Michel Kohanim

Hello automateit, Are you referring to: Wed 2012/04/18 08:56:39 AM System -170001 [sLF] FileOpen Failed: /CONF/ELK.CNF Wed 2012/04/18 08:56:39 AM System -170001 [sLF] FileOpen Failed: /CONF/ELK.CNF If so, then this is NOT ISY attempting to communicate with ELK. This is a benign error when you go to the configuration screen and ISY cannot find an ELK configuration. You can ignore it. If this is not the case, then would you please let me know what makes you think ISY is trying to communicate with ELK? With kind regards, Michel

Hello mmknox, 22 means deleted (logically). Once you do a restore device, 22 records will be removed permanently. With kind regards, Michel

Hello jesse.clauson, I am so very sorry for missing your post. This is a little troubling. Are you saying that the programs used to run even before backup/restore? The only thing I can think of was one of our beta releases (I think it was 3.2.4 or 3.2.5) had this problem in the Admin Console. Can you make sure that your UI version is 3.2.6 (Help | About)? With kind regards, Michel

Hi, Yes. With kind regards, Michel

Hi Brian H, We will have to take a look since we have never tested with a Viewer only; always with Full Excel ... so, that might explain the problem. With kind regards, Michel

Hello raderu, I am so very sorry to hear about the problems you are having. Do you get any type of error dialog? Or, is it only the case that you do NOT see any status updates in the Admin Console? If you have firewall software installed on your computer, please try the following: 1. Go to http://www.universal-devices.com/99i/admin.jnlp ... This should install an icon on your desktop 2. When Admin Console comes up, minimize it 3. Click on the Add button 4. Use the IP address for your ISY in https://your.isy.ip.address … or you could try https://isy (this only works on Windows) With kind regards, Michel

Hello rossarmstrong, I thought Davis weather station had the capability of sending information directly to weatherbug. How does your computer communicate with the weather station? With kind regards, Michel

Hello BrianH, 97 is certainly old ... but I thought you were using 2007? No? With kind regards, Michel

Hello Brian H, When the spreadsheet comes up, in the middle of the screen there's button labeled Enable Macros. You will not see anything unless you Enable Macros. With kind regards, Michel

Hello Davonavo, As BrianH pointed out, the macros do not work with Excel 2003 (unfortunately). With kind regards, Michel

Hi Tom C., thanks so very much for the details. Have you used HTTPS? Hi inline, thank you! With kind regards, Michel

Hello Tom C. and PLC_guy, Perhaps a little explanation of how ISY works can help you (and us) figure out the best way to solve this issue. This is the flow: 1. When you login, ISY authenticates your userid/password 2. If successful, then the Admin Console sends a subscription request to ISY letting it know that it wants to listen to events ON THE SAME SOCKET (we had to do this since most firewalls do NOT allow a server service to be running) 3. ISY then a) sends a confirmation back and sends the status of all devices on the same socket Some firewall software basically do NOT like conversational sockets and therefore they will block (3b) and thus the reason you do not see any status. And, in most cases, the same firewall software do not mind conversational sockets in the case of HTTPS (they assume that session reuse is going to be used). So, my first suggestion is to try with HTTPS: 1. Go to http://www.universal-devices.com/99i/admin.jnlp ... This should install an icon on your desktop 2. When Admin Console comes up, minimize it 3. Click on the Add button 4. Use the IP address for your ISY in https://your.isy.ip.address … or you could try https://isy (this only works on Windows) If this works, then my hypothesis above is correct. If this does not work, then I would appreciate all the help/pointers/wireshark/etc. you can share with us so that we can find a resolution. With kind regards, Michel

Hello tracknut, ISY is not title 24 EMCS device. This said, however, all 994 Series: 1. Are equipped with Flex Alert capabilities 2. Are equipped with Open ADR 1.0/2.0 capabilities 3. Can use Brultech Energy Monitor information to control your devices over Ethernet 994i Z series, add Zigbee capabilities so that you can have multiple Brultech meters and also support Zigbee RCS thermostats which are Open ADR enabled (you can see the status of Open ADR events on the thermostat). ISY994i ZS series is a certified SEP implementation which allows you to communicate with your Smart Grid utility meter. Currently on back order till 08/01/2012. Please note that you can either have the Z series OR ZS series (not both). With kind regards, Michel

Hi Tim, Unfortunately we have not had time to support GH mostly because of lack of demand and thus it became a low priority. I am so very sorry. With kind regards, Michel

Hi zyll, First of all, please go to File | Disable Internet Access so that you won't see those UPnP messages. If this is a KPL 40, we have had 3 reports of this specific problem. If you have another KPL to try, that would be the best thing. Otherwise, I think it's the KPL itself. With kind regards, Michel

Hi Mike, Thanks so very much for the update and, yes, indeed it sounds annoying. To make things a little less annoying, please go to: http://www.universal-devices.com/99i/admin.jnlp ... this will put an icon on your desktop so that you will not need your browser for access to the Admin Console. You will only need browser access when you want the home page (which is good for simple command/control). With kind regards, Michel

Hello Mike, We have had very many issues with Safari (on Windows) but not much on MAC. Are you on MAC? Please try 1024 and, if that does not work, please install a certificate from CACert.org (using Send Certificate Request to CA and then Receive Certificate ...). With kind regards, Michel

Hi Tim, Got it. Yes, you can have folders for certain condition. This said, the motion sensor can NOT be linked to your lights but, instead, you should use the Motion Sensor signal in programs. Program 1: If From Sunset to Sunrise (Next Day) Then Set Scene Sunset On (this scene should be preconfigured with on level/ramp rates) Else Set Scene Sunset Off Folder 1 If From Sunset to Sunrise (Next Day) And Control Motion Sensor is On Then Set Scene Sunset-On-Motion (a different scene than above) If From Sunset to Sunrise (Next Day) And Control Motion Sensor is Off Then Set Scene Sunset-On-Motion Off Set Scene Sunset On (revert to original settings) With kind regards, Michel

Thank you. With kind regards, Michel

Hi tunaman, Thank you. I am wondering that perhaps you have reached the limit of your PLM. Can you try the following experiment: 1. Add a scene to ISY 2. Drag/drop ANY device into that scene Does this work? With kind regards, Michel

Hi remedy1234, I am not sure I understand ... why would you need to query? If the lights are linked to the motion sensor, then they should automatically have updated status when the motion sensor sends on/off signals. With kind regards, Michel

Hi tunaman, Just an update. Went through some diagnostics with one of our customers and it turned out that the KPL was defective. He has 2 that work and I have one that works as well. What you need to try is: 1. Remove the KPL from ISY 2. Do a factory reset on it 3. Add it back and create a few scenes with those buttons If this still does not work, then please replace your KPL. All these issues are KPL 40 related. With kind regards, Michel

Hello hbsh01, There are two constructs: Status (i.e. if Status ...) ... the program is evaluated if and only if the status of the device changes Control (i.e. if Control ...) ... the program is evaluated every time someone physically does something to the device With kind regards, Michel

Hello az1324, Thanks so very much ... can you tell me what you mean by "Can't say for sure if it will work with all the Venstar models"? Also, how do you use this information. Do you have a charting program as well? With kind regards, Michel

Hi Paul, Would you be kind enough to remove DHCP reservation and use static IP address for a while? I know for a fact that NetGear had major issues with DHCP reservations. With kind regards, Michel