ISYhbsh01 Posted November 25, 2012 Share Posted November 25, 2012 Hi Michel, How does the current special upgrade price of $109 work? Do we have to send back the old ISY-99 or we get to keep both? Thank you Link to comment
Michel Kohanim Posted November 26, 2012 Share Posted November 26, 2012 Hello hbsh01, You get to keep both as long as you actually "keep" the 99 and not sell it or give it as a gift to some one else. With kind regards, Michel Link to comment
ISYhbsh01 Posted November 26, 2012 Author Share Posted November 26, 2012 Great! Thanks. I am considering to upgrade & maybe use the old one for my office. I am not giving away any ISY's so fast... If I decide to get another one and I want to use the 994 in my home & move the 99 to my office, how would it work with the networking module that I currently have on my ISY-99? Thanks again. Sent from my SPH-D710 using Tapatalk 2 Link to comment
Michel Kohanim Posted November 26, 2012 Share Posted November 26, 2012 Hello hbsh01, You have two choices: 1. Keep the modules with your 99i and purchase anew for 994 2. Once you have the 994, send an email to sales@universal-devices.com: Subject: Transfer Modules Body: The UUID for your 99i The UUID for your 994i Option 2 basically moves the modules from 99i to 994i. With kind regards, Michel Link to comment
ISYhbsh01 Posted November 27, 2012 Author Share Posted November 27, 2012 Ok thanks. Sent from my SPH-D710 using Tapatalk 2 Link to comment
ISYhbsh01 Posted December 25, 2012 Author Share Posted December 25, 2012 Hi, Can also the "Pro" part from my 99 be transferred to the 994? Sent from my SPH-D710 using Tapatalk 2 Link to comment
midrar Posted December 25, 2012 Share Posted December 25, 2012 How long will this special promotion be available for? Link to comment
LeeG Posted December 25, 2012 Share Posted December 25, 2012 From November 20 through December 31, 2012, according the the UD web site Link to comment
ISYhbsh01 Posted December 26, 2012 Author Share Posted December 26, 2012 Hi Michel, Can also the "Pro" part from my 99 be transferred to the 994? Link to comment
jch Posted December 26, 2012 Share Posted December 26, 2012 I received an upgrade from an ISY-99i IR to an ISY-994iZ Pro/IR for Xmas! I had lots of trouble getting the ISY-994iZ to the latest firmware. I ended up having to flash 3.3.7 for the 994i and then flash 3.3.7 for the 994iZ. Is this an expected behavior? I'm waiting for my modules to transfer before I backup my 99i and restore it to my 994iZ. Thanks. Jeff Link to comment
Michel Kohanim Posted December 26, 2012 Share Posted December 26, 2012 Hi Jeff, Not at all. Can you tell me what type of errors you had upgrading? With kind regards, Michel Link to comment
ISYhbsh01 Posted December 26, 2012 Author Share Posted December 26, 2012 Hi Michel, Can also the "Pro" part from my 99 be transferred to the 994? Link to comment
Michel Kohanim Posted December 26, 2012 Share Posted December 26, 2012 Hi hbsh01, Yes, as long as you already have a PRO (need invoice) OR you have purchased the PRO module. With kind regards, Michel Link to comment
jch Posted December 27, 2012 Share Posted December 27, 2012 Michael, On Linux, trying to install the 994iZ firmware would cause the admin console to hang. This happened with both the version loaded from the ISY and from a version loaded from your web site. On the Mac (Java 7 update 9) when I tried to install the 994iZ firmware, it claimed it was not compatible with the device. The 994i firmware install went smoothly, as did the switch over to 994iZ firmware once I installed the 994i version of 3.3.7. The problem with Linux seems to be something unique to Linux as I am unable to restore the 99i back up to the 994i via Linux, it also hangs. It did not do this when I updated the 99i from 3.3.6 to 3.3.7. I'm not sure if I have updated Java (currently at 7 update 10) since then. I am able to do the restore on a Windows VM running on the LInux machine. I just installed Java 7 Update 10. My modules have been transferred and I am not running on the 994iZ / IR Pro! Thanks Jeff Link to comment
Michel Kohanim Posted December 27, 2012 Share Posted December 27, 2012 Hi Jeff, You are using an old UI and thus all the issues including the fact that you received errors while trying to install Z firmware. The firmware for 994 and its Z/ZS variants are interchangeable. The only difference is that in the Z/ZS variances, ISY will not go to Safe Mode if no PLM is attached. With kind regards, Michel Link to comment
jch Posted December 27, 2012 Share Posted December 27, 2012 Michel, I thought I did try it with both the old and new UI on Linux, but I can't rule out PEBCAK. I don't remember which I used on the Mac at this point. What's the rule for upgrading a device, use it's UI version, or always use the latest? I know about clearing out the cache when changing versions. The firmware release instructions seem to indicate that I should use the UI version that matches the firmware version I'm upgrading. Thanks. Jeff Link to comment
Michel Kohanim Posted December 27, 2012 Share Posted December 27, 2012 Hi Jeff, The best rule is to use the version that's running on ISY ... the only exception (this time only) was that we decided to make 994i and its Z variation firmware compatible and thus all the issues. With kind regards, Michel Link to comment
jch Posted December 27, 2012 Share Posted December 27, 2012 Thanks for explaining that. All is well now. Except that I need to install the Insteon whole house repeater and I have lots of other devices to install and programs to write to do more cool stuff.. And someday buy a Brultech monitor... Happy Holidays. Link to comment
Michel Kohanim Posted December 28, 2012 Share Posted December 28, 2012 Hi Jeff, Thank you and Happy New Year/Holidays to you as well. With kind regards, Michel Link to comment
ISYhbsh01 Posted December 28, 2012 Author Share Posted December 28, 2012 Except that I need to install the Insteon whole house repeater What is an "Insteon whole house repeater"? Do you mean the hardwired phase coupler, or is it some device that I have never heard about yet? Sent from my SPH-D710 using Tapatalk 2 Link to comment
jch Posted December 28, 2012 Share Posted December 28, 2012 Except that I need to install the Insteon whole house repeater What is an "Insteon whole house repeater"? Do you mean the hardwired phase coupler, or is it some device that I have never heard about yet? Yes, the phase coupler. Sent from my GT-P6210 using Tapatalk 2 Link to comment
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