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New user? Having trouble? Start here

Please include Firmware Version (FW) and User Interface (UI) version found in the Help -> About section of Admin Console. 
Please NOTE: These versions must match exactly

  1. Ground fault communication problem?

    JShaw01,
    • 3 replies
    • 1.3k views
    Teken

  2. Help installing Ecobee nodeserver

    smarthome_newbie,
    • 1 reply
    • 1k views
    smarthome_newbie

  3. Wireless ISY994i, Not?

    Inchwork,
    • 6 replies
    • 1.9k views
    Inchwork

  4. Requested Services - Portal MSchiff

    Inchwork,
    • 2 replies
    • 899 views
    Inchwork

  5. Can't Get to Admin Console!!

    JLOB,
    • 40 replies
    • 6.4k views
    ixlr8

  6. Programs Missing from Admin Console

    maxnorth,
    • 4 replies
    • 1.6k views
    maxnorth

  7. Unable to add Z-Wave devices and Z-Wave dongle firmware upgrade fails

    dave4444,
    • 3 replies
    • 1k views
    dave4444

  8. How often are programs run?

    RichK52,
    • 14 replies
    • 2.8k views
    larryllix

  9. App control of device vs scene with Insteon.

    Marto308,
    • 3 replies
    • 865 views
    larryllix

  10. The "Add And (...)" "Add Or (...)

    pz1122,
    • 2 replies
    • 1.6k views
    apostolakisl

  11. Not Receiving Email Notifications From Forum

    btreinders,
    • 2 replies
    • 1.2k views
    btreinders

  12. Renaming Devices, Z-Wave ISY994

    Inchwork,
    • 4 replies
    • 1.1k views
    Inchwork

  13. All Lights on/off

    BlueMesa,
    • 10 replies
    • 1.6k views
    larryllix

  14. Router not seeing my Polisy

    BlueMesa,
    • 6 replies
    • 786 views
    BlueMesa

  15. Icons Nomenclature, Legend, Definitions, ISY994

    Inchwork,
    • 4 replies
    • 1.8k views
    Inchwork

  16. ISY Admin Console not controling scenes

    Tinkering,
    • 9 replies
    • 1.9k views
    Michel Kohanim

  17. Garage Relay & Sensor

    pz1122,
    • 0 replies
    • 696 views
    pz1122

  18. ISY keeps going offline

    kccustom,
    • 23 replies
    • 2.8k views
    kccustom

  19. LED bulbs flash during ISY traffic

    thrang,
    • 9 replies
    • 2.8k views
    Erik

  20. ISY+Alexa issue

    bcfromva,
    • 2 replies
    • 1.6k views
    dbwarner5

  21. Mobilinc program last run time off by 1 hour

    scott20,
    • 1 reply
    • 751 views
    MrBill

  22. Help with insteon on off switch control

    jgs2n,
    • 4 replies
    • 774 views
    oberkc

  23. The right way to set up insteon lights, buttons, scenes

    mcisar,
    • 2 replies
    • 1.6k views
    oberkc

  24. New computer

    Argilos,
    • 6 replies
    • 2.4k views
    carealtor

  25. Can't link in my Insteon open/close sensor

    BlueMesa,
    • 1 reply
    • 915 views
    Brian H

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