When I select the Activate or the Purchase option they don't seem to work.  And if I use the app I get an error stating it could not get the required parameters when I select the SPANIO option under the store and the app crashes.

1 hour ago, btreinders said:

When I select the Activate or the Purchase option they don't seem to work

I would suggest just trying on the web interface for the time being. Make sure that you're logged into the portal. Sometimes you might need to reestablish the portal account. 

On the web for PG3x click on System -> Switch Portal Profile

Then login to the portal again. 

Somebody else posted they couldn't log into the portal an hour or so ago. Perhaps there was a short outage. Seems to be available currently though. I haven't attempted to activate or buy any plugins so not sure if there are underlying issues. 

@Geddy I did the switch profile based on your suggestion and it still does not work.  I'll try again tomorrow and see if there is an issue right now.

@btreinders I would suggest opening a support ticket today and seeing if there's an issue or just getting further troubleshooting steps.

Please post back what helps resolve this in case others face similar issue.

https://www.universal-devices.com/my-tickets

4 hours ago, Geddy said:

@btreinders I would suggest opening a support ticket today and seeing if there's an issue or just getting further troubleshooting steps.

Please post back what helps resolve this in case others face similar issue.

https://www.universal-devices.com/my-tickets

Opened a ticket and they said the SPANIO requires the new OS 14 so they were premature in advertising it.