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TEXT Notification Fails with “Mail server failure.”

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Setup:

Eisy

Cell: Mint Mobile (T-Mobile)

Gmail Account

Help Needed; I’m unable to send TEXT notification via eisy,

What I’ve confirmed:

Eisy email notifications work ######@gmail.com, “when SMTP Settings is Use Default”

Manual email sent from a PC to ##########@tmomail.net works.

What I’ve tried;

SMTP configuration Use Default

SMTP manual configuration tested (Gmail):

Server: smtp.gmail.com

Port: 587 (also tested 465)

Security: TLS checked and unchecked

Username: full Gmail address

Password: Gmail App Password

From address set

TEST Button Result is always an immediate “Mail server failure.

Questions:

Is there anything I’m missing? Has anyone been able to get TEXT notifications to work with a Mint Mobile phone?

Any help would be greatly appreciated

 

Solved by RRalston

Go to solution
  • Solution

@toddlock Something does seem right from what you have submitted.

You indicated: "Manual email sent from a PC to ##########@tmomail.net works." Doesn't that mean you successfully sent an email which was delivered as a text to your T-Mobile phone?

For you to experience "TEST Button Result is always an immediate “Mail server failure." potentially indicates your router/firewall may be blocking those ports. "Mail Server failure" is different from the carrier blocking the action. I don't think you would get any response like that if you were able to successfully connect to the mail server.

I have xfinity mobile, which is verizon underneath and I send texts to my phone all the time using "<cell.phone.number>@vtext.com

But I also found this in the Wiki related to gmail

Configuring gmail Account

https://wiki.universal-devices.com/ISY994:Configure_Mail_Server_Settings#SMTP_Errors:~:text=Configuring%20gmail%20Account,-%28NOTE

Hope this may help you.

Rob

  • Author

@RRalston You are correct: if I send from my PC email account to ##########@tmomail.net, it goes to my cell phone. I'll check my router firewall settings and see if I can open a port to make this work. Also, thanks for the mail config info, this is helpful. Todd

An alternative is to use the Notification plugin. You could use the built-in notification in UD Mobile for a limited number of notifications, or move over to the full Notification plugin and Pushover.

Been doing this for a number of years now and have never had a failure.

  • Author

@RRalston I was able to get it to work, I created and used the Gmail configuration App password in the Wiki link. Thanks for the help!!!

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