Teken

So what do you expect to happen if the TSTAT was left in the *Auto* mode?

There is no reason to have the relay hold closed for 24 seconds?!?! There is no reason you selected option A vs C?!? Normally a relay is held closed / opened for predefined time period to illicit proper operations. For example for a GDO you would select a momentary duration that ensured reliable and consistent operations from the GDO. The reason for a longer duration is to meet a specific need . . . If there is no reason that's like turning your ignition in the start position and leaving it there and expecting nothing bad to happen. Why would you leave a door open for 24 seconds? Is it because you need that amount of time to exit? Lastly, each mode A, B, C are defined in the full users manual please read it . . .

Once again what is the reason for the 24 second hold time and using options (a) vs option © in the I/O Linc?

Can someone explain to me why they use the *Auto* mode in their TSTAT and how do they expect it to operate? Also, if its summer vs winter time would it not make more sense to leave the TSTAT in AC / Heat mode? I ask because based on the above replies and the observed behavior I see nothing but trouble brewing here. In a round about way this would be like the NEST fiasco that plagued tens of millions of people due to a poorly unannounced OTA update. I can only imagine the finger pointing and legal suites ready to be filed if the system ever cut off the AC / Heat in both extremes when required. More people have died from heat / cold environments in this time period than many other causes per year. I know people like their home automation but at some point these silly frills are going to cause serious harm. Maybe I am out of touch with the current trend?

Are you monitoring the sensor or the relay in your program? If the relay it will always return to the off state - keep in mind others have used the *control* vs *status* for various reasons so that is another option. Lastly, what is the reason for the long hold time of 24 seconds? Can you also insert the entire program for others to review perhaps there is a very simple code issue. Also is there a reason you didn't use the *C* option instead of A / B?

The 3:00 AM Query is needed to ensure the correct status of the Insteon network is reflected in the ISY Series Controller. If there are out of band scenarios where the power is removed or where manual inclusions were done. If these devices rely on programs to operate based on correct status then they would fail to operate correctly. For me funny enough I no longer use the 3:00 AM Query as it consumes a massive amount of memory and resources on a very limited processor platform. It also impacts proper time tracking if your system has many programs running at the same time. As the system is event driven and very much follows FIFO topology.

Hello Tim, Please keep the group updated with your efforts as I am sure others who are interested in the same would like to know how you make out. As an aside would you be able to provide a summary and personal review of the product for the membership? Of interest to me is how do you find the features and options in this smart HWT? Does it meet all of the adverts and does the very same operated as expected? I ask because quite a few people who are in the market for one have been less than pleased with some of the Rheem and others that tout *Smart* when in fact it only offers very basic options. So in no specific order here are my Q's for you: 1. Does the appliance actually tell you the tank temperature and is it accurate? 2. Does the HWT track energy, water, and draw usage and show your history? 3. Can this Smart appliance be controlled locally with out the aid of the cloud? 4. Does the unit operate in a fail safe vs fail secure mode should there be a failure of the electronics? 5. What kind of alerts can be had and what do you think about them? 6. If you had to do it all over again would you buy this smart appliance? 7. What is the total cost for this unit and what capacity do you purchase? 8. Is this device energy star rated and is yours a NG vs Electric? 9. Does it offer leak detection? 10. Does it offer vacation and custom scheduled modes for time of day, week, months? 11. Is there an emergency over ride should the electronics fail?

No need to wait just set the appropriate time and see what happens.

Your experience mimics a few other members experiences. I would offer your living on borrowed time and this is just the beginning of your frustrations.

Is there really two I/O lincs in your network? [emoji53] also why is there such a long hold time? [emoji848] ========================= The highest calling in life is to serve ones country faithfully - Teach others what can be. Do what is right and not what is popular.

Hello John, There have been (very limited) reports of hardware revisions 2.1 / 2.2 having failed under six months in this forum. No one can say for certain if the failures were in fact hardware faults vs user error at this time. Keeping in mind the latest hardware revision 2.1 / 2.2 2413S PLM's were supposed to fix the early capacitor failures seen by tens of thousands of people around North America. Lastly, these latest PLM's no longer support the ALL ON - ALL OFF command set which a limited subset of users have been impacted by random ALL ON - ALL OFF events / incidents in their home.

Hello Tim, You have two choices one is if you have the *Network Module* and you can connect to the IFTTT Maker channel. The other is subscribe to the ISY Portal which also includes the Network Module. Which then would allow you to use Amazon Echo, IFTTT, etc to control the HWT. Keeping in mind GE has a dedicated IFTTT channel already for this smart appliance: https://ifttt.com/ge_appliances_geospring

You may try port 465 vs 587 in the SMTP port field. As it was discussed in that forum thread (assuming) none of the technical issues are present. It could very well be the fact the less secure TLS / SSL cipher is no longer being supported by all the major ISP / email host providers. It should be noted you should leave the *From* field populated during your testing as this removes that one extra component from the mix. I would also urge you to go back to the basics and confirm the internal network is fine. Some of the most basic and simple things to try and confirm is: 1. Reboot the ISP modem, router, ISY Series Controller in that order. 2. Turn off all firewall, anti-virus, spam protection and white list the controller. 3. Create a new email account and verify you can send and receive using all methods. 4. Once step three has been confirmed as fully operational use those same account credentials for the ISY and test. 5. Using any of the port scanning tools on line verify the appropriate ones are open for use. 6. Worst case scenario take the controller off site and see if the default and custom email settings operate. If the custom email does not work you have at least confirmed its not a internal network issue on your LAN. 7. Lastly, if none of these or any of the above trouble steps resolve the issue consider submitting a service request to UDI for more insight and guidance: http://www.universal-devices.com/contact-support/ Please reference this thread so they can track its progress and resolution.

I provided the link because there are about a dozen trouble shooting steps that should be tried to help narrow down the issue. Please report back once you have tried them all. ========================= The highest calling in life is to serve ones country faithfully - Teach others what can be. Do what is right and not what is popular.

http://forum.universal-devices.com/topic/17214-gmail-email-notifications/page-1

If your willing to take the time it will reduce the *ghetto* look but not by much. I played with the same method a few months ago and it has worked beautifully in taming Alexa from ignoring my commands. While helping out a friend do the same we played with different arrangements like just sealing the other 3-4 microphones. Whereas another friend we simply secured the black paper at the very bottom so the top curved away but above the ring about 1/2" - 3/4". Both of these installs had the Echo sitting in a open environment unlike mine which was in a corner kubby. For another friend we simply used black custom foam from a Pelco case and cut a circle and then cut that in half which is affixed using just a small piece of double sided 3M tape. The half circle black foam is probably the best method out of them all but you obviously need the material.

Filter Lincs can be used for many of the plugin devices but obviously won't help you around the house for other light fixtures. As you probably noticed there are many noise makers - signal suckers in the home that directly impact the Insteon network. As indicated way above that should have been your first step in the trouble shooting process. Once you have identified and removed, replaced, or filtered all noise makers - signal suckers. Your next step is to confirm proper coupling - bridging of the Insteon network via the 4 tap (beacon) test outlined in the full users manual.

If your physical speaking location is fixed a simple method to try is cut a small piece of paper and wrap just the back side of the case. It will look like a collar on the unit and will focus the sound to the multi point far field microphones. This simple trick will negate the direct / reflection of reverberation from impacting the system.

Please try to add in another Insteon device and report back success / failure in that task.

Well, since the I/O Linc is only a single band device and you plugged it into the same outlet as the 2413S PLM not sure why its having such a hard time finding it. For the sake of asking please ensure 2413S PLM is plugged into dedicated outlet void of any other electronics. Have you tried to add the device using both methods one being the *whirling 2 colored arrows* and pressing the set button? Along with entering the Insteon ID using the *New Insteon* using both methods of auto vs manually selecting the hardware. Last but not least try to follow the full users manual and hard reset the I/O Linc and try again. Failing to complete any of the above at all your only recourse is to submit a service request with UDI here: http://www.universal-devices.com/contact-support/ Please reference this thread so they can document this issue has been resolved . . .

How many devices do you have in your Insteon network does it exceed 100?

Can you please reboot the controller and try again . . .

That would be highly unlikely - can you please reboot the controller and try again. If you could also try both methods to add the I/O linc and provide the level 3 error logs for both attempts that would be great. Please plug the I/O Linc in the (same) outlet as the PLM and report back success / failure.

1. What controller are you using 99 vs 994? 2. What firmware and UI is indicated in the Help - About? 3. Have you tried to plug the I/O Linc next to the 2413S PLM?

Was the device in fact purchased as refurbished and does it have a ® at the end of the product number? Have you taken the unit and plugged it in next to the 2413S PLM to see it makes a difference?