Michel Kohanim

Hello haroldunger, Open ADR is a Demand/Response standard used by some utilities (http://www.openadr.org). ISY994 supports Open ADR out of the box. Open ADR provides hints (such as price/load/level) to ISY which ISY uses to decide how to curb energy by applying certain parameters to devices in that scene. If it doesn't bother you, just leave it in since Open ADR will surely become much more prevalent in the near future. With kind regards, Michel

Hi Joe, Thank you. We have access to your system and currently reviewing what might have been the cause. Question: was the 8 button KPL added using firmware v. 3.1.17? With kind regards, Michel

Hello gwarthur, Please do the following (hopefully you have a good backup): 1. Take a backup immediately 2. Restore your good backup 3. Try removing the scene 4. Let me know what happens With kind regards, Michel

Hi tunaman, Thanks so very much for the update. If you don't mind, please let it run like this for another couple of weeks just to make sure we have found the root cause. With kind regards, Michel

Hi CopyRon, Working on it as we speak. As you may already know, this feature is quite intrusive. With kind regards, Michel

Hi tunaman, thank you! With kind regards, Michel

Hi arzoo, Thanks so very much. Added mms.att.net to the list. With kind regards, Michel

Hello arzoo, Quite strange. You can easily setup a gmail account which can only be use for notifications. Then, configure ISY to use your gmail account for sending notifications. With kind regards, Michel

Hi tunaman! Thanks so very much! Specific time please. Yes.

Hello sanders2222, It's quite possible that your remote/firewall software is blocking Java. What you may want to try when you are remote is: 1. Go to http://www.universal-devices.com/99i/admin.jnlp 2. Click on the Add button in ISY finder 3. Enter the remote URL to your ISY Does this work? With kind regards, Michel

Hi kevkmartin, Thanks so very much. I just wanted to say that you can count on us to help making this a polished product. By polished I mean bi-directional communications with ISY and programs. With kind regards, Michel

Hi Paul, Thanks for the update. Now, please do forward to another port such as 8443. Please change ISY's HTTPS port to 8443 as well. I suspect that 443 is being used by your router's remote admin. With kind regards, Michel

Hello fasttimes, Sincere apologies for the inconvenience. Please do not factory reset. We have to figure out what's causing this problem. If you have Error and Mem light blinking simultaneously, then the problem is that ISY is not able to get an IP address from your router. If this is not the case, please do be kind enough to call us (or submit a ticket) so that we can get to the root cause. With kind regards, Michel

Hi tunaman, thank so very much for the update. I really do not want to impose but, if and only if you feel like it, would you please go back to what you had before and change the grace period to 10 minutes (instead of 3)? Thanks so very much and with kind regards, Michel

Hi Wooper, Sincere apologies for the inconvenience. Can you tell me which URL you use to access your ISY? Also, what's your ISY's firmware version? At the minimum, you should try: 1. Clear your Java cache 2. Go to http://www.universal-devices.com/99i/admin.jnlp If you are still having issues, please submit a ticket (link below) or call us and we'll be delighted to help you out. With kind regards, Michel

Hi Candide, Thanks so very much. As I cannot reproduce, can you please do me a huge favor and add another device to another one of the buttons on your RL (in a scene), repeat the experiment and let me know if you have the same issue with the other device as well? Thanks and with kind regards, Michel

Hi Robert, Precisely! So, you have programs are trying to activate a network resource with an ID of 0. You have to remove those programs. With kind regards, Michel

Hi Paul, It's quite possible that IP pool assigned to you is not routable. Does your Westell have remote admin functionality? If so, can you get to "it" remotely? If we can figure out that we can get to your router remotely, then the rest should be easy. If we cannot even get to your router, then unfortunately there's not much you can do except trying one of the portal partners (such as MobiLinc Connect). With kind regards, Michel

Thanks LeeG ... precisely. ralbright, as I mentioned on your other post, we need to figure out what's going on. Please open a ticket and provide us with some convenient time slots for you. With kind regards, Michel

Hello scobeyr, Comments below. With kind regards, Michel Yes and Yes. ISY is a very strongly typed device. You cannot communicate with any device that ISY does NOT know about (i.e. ISY need a driver for devices to which it communicates) -Zigbee PRO radio allows you to communicate with RCS devices, Brultech ECM1240, our own energy monitor. -Zigbee SEP (waiting for certification) communicates with Smart Meters

Hello bocarob, It seems that ISY is looking for a network resource with ID of 0 and it cannot find it. Please save that network resource again or remove it from your programs if no longer used. With kind regards, Michel

Hello ralbright, I do apologize. We do need to take a look at this for it's absolutely not normal. So, to reiterate, you do not have the MainLobby plugin currently running. Correct? We would love to schedule a call to diagnose further. Would you be kind enough to use the Submit a Ticket link below and provide us with a couple of time slots most convenient for you M-F from 9:00 AM to 4:00 PM PST? With kind regards, Michel

Hi Candide, Thank you. Is this regular RL or RL2? With kind regards, Michel

Hello ralbright, This is not normal at all. There's surely something else going on above and beyond the firewall issue. Can you please check your Error Log and let me know if there are any errors? Also, do you have any programs that keep on running and trying to do things to INSTEON? I suspect something is working over time and thus all the symptoms. With kind regards, Michel

Hi Candide, Thank you. Would you be kind enough to: 1. Check the error log for -11000x errors? 2. Also, when this happens, is the status of the RL controller correct? In short, if ISY does not see the status from RL, it would have a hard time updating the status for its responders With kind regards, Michel