUT page on this one and comparing this page with my other two ISY's, I notice that the product ID in this one is identified as ISY994 only and the other two are identified as ISY994i. Any idea one versus the other? Is that the reason I don't see the Link Management Menu Option to add Insteon devices? Is that the reason I don't have the option to add and discover Insteon devices? No difference except the firmware. 1 just has additional modules Edited October 12, 2022 by lilyoyo1
fustesj99 Posted October 12, 2022 Author Posted October 12, 2022 Thanks. Now how do you explain why I'm not seeing the Link Management menu for Insteon devices? Could it be the firmware actually installed? This is the first ISY994i or 994 that I see without that option. What could be the issue? Upgrade to a newer firmware version?
tazman Posted October 12, 2022 Posted October 12, 2022 1 minute ago, fustesj99 said: Thanks. Now how do you explain why I'm not seeing the Link Management menu for Insteon devices? Could it be the firmware actually installed? This is the first ISY994i or 994 that I see without that option. What could be the issue? Upgrade to a newer firmware version? You just need to install the firmware on your 994 that supports Insteon. If your 994 has the 300 series Z-Wave board then you should not update past the 5.0.16C version of firmware.
fustesj99 Posted October 12, 2022 Author Posted October 12, 2022 Thanks Tazman. I was reading the 5.0.16C discussion by Chris Jahn, which explain what you just confirmed. I think will probably end up upgrading to the latest available and remove the 300 series Z-Wave board. Still looking for a new Z-Wave board....😒
Solution Michel Kohanim Posted October 12, 2022 Solution Posted October 12, 2022 @fustesj99, The Lutron is OEM for Lutron and it's only for OpenADR. You cannot change the firmware due to licensing. Please return it ASAP. With kind regards, Michel 1 1
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