How do I get a UDM favorite to update its state variable in real time. Currently it seems to update primarily when I open the favorite dashboard.

It appears that the first time I open UDM the state variables are correct, Later when I close and then open UDM the variables are still at the original settings when I first opened UDM

Edited Sunday at 07:02 PM5 days by Techman

4 hours ago, Techman said:

How do I get a UDM favorite to update its state variable in real time. Currently it seems to update primarily when I open the favorite dashboard.

This is from memory so you may need to do some looking around. I believe if you go to Settings-Controllers and scroll down after selecting your controller (if you have more than one), you should see Programs and Variables. I believe I recall there being a setting there.

I had looked at that setting a few days ago and it was enabled. I'm thinking it may be a bug in UDM

13 hours ago, DennisC said:

This is from memory so you may need to do some looking around. I believe if you go to Settings-Controllers and scroll down after selecting your controller (if you have more than one), you should see Programs and Variables. I believe I recall there being a setting there.

Yes, this.

Nothing has changed in years so please check again. If issue persists is this Android or iOS?

@Javi

I checked again and UDM variables option is checked in UDM. It's on an Android

Could it be something in an Android recent system update that's interfering with the UDM updates. Other than the state variables not updating UDM is working fine.

The state variables show correctly when I first open UDM. When I close and then open UDM later in the day the variables have not updated. If I open the device dashboard in UDM the variables will update.

Edited Sunday at 07:07 PM5 days by Techman

Maybe try restarting both phone and your UD device. Not sure if it would help, but I would also synchronize UD Mobile.

18 hours ago, Techman said:

@Javi

I checked again and UDM variables option is checked in UDM. It's on an Android

Could it be something in an Android recent system update that's interfering with the UDM updates. Other than the state variables not updating UDM is working fine.

The state variables show correctly when I first open UDM. When I close and then open UDM later in the day the variables have not updated. If I open the device dashboard in UDM the variables will update.

I tested and cannot replicate. With setting off, no status at startup, with setting on status is shown at startup.

Before any other debugging options, I recommend restarting both the phone and eisy. We have no other reports of this being an issue, so not sure of any possible causes.

I had previously rebooted both. I'll keep an eye on it for the next few days. Thanks

@Javi

It appears that the the State variable value in the UDM node tree is always correct. The State variable value in the device dashboard seems to only update when I click on it which in turn updates the Favorite.

I've tried uninstalling / reinstalling UDM, it didn't resolve the problem

Please show the favorite edit page, we cannot replicate.

Here's a partial view of the favorite page

The Edit page for the variable

@Javi

Here's the program and the variable setup. I enclosed admin console as it's eaiser to read

We need to UDM Favorite Editor that has the issue

@Javi

This is the favorite for Office temperature. I'm displaying the variable not the node, could that be the issue?

Edited Monday at 10:16 PM3 days by Techman

Everything looks good,

Do both of these return without errors?
/rest/vars/get/1
/rest/vars/get/2

Thinking about this again, do you have customizations for this variable. It could be overwriting value

4 hours ago, Javi said:

Thinking about this again, do you have customizations for this variable. It could be overwriting value

The state value is the value of the temperature sensor.

I set the initialize value to the current value so that upon a reboot I have data rather than a null

5 hours ago, Javi said:

Everything looks good,

Do both of these return without errors?
/rest/vars/get/1
/rest/vars/get/2

No errors with the rest commands

22 minutes ago, Techman said:

The state value is the value of the temperature sensor.

I set the initialize value to the current value so that upon a reboot I have data rather than a null

UD Mobile customizations. If the value is shown without opening the variables dashboard in the variable list in UD Mobile. Then something is blocking showing the value.

11 minutes ago, Javi said:

UD Mobile customizations. If the value is shown without opening the variables dashboard in the variable list in UD Mobile. Then something is blocking showing the value.

Not sure where to go from here as far as troubleshooting

Setup another favorite with another variable does the issue persist?

@Javi

I just got an Android message that UDM was problematic and that it was putting the app into deep sleep mode. I took it out of deep sleep and now the Favorite state values appear to be updating in real time.

I'm thinking that maybe one of the favorites got corrupted and that it's affecting the favorite page from updating.

Rather than taking anymore of your time I'll watch it for a few days to see it's updating correctly.

@Javi

Here's the message from Android, not sure what caused it. UDM never crashed or showed signs of a problem.

Usually related to Android Killing the UDM service before UDM had time to close itself.