Michel Kohanim

Mark, Good idea but with ramifications that we are not ready to tackle namely support for devices that are purchased separately. Thanks so very much, With kind regards, Michel

Frank, That sounds good. No guarantees but let us see what we can do. With kind regards, Michel

Hello black_fx_35, We do plan to continue selling 26 because there are smaller installations that we would like to tend to while keeping it more affordable. With kind regards, Michel

Hi Rand, That's totally unbelievable but I am so glad that it works. Thanks so very much for the update, With kind regards, Michel Updated to 2.4.15 14-Nov-07, no problemo Keep up the good work! Rand

Hi FrankF, Unfortunately, you cannot at the moment. Our next release (2.6) will include email templates. With kind regards, Michel which is useful, although not specific to which program sent the notification. But, the Sched Alert email body is: The Progam that called Send Notification was named "Notify A Visitor Is Entering Driveway" and its program is: If Program 'isVehicleIncoming-Program' is True Then Send Notification to All Run program 'Notify A Visitor Is Entering Driveway' (Else Path) Else - No Actions - (To add one, press 'Action') How can I get the calling program name included in the body of the email so that I will know which of the many programs that could have called Send Notification actually sent that specific email? Thanks, Frank.

Hi All, It seems that we were given the wrong information since our own RLs behave the same as all others here. With kind regards,

MikeB, Unfortunately, our queries as to how we can "programmatically" accomplish this feat have gone unanwered for almost a week now. As such: 1. If you have older versions, you can not do that 2. If you have 1.5 and above, you have to do it manually since we do not know how it's done programmatically With kind regards, Michel

Helllo yardman 49, In theory it should but we have never tested this scenario thoroughly. With kind regards,

GPG, Yes, you are 100% correct. We are working on it and it shall be completed by the time 2.5 is released. Thanks and with kind regards, Michel

upstatemike, We have neither increased nor decreased our sales price to SmartHome. The decision to increase the price by $90.00 was a SmartHome decision and we were given less than 1/2 day to decide whether or not we wanted give SmartHome $n discount so that they could decrease the retail from $389 to $389-n. We said no simply because we believe both prices make ISY not affordable for our target audience. We will try to negotiate a fair/affordable price for 99i/IR with SH. If our negotiations fail, you can always buy 99i/IR from us directly or from other more fair minded distributors and within the same ranges as set forth before. With kind regards, Michel

tabraham, With sincere apologies for a tardy repsonse. This is indeed strange. We could've passed jdva's sypmtoms as one of a kind but now that we have two cases reported, we are going to do a root cause analyis. Thanks so very much for bringing this to our attention, With kind regards, Michel

Hi Rand, You are 100% correct. Apologies ... it's taken care of for the 2.5 release. Thanks so very much, With kind regards, Michel

jdva, I am so sorry to hear about the problems you are experiencing. Please try http://www.universal-devices.com/beta ... if this works, then all you have to do is to clear your Java cache. Please do let us know of the outcome. Thanks and with kind regards, Michel

Hi jdva, Please go to Help->About and let me know the version number of your ISY. Beta version are 2.4.10 and above. The latest release is 2.4.15. If you do not have 2.4.15, please send an email to tech@universal-devices.com and request for the beta. Release 2.4.13 had a bug where notifications were not sent. With kind regards, Michel

Hello, Yes, there is ... we are working on a release with more diagnostic information. As of right now, that would be in 2.6 or 2.7. With kind regards, Michel

Hello Marko, They are back! Would you be kind enough to clear your Java cache and retry? Thanks and with kind regards, Michel

Hello Marko, Each ISY has a unique port number (till we run out of port numbers) and, unfortunately, they are fixed and you cannot change them. With kind regards, Michel

Hello Frank, I am not going to feign mastery of programs (I leave that for Chris) but, just in case you have not read the documents in our forum, I have to let you know that your Kitchen KPL button has to be in a scene for your programs to be able to activate its backlight. So, the first step is to make a scene called Basement Status and put your desired Kitchen KPL button in there. With kind regards, Michel

Hello isnoop, You can monitor the line traffic, in telnet, if and only if you have the debug version. In the production version you cannot. This said, however, you do not need Excel to view the file. The output of the log goes to UDReport.rtf (tab delimited) in your Java's temp directory. What specific information are you looking for? With kind regards, Michel

Marko, Indeed very odd but not as odd as you may think: there are cases where devices with "existing" links do not allow other conflicting links to be written to them. In 2.4.13, we did not clear all the existing links and that would probably explain why you've been having all these problems. For future reference and before we release 2.5, please use the Start Linking method which guarantees removal of all the existing links. With kind regards, Michel

Ron, I just sent it to you! With kind regards, Michel

upstatemike, In all likelihood 99i IR will be available for Christmas! With kind regards, Michel

Ron, Hi. Just realized something!!! Make sure you are not running 2.4.13 since it has a bug where configuration settings are not stored --> cannot communicate with ELK. With kind regards, Michel

Hi Rand, Yes, indeed no news = good news. Have you tried upgrading your ISY lately using your McAfee? I am quite certain you're going to get "Invalid Length" ... Please do let me know if/when you do, As always, with kind regards, Michel

Hi Rand, Long time no see! I am very much surprised that you have not had any issues with McAfee. Is it an older version? Thanks so very much, With kind regards, Michel I am thinking router trouble. Sometimes a restart of the router can fix things. I'm glad you got past it. So now that you are in, What do you think of the ISY-26? I was very surprised! Rand