Michel Kohanim

Hi rafarataneneces , 1. Does anything else work? 2. Do you do "Alexa, discover devices" every time you make changes to names? 3. Have you looked at Alexa app to see what it's hearing? With kind regards, Michel

Hi jimsander, Definitely related to multi channel which should be in 5.0.x. With kind regards, Michel

Hi rafarataneneces, List of available commands for thermostats are at the bottom of this link: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration#Instructions_for_Smart_Home_API' With kind regards, Michel

Hello GQuack, As Gary suggested, please do make sure your UI is 4.5.1, then go to Configuration | Clock and click on Change Location. Choose a city in Arizona closest to you. With kind regards, Michel

Hello pkopp, Thank you. It has been removed. With kind regards, Michel

Hello everyone, I would urge all those who experience freezes with 4.5.1 to send us your error log to support@universal-devices.com. ISY should NOT freeze, ever. With kind regards, Michel

Hi BigEfromDaBx, Unfortunately there are no APIs that allow remote configuration of master/slave for these thermostats. With kind regards, Michel

Thanks Mark. Unfortunately we do not capture the IP address. With kind regards, Michel

Hello pkopp, The spoken field in ISY is not used by ISY Portal. Please do be kind enough to follow the instructions here: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration With kind regards, Michel

Hello everyone, Sincere apologies for the short notice. We did send two notices: one for Beta (asking for migration) and then one more 2 days ago just to make sure everyone got it. With kind regards, Michel

Hi Mark, 1. You get the heartbeat duration in the heartbeat event 2. Why do you need an IP address when you have a subscription ID? Subscription ID is unique for each subscription With kind regards, Michel

Hi Barry, Please check the error log. With kind regards, Michel

Hi Barry, All systems are up and with ample resources. With kind regards, Michel

THANK YOU! With kind regards, Michel

Hi Mark, isExpired = either the client unsubscribed or ISY forced the unsubscribe because it didn't get a heartbeat from the client. In short, isExpired means that the subscription can be reused. When yes, it means that this subscription is active iPortal = whether or not this is a portal subscription such as those from ISY Portal or MobiLinc Portal sid = Subscription ID (not socket id) ... this is what you get back from ISY when you subscribe sock = the socket # isReusingSocket = whether or the subscription command socket is the same socket on which the event are published. For Admin Console and websockets, this is "yes" isConnecting = in case you provide a reportURL, isConnecting means whether or not ISY is trying to connect to the end point If you have access to REST, then you might want to check your error log. With kind regards, Michel

Hello hbskisurf, Thanks so very much for the offer and, yes, of course. Please send a zip version to support@universal-devices.com. Just out of curiosity, is it different than: http://wiki.universal-devices.com/index.php?title=ISY-994i_Series_INSTEON:Networking:Network_Resources#Russound_CAV6.6 With kind regards, Michel

Hi rlanza1054, Except for KWH on iMeter Solo, you can do that by using programs. First, test it with a customized email. Once you get that figured out, then you can have ISY save it into a file (if you have network module) and then you can access it: http://wiki.universal-devices.com/index.php?title=ISY-994i_Series_INSTEON:Networking#Dynamic.2FCustom_Page_Creation You can have ISY append to the file. With 5.0.x, you can assign device values to variables and then sum them up and do math functions on them. This said, 5.0.x is alpha so I do not recommend it. With kind regards, Michel

In addition: Amazon will be deactivate V1 end point on 08/01/2016 (couple of days). With kind regards, Michel

Hi jrd, http://wiki.universal-devices.com/index.php?title=ISY_Portal_MobiLinc_Configuration With kind regards, Michel

Hi Stu, I am so very sorry to hear. Please send your error log to support@universal-devices.com. At this point, I suspect that the issue is either DNS or Security Settings (HTTPS Client must be TLS 1.2 and Strength of All): http://wiki.universal-devices.com/index.php?title=Main_Page#Network_Security With kind regards, Michel

Hi MustangChris04, we have removed that warning! With kind regards, Michel

Hi MustangChris04, thank you! Hi deza, full instructions may be found here: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration With kind regards, Michel

Hi stusview, If you have a mini USB to USB cable, you can connect to ISY's monitor port (115200, 8, N, 1), login, at the prompt type CT (followed by the return key) and then either enter the correct IP address OR enter 0 for DHCP. If you have a good backup, you can factory reset and then restore your backup. Also, if for any reason you can still access ISY through the portal, you can use the Admin Console through the portal and change your network settings. With kind regards, Michel

Hi Teken, Thanks for the details. Energy Display is obsolete and we are not going to do anything on that. With regards to options for different devices, they should show up in 5.0.x. With regards to iMeter Solo: 1. Negative numbers based on API documentation 2. Not having KWH in programs, I'll add it to our mantis for 5.0.x With kind regards, Michel

Hi Teken, Thanks so very much for the correct details. I am not sure what you mean by UDI abandoning it! Hi arw01, When was that? iMeter Solo has been supported for ages. The only issue is that you will have to frequently query them. With kind regards, Michel