
Michel Kohanim
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Everything posted by Michel Kohanim
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@marc0612, You blacked out the most interesting digits! Please send your UUID to support@Universal-devices.com. With kind regards, Michel
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Very simple instructions requested to get ISY on Polisy
Michel Kohanim replied to someguy's topic in IoX Support
@someguy, Most recent versions of Polisy come with isy service already installed. So, the question is how old is your unit. If you have doubts, click the button behind the little hole on the front only once. This will download and upgrade your Polisy (if not very old). Once you hear the beeps, then isy on polisy can be accessed through the ISY Launcher. To have isy support INSTOEN and/or Z-Wave, please go to the Admin Console | Configuration and check INSTEON/Z-Wave support checkboxes and then click on the reboot button. We are almost done with migration tool from ISY994 5x backup to Polisy. So, if you don't want to start from scratch, please wait till the end of this coming week. With kind regards, Michel -
ISY on Polisy v5.2.0 Is Now Available
Michel Kohanim replied to Michel Kohanim's topic in IoX Support
@MWareman, Thank you very much for reporting. We'll take a look asap. With kind regards, Michel -
@Techman, Yes, eventually. With kind regards, Michel
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Alexa Voice Services Unable to Link/Enable ISY Skill (v3)
Michel Kohanim replied to dex's topic in UD Portal
Hi All, AWS is down: https://status.aws.amazon.com/ With kind regards, Michel -
ISY on Polisy v5.2.0 Is Now Available
Michel Kohanim replied to Michel Kohanim's topic in IoX Support
Thank you very much for all the feedback. I think the issue stems from the fact that isy depends on udx service. It waits for about 20 seconds for udx to respond. I think, in some cases, udx might be too busy (especially after an upgrade). When isy cannot talk to udx, it will not know its UUID, nor does it know the date and available serial ports. If you look at /var/isy/FILES/LOG/debug.log, I am sure you see something like: couldn't communicate with udx ... With kind regards, Michel -
ISY and Polisy *OR* ISY on Polisy???
Michel Kohanim replied to Wes Westhaver's topic in New user? Having trouble? Start here
Or not ?! With kind regards, Michel -
ISY on Polisy v5.2.0 Is Now Available
Michel Kohanim replied to Michel Kohanim's topic in IoX Support
@MWareman, Thank you very much. I think we didn't increase the string memory enough. @gviliunas, Thank you very much for reporting back. With kind regards, Michel -
ISY on Polisy v5.2.0 Is Now Available
Michel Kohanim replied to Michel Kohanim's topic in IoX Support
@MWareman, Thank you very much for reporting. How many node servers do you have or, better yet, how many nodes that are node server based do you have? All, We'll review the Z-Wave status not reporting issues. With kind regards, Michel -
ISY and Polisy *OR* ISY on Polisy???
Michel Kohanim replied to Wes Westhaver's topic in New user? Having trouble? Start here
As mentioned before, we are masters of branding and marketing (not). @Wes Westhaver , please do not take it personally. It's not that we do not listen to newbies. It's just that, being geeks, we have a natural/innate aversion to sales/marketing comments, so they get automatically filtered out. For instance, if you comment that SNI does not work, rest assured that it will be fixed. As such, till such time that we figure out how to do branding/marketing/website, please make your comments technical. And, if you have specific questions about the product and how it works, you can always send an email to sales@universal-devices.com. P.S. As long as @lilyoyo1's wife gets the gist, then I think, as geeks, we have done a great job! Thank you. With kind regards, Michel -
As you can all see, we are master of branding! It's catching on so pervasively that even spell checkers and Company Policy Updates have been infiltrated. ? With kind regards, Michel
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@Envirogreen, please send your Polyglot log to support@universal-devices.com. With kind regards, Michel
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ISY and Polisy *OR* ISY on Polisy???
Michel Kohanim replied to Wes Westhaver's topic in New user? Having trouble? Start here
Not true. ISY on Polisy has been in all packages for the last 3 months. And, it does automatically run when Polisy starts. With kind regards, Michel -
@mbking, I responded to your ticket and this is a known issue. You can either click on the button on the front once or do: sudo pkg update && sudo pkg upgrade This should install udx 5.3 which automatically fixes the problem. With kind regards, Michel
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@MrBill, from URL and communications, ISY 5.3 and Polisy 5.2 are identical. In short, a client would not know the difference (i.e. UD Mobile does not know the difference between ISY and Polisy). With kind regards, Michel
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Fixes: - Time zone reverts to LA - Support for SNI in Network Resources - SMTP sends truncated messages or creates attachments - Node servers show numbers instead of a formatted string Enhancements: - Support for Z-Wave (Test build) - You can now define custom latitude/longitude just like you did on ISY - Support for IPv6 web server in double stack mode (both IPv4 and IPv6) Bugs: - In some cases, Polisy will only allow IPv6. If you cannot get to Polisy using the Admin Console, please wait 60 seconds and then reboot - USB connected dongles (such as the PLM or Z-Wave Zooz Stick), cannot be unplugged and then plugged back in while ISY service is running. If, for any reason, you need to unplug, please use the Admin Console | Configuration tab | Reboot button to restart the service How To Install: - First, backup please! - If on 5.1.1, Admin Console | Help | Automatically Upgrade. Once the Admin Console closes, wait 30 seconds before trying again. If Polisy does not show up in the ISY Launcher, please wait 60 seconds and reboot - Otherwise, ssh and do: sudo pkg update && sudo pkg upgrade How to use Z-Wave: - Plugin your Zooz Stick in one of the USB ports on ISY - Go to Admin Console | Configuration, check Z-Wave Support checkbox. Save and then click on the Reboot button - From that point, Z-Wave works as it does on the ISY-994 with the following exceptions --- Backup/Restore of the Z-Wave dongle is not yet available --- Z-Wave | Z-Wave Version is likely to be blank - Note: for now, S2 is not yet supported With kind regards, Michel
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I got these, and love them (rotating + 4 ports): https://smile.amazon.com/gp/product/B07MZ1K9HZ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 With kind regards, Michel
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Timezone setting and location for sunrise/sunset
Michel Kohanim replied to MWareman's topic in IoX Support
@Scott Korvek, Sincere apologies, not yet as we jammed Z-Wave support into it and currently testing. Hopefully before the end of the week. With kind regards, Michel -
@larryllix, Thank you very much! We'll take it from here. With kind regards, Michel
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@larryllix, Thank you very much for reporting it. Would you be kind enough to do one more experiment? Right mouse click on any one of those IOLincs and choose | Restore Device. Does it go back to momentary? With kind regards, Michel
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@MBell, Is this PG or PG3? With kind regards, Michel
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@bgrubb1, Yes, but it's best to simply add your new email address to ISY Portal (under users) and make it an Admin. With kind regards, Michel
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