Program Spokens not appearing, no CSV Upload? (After DB fail

[johnstonf]

This has been a terrible experience, after your database failure!... I can't t even begin to explain all the work I've had to do, completely going back and basically starting over.

To save a bit of work, I first downloaded spokens csv.

How the heck does one UPLOAD that!?  (I decided to go the manual route, to save having to post here... but ended up here after all...

And after hours of manual config, step-by-step testing, I'm 90% but now when I go into Program Spokens, they appear BLANK on page, but they ARE in new downloaded CSV i did, and working, but can't see to modify, etc.

I've tried different browsers, different machines, etc

 

 

 

 

 

 

 

 

 

[bmercier]

3 hours ago, johnstonf said:

This has been a terrible experience, after your database failure!... I can't t even begin to explain all the work I've had to do, completely going back and basically starting over.

To save a bit of work, I first downloaded spokens csv.

How the heck does one UPLOAD that!?  (I decided to go the manual route, to save having to post here... but ended up here after all...

And after hours of manual config, step-by-step testing, I'm 90% but now when I go into Program Spokens, they appear BLANK on page, but they ARE in new downloaded CSV i did, and working, but can't see to modify, etc.

I've tried different browsers, different machines, etc

 

 

 

 

 

 

 

 

 

Hi,

First of all, I would not call it a "database failure". The database itself was never corrupted or had loss of any data, which a "database failure" would imply.

I'm not sure of all that you did, but all that was needed is to relink.

To answer your question, no there is no upload function. The download of the spoken exists to keep a reference, or to create documentation on the spokens. It is not meant to be a backup process. I'm not sure if you deleted them or not, but you should not.

Now regarding your program spoken - Are you saying that when you edit existing spokens that are programs, the Spoken and Alternate Spokens fields are empty? I'm not sure why that would be. I looked up your account, and edited the same one as in your screenshot "Siren-1second (0065)", and I do see the spokens. I see it for all of your programs.

I'm thinking that you might have a browser extension that fills these fields, actually clearing them with an empty string.

 

[johnstonf]

THANKS for your feedback...

Sorry, but i can now relink in my sleep... Nope, not that!  I had it working... For 5 days after i reported it working...  Then woke up to that bloody 'UD NOT AVAILABLE'... Yes, i then relinked, unlinked, blah blah...

Then had to put a bigger hammer.

I was just being nice blaming the database... ;-))

If it was a blocker... why only the Programs, not the Devices?  And at one point it WAS showing the Spokens.  

/f

 

 

 

 

 

[johnstonf]

So, everything working great for five days and I wake up in the morning... BAM!!!

• Sorry, I couldn't reach universal devices
• Sorry, it looks like universal devices is unavailable right now

@bmercier

UNBELIEVABLE... WHAT IS GOING ON???

 

So, as per usual: -Reconnect account, nope

-Unlink,Relink, nope

-Reboot, nope

 

At ISY portal:

So, here i am 5 days later, all working, then woke up to 
AGAIN... UNBELIEVABLE!!!
Went thru all the steps...
-Reconnect Account, nope...
-Unlink,Re-Link, nope

At ISY portal:

ISY IS NOT ONLINE (see attached)

 

So, in AdminConsole...

-Config> Portals... Revoked...

...now can't see option to Register

(see 2nd attached)

 

-??? Why could Google no longer get to Portal...!!???

(It's still like theres some phantom old Portal its trying to connect to after X days) -My local ISY still works ok

 

H E L P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[DennisC]

Your ISY is showing up as not registered. Have you followed the steps in the wiki to register it and then approve it in the admin console?

If not, search the wiki for registering ISY on the portal and follow the instructions.

[johnstonf]

I ended up having to delete my ISY in the Portal... AGAIN!
It then gave a request to approve it in Admin Console (in Portal tab).
I have added one device and one spoken.
Of course, just like before, it now works, BUT WHY OK FOR ~5 DAYS?
Can UDI import my CSV?  This took me a long time, i'm tired of doing this over and over.

 

 

[johnstonf]

Is it a huge project to create a CSV import?
@bmercier 

Or could you import for me?  (I hate to ask, but maybe it's easy for you to do?)

 

Edited Friday at 12:58 AM by johnstonf

[bmercier]

14 hours ago, johnstonf said:

Is it a huge project to create a CSV import?
@bmercier 

Or could you import for me?  (I hate to ask, but maybe it's easy for you to do?)

 

Not possible. The export does not have everything needed to rebuild the internal representation of the spoken. It's meant as a human-readable list of spoken for documentation purposes.

On 1/23/2025 at 12:30 AM, johnstonf said:

I ended up having to delete my ISY in the Portal... AGAIN!
It then gave a request to approve it in Admin Console (in Portal tab).
I have added one device and one spoken.
Of course, just like before, it now works, BUT WHY OK FOR ~5 DAYS?
Can UDI import my CSV?  This took me a long time, i'm tired of doing this over and over.

 

 

I'm not sure why you deleted your ISY portal. That deletes all of your spoken configuration. There is never a need to do that.

If have no clue why it stopped working for you after 5 days.

If it happens again, open a ticket and I can investigate the logs.

[johnstonf]

Well it is definitely a huge help... But it sure would be nice to be able to import it!

[johnstonf]

18 minutes ago, bmercier said:

Not possible. The export does not have everything needed to rebuild the internal representation of the spoken. It's meant as a human-readable list of spoken for documentation purposes.

I'm not sure why you deleted your ISY portal. That deletes all of your spoken configuration. There is never a need to do that.

If have no clue why it stopped working for you after 5 days.

If it happens again, open a ticket and I can investigate the logs.

Well, I ended up revoking on my end, and then the only way I could do anything beyond that was to delete the ISY on the Portal, which did allow me to start up!