Michel Kohanim

Hi Sanders2222, I am so very sorry to hear. I think both problems are related to the program queue being full. 1. Can you give me your WeatherBug station name? 2. When the system seems hung, what do you see in the event viewer? 3. Please send your error and regular log to support@universal-devices.com With kind regards, Michel

Hi ergodic, Looking into it. With kind regards, Michel

Hi jmed999, I really do not know what else to suggest. All my searches go back to the browser settings. And, mine works fine. Perhaps it would be best to search based on your phone's manufacturer and model number. With kind regards, Michel

Hello icerabbit, You are not missing anything. The programming interface uses AM/PM and we decided not to touch it. AM/PM changes how you see events in the log, notifications, and the Admin Console. With kind regards, Michel

Hi jmed999, Just like any browser, if you do NOT close the browser, it remembers the password (otherwise, you will have to enter your userid/password every second!). So, what you need to do is to make sure the browser is closed (you can use task manager to kill it) after you visit ISY. With kind regards, Michel

Hi molney, We migrated to a higher accuracy calculation for ETo. As such, would you please use Reset Variables in a program to clear the previous state? Thanks and with kind regards, Michel

Hi jmed999, Please try this: While in the browser, push menu | more | settings and then scroll down to "Clear Passwords". Once you've cleared the passwords, login to your ISY and when it asks if you want it to remember your password select "Never". Please note that this will delete all passwords and form information for all other websites as well. With kind regards, Michel

Hi smurt, Yes, we will but it will be after it has been released for production. With kind regards, Michel

Hi jmed999, Please go to browser settings and clear all form data and history (unfortunately you cannot clear passwords only). Once that's done, make sure you do not check the remember password checkbox next time you go to ISY. With kind regards, Michel

Hi jmed999, Scene is always better since it's native to devices. This said, for your requirement, you need non-toggle RL buttons and I am not sure how to do that. With regular toggle buttons, your off scene will still turn the light on. With kind regards, Michel

Hi WGKirby, Excellent and I am so very sorry for the inconvenience. Yes, please follow the instructions here: viewtopic.php?f=25&t=9612 With kind regards, Michel

Hi RLIKWARTZ, Thank you. Can you please: 1. Send me your error log (support@universal-devices.com) 2. Let me know if your ISY is setup with DHCP, DHCP with Reservation, OR static? With kind regards, Michel

Hello everyone, Was this ISY recently upgraded to 3.2.6 and especially via auto upgrade? If so, it's possible that in Help | About you will see 3.2.6 even though the firmware is not 3.2.6. This can only happen if you upgraded from a previous release to 3.2.6. This is NOT the case if this is a new ISY that came with 3.2.6. The best test would be to: 1. Telnet to ISY 2. Login, and at the prompt, type: VE With kind regards, Michel

Hi pounce, We'll miss you With kind regards, Michel

Hi RLIKWARTZ, When you click on File menu, do you see Enable Internet Access or Disable Internet Access? With kind regards, Michel

Hi Andy, You should be able to put 2491 as responder in scenes. Does it not work? Hi RLIKWARTZ, Can you tell me whether or not your E4500 has the latest firmware? I know for a fact that older firmware have a problem negotiating down to 100 Mbps. Also, what activities are you doing when the Admin Console is up? With kind regards, Michel

flemingmike, If you are on 3.3.3, have removed and added back your thermostat in 3.3.3, and still do not get any status, then only two things could be contributing: 1. The thermostat is defective 2. You have too many links in the PLM ... for this, you can go to Tools | Diagnostics | Show PLM Links Table, click on Start button, wait till it's complete, and then click on the Count button. Anything above 800 is problematic. With kind regards, Michel

Hi GuitarBuiler, We got an RFI from PG&E for SEP1.1 gateway but had to turn it down simply because it required us to purchase a developer kit from Silver Spring, test against it, before even being able to submit (even though ISY994i ZS is already SEP certified). This said, the base SEP functionality should work with PG&E meters Definitely capable and even designed for flexibility so that you can use different price per tier and your programs will only get activated if you are in that tier. I agree with you. You can configure 994i ZS for as granular polling interval as you want to get. This said, most meters advise against anything less than 10 seconds. These are all already supported in ISY. The main question is whether or not they will be available from the Utility side. Furthermore, I do not think you have seen OpenADR 2.0a specs; it's much more elaborate than 1.0 and it does include schedules, prices, and modes. ISY994i Z series is also certified for OpenADR 2.0a. I think you should take a look at our website and images for each model: http://sales.universal-devices.com/ With kind regards, Michel

Hi pounce, Most utilities do exactly as you describe for getting hourly data. There is an initiative by DOE called Green Button the sole purpose of which is to enable customers to download historical data from a website. Of course, having real time data is certainly much more accurate especially when it comes to ISY and specifically if they also send price information. In this scenario, you can configure ISY to do different things based on your current tier, price, and basically every other condition that you can already use in ISY programs. Pretty powerful! Perhaps you should move to CA ! With kind regards, Michel

Hi Andy, We will look into folders. Are you referring to 2441 or 2491 (Venstar)? I was referring to 2441. With 2491, the main node can be a controller in ONE scene only. With 2441, the main node cannot be part of any scenes. With kind regards, Michel

Hi accurate8, I do not think the problems you are experiencing are the same as others. I think the problem with your setup is that perhaps you have a load connected to the load controller that causes major noise and thus kills all INSTEON signals. What you might want to do is to remove the load and see if things improve. With kind regards, Michel

Hi Andy, Can you use Add to Folder on "any" folder? Even to those that you could not drag/drop to? You should NOT be able to do that. That configuration is not supported

Hi pounce, We have definitely tested with Sensus meters. I suggest filling out Smart Grid form they have at the bottom of this link: http://www.georgiapower.com/residential ... art-meter/ We do not have very many installed but I know our sales is increasing rapidly. With kind regards, Michel

Hi pounce, Theoretically, it should be. This said, you will have to contact the HAN department at Georgia Power. With kind regards, Michel

Hi RLIKWARTZ, Thanks so very much. Questions: 1. You never have this problem with 3.3.2? 2. Do you have DirecTV? With kind regards, Michel