Michel Kohanim

Hi Teken, Adding devices requires ISY to be able to communicate with that device to extract type and version information. But, apart from that, you can do everything else in batch including adding to scenes and changing attributes (you can even be offline). If you do not have PRO series, you must purchase the PRO module by going to Help | Purchase Modules. Once on PRO, you get two extra buttons at the top: 1. Automatic Write (not batch) 2. Battery operated device (batch everything on battery operated devices) With kind regards, Michel

Hi ergodic, We will look into it. bocarray, Are these the new thermostat dongles? sanders2222, I am so very sorry to hear. Yes, please do send your Error Log to support@universal-devices.com. It would be great if you could let us know the last time you tried to communicate with ISY and could not. With kind regards, Michel

Hi Teken, Thanks so very much! Recently, we have had to choose devices that we support. For instance, TouchLinc is probably going to be discontinued so we are glad that we did not add support for it. With kind regards, Michel

Teken, If you have PRO series, you can do this by: 1. Disable automatic write 2. Make your programming 3. Go in front of the Motion Sensor to awaken it 4. Click on the button to enable automatic write With kind regards, Michel

Hello gabbott, It's not normal at all for you to have to reboot ISY to get the time zone to stick. Do you get status updates from your devices updating the Admin Console? With kind regards, Michel

matapan, There are no issues using 3.1.9 UI with the exception of RL2 specific features. Are you sure you are on 3.1.10? With kind regards, Michel

Hello Greg, Have you checked Daylight Saving box? This should correct the one hour discrepancy. Also, what you might want to do is use precise latitude and longitude for your location instead of using an actual location name. You have two ways of doing this: 1. Find the lat/long for your location, click on Admin Console | Configuration | System | Clock | Change Location button and enter the lat/long for your location OR 2. Click on the Change Location button and then click on the Locate Me button in the ensuing dialog With kind regards, Michel

Hi Fred, Based on the current APIs from SmartHome, unfortunately I do not think that this is currently possible. With kind regards, Michel

Hi Jeff, "Colder" than what? If the what is a value that can be preset, then you can have ISY programs based on that value. For instance, something like If Status thermostat_a is Then Set thermostat_b mode = heat Set thermostat_b set point = 74 Energy display is on our list of things to do. The main issue has been the lack of demand for the support of this device. With kind regards, Michel

Hi Jeff, The main question is whether or not any of your INSTEON devices are on backup power as well (which would not work anyway unless ALL of them are since UPS will block all INSTEON traffic). What you might want to do is to not plug ISY on UPS/generator. This way, when power is restored, not only you would get notifications (as long as the router is also back up) but also you can switch on/off a load controller which turns on/off the generator. With kind regards, Michel

Hi Jeff, We do not yet support energy display. But we do support Venstar thermostats and you can use the in ISY programs any which way you want. The only exception that I can think of is that you cannot ask a thermostat to explicitly call for Heat; you will have to change the mode either to Auto or Heat and then change the set point to something above the current temperature. Obviously, you can do all this with ISY. With kind regards, Michel

Hello brookbphx, Just wanted to send you a personal thank you as Avast has been a nightmare for us to deal with. I really do appreciate it. With kind regards, Michel

Hi Jeff, You can send emails/notifications from ISY. As a matter of fact, you do not need any plugin modules to know when power is restored. All you need is an ISY program that is run at Start up and which notifies you. You can also make customized notifications for each different event. With kind regards, Michel

Hello all, sincere apologies for tardy reply. wwat, I would not worry about the log being full right before an upgrade. The rest of 17000x are benign and are informational messages only. matapan, How are you clearing your Java cache? In almost all cases, with MAC, you need to either reboot your computer OR go click on View Cache and remove each cache file individually. Rob, If you have any type of firewall software, please make sure ISY is in the trusted zone/White List. Avast and Kaspersky are notorious for blocking anything they do not know of. If you are still having problems, please do call our tech support and we'll help you. With kind regards, Michel

Hello birdman, Unfortunately iPad is very Apple oriented and thus we will have to build an iPad specific application. Unfortunately, not only we do not have any such plans but our business/technology model is based on providing the interfaces such that much nicer and more beautiful applications can be built by anyone. As such, perhaps, it would be best to post this question to MobiLinc/eKeypad/AtHome forums within our Third Party Products category (viewforum.php?f=73). With kind regards, Michel

Hello saflight, Have you checked out our Wiki: http://www.universal-devices.com/mwiki There are many examples and instructions for a variety of scenarios including those that are a little more complex. If all else fails, please do not hesitate to contact our tech support and we'll help you. With kind regards, Michel

Moshe, I really cannot fathom why rebooting ISY fixes communications with MobiLinc. As such, would you please send me your Error Log (support@universal-devices.com). Thanks so very much for your patience. With kind regards, Michel

Hi Mitch236, 170001 are informational messages for diagnostics. For instance, the first set of lines is telling you that someone/something is trying to authenticate but authentication failed twice. If you have DSCLinc, this is normal. With kind regards, Michel

Hi Moshe, 1. You had the same issue with NTP in 3.1.9 so we have to figure out what's going on 2. If you do not see status, the reason is that ISY is not able to publish them. Please do make sure you do not have firewall settings that block ISY 3. This has been thoroughly tested by Wes and our team ... if you can access ISY remotely, then please contact Wes so that he can help figure out the cause With kind regards, Michel

Hello keepersg, If you have 99i, you may have reached the limit of the number of nodes/scenes supported and must upgrade to PRO ($30.00). Apart from removing a scene and then adding one back, unfortunately, there are no other indications for this limitation. With kind regards, Michel

Hi LeeG, Thanks so very much for the feedback. We are looking into it. Hi BrianH, This shall be fixed in the next drop. With kind regards, Michel

Hello H2R, Thank you. Those pending updates have to be fixed! With kind regards, Michel

Hello mrxmas, Yes, On/Off but not Dim/Brighten. With kind regards, Michel

Hi LeeG, It's quite troubling that your unit locked up ... just to ensure we are following the same steps: you simply replaced a KPL dimmer 6 button with another one. Correct? Hi Illusion, Writes and pending writes can continue even though the replace function has completed. This is because certain functions are now serialized (batched) to reduce the probability of corrupting database records. With kind regards, Michel

Hello everyone! Sincere apologies for a tardy reply. LeeG is right on: 3.1.11 is a quick fix (firmware only and NO UI files) for the network resource issue. As such, you will have to install 3.1.10 and then 3.1.11 on top of it. The file size is small because it does not contain any UI files. rlebel, did you get your unit back? If not, please do call our tech support team and let us see if we can help. sanders2222, got your error log, thank you. io_guy, got yours too, thank you. jkraus, how is it going? With kind regards, Michel