When I click on this sequence "Configuration" -> "Portals" to show Portal Integration, I get the error message shown in the screenshot.

Everything works perfectly with my system including Alexa and Elk integration and time module.

I am on same network as my EISY. I think some information showed here once upon a time. I don't think I used this screen for important information but I'd like to find out how to have everything working correctly with the app.

Have you updated eisy and UD Mobile this week?

There was an issue with UD Mobile that I think has been recently corrected. Not sure if it was the UDX for eisy that was updated this week, or a recent UD Mobile app update, but it has been fixed for me.

Edited yesterday at 02:40 AM1 day by DennisC
Spelling

Yes. I updated everything within the last week or so. Running IOX / UI version 6.03 and PG3 version 3.4.5

My PG3 error log does have many errors like these from today but I have no idea why:

Sat 2025/12/06 09:58:01 AM System -170001 <s:Envelope><s:Body><u:GetSystemStatus xmlns:u="urn:udi-com:service:X_IoX_Service:1"></u:GetSystemStatus></s:Body></s:Envelope>

Sat 2025/12/06 09:58:04 AM System -170001 <s:Envelope><s:Body><u:GetDisclaimerStatus xmlns:u="urn:udi-com:service:X_IoX_Service:1"></u:GetDisclaimerStatus></s:Body></s:Envelope>

Sat 2025/12/06 09:59:04 AM System -170001 <s:Envelope><s:Body><u:SetDebugLevel xmlns:u="urn:udi-com:service:X_IoX_Service:1"><option>0</option></u:SetDebugLevel></s:Body></s:Envelope>

Check that you are running udx (v4.2.0).

You can check by running https://eisy.local:8443/WEB/sysconfig.txt

Make sure you are running the latest version of UD Mobile.