Michel Kohanim

Hello all, Our Android version of UD Mobile app is ready for testing. It fully supports all types of INSTEON, Z-Wave, and node servers (Ecobee, Tesla, Ring, etc.). Shortly, I am going to send an email to those who have signed up for developer news. UD Mobile works only with 5x version of ISY Firmware. The IOS version is in the works as well and should be available for testing soon. With kind regards, Michel

@inovermyhead, If everything works on iMac, then it's just the cache. Not sure why clearing cache on one device would clear the cache on all devices. It seems a little strange. With kind regards, Michel

@inovermyhead, If you don't have the same issue on your computer, please clear the browser cache. With kind regards, Michel

@SHladysh, Please try: System Preferences, General, Prefer Tabs - set it to "in full screen" (not "always"). With kind regards, Michel

@macjeff, Please submit a ticket (not addressed directly to me). With kind regards,

@dbwarner5, On Mac, it's quite easy: ssh admin@the-ip-address-for-polisy (replace with the actual ip). The default pwd is admin. Curl is a url content tool. Copy/paste line to and hit enter. With kind regards, Michel

@JTsao, Thank you. This is a stopgap measure to upgrade the OS from 12.1 to 12.2 + make the OS itself into packages. Of course, there have been couple of instances where this has not worked and we are looking into them. Our upcoming udx package, will check the OS and then upgrade everything if necessary. With kind regards, Michel

@JTsao, These are usually related to browser cache. Please try a different browser or clear the cache for Polisy. With kind regards, Michel

@TriLife, Please respond to the ticket and we'll coordinate. With kind regards, Michel

@macjeff, Did you run the update121.sh? With kind regards, Michel

This is what we got from your email: I am currently on vacation and will be back on Tuesday December 1st. For urgent Edmonton/Cornwall production issues, please contact the APS-WMS or NTT Support team respectively. For production issues/inquiries, please contact the NSC and open an incident with the APS-WMS team. For other topics, I will get back to you upon my return.

Please check your email. I am waiting for you to connect to do remote session. With kind regards, Michel

@TriLife, got it and sent you a link for GTA. With kind regards, Michel

@macjeff, Not sure what you are referring to. Did you do what @gviliunasdid? With kind regards, Michel

@TriLife, please send an email directly to support@universal-devices.com . With kind regards, Michel

@TriLife, Is this for ticket 10649? With kind regards, Michel

@skelnav88, Do those devices work from the Admin Console? With kind regards, Michel

@grtaylor, does the status of the device change in the Alexa App AND is the device configured as a motion sensor? Please peruse this article: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Amazon_Echo_Integration_V3#ISY_Can_Talk_To_You.21_.28Alexa_Routines.29 With kind regards, Michel

@epete, Everything seems to be running. What exactly is the issue now? If still beeping, please submit a ticket. with kind regards, Michel

@BOden and @grtaylor, If the state of those devices change in the Alexa app but the routines still don't work, then there are only two explanations: 1. You have reached the limit of the number of times the status can change for routines to work ( I think it's about 30 seconds) 2. The routine itself is not correct With kind regards, Michel

@LarryCRetired, As long as you have a good backup of your ISY, you do NOT need to do any of the above. With kind regards, Michel

@BOden, Does the status change in the Admin Console? With kind regards, Michel

@kaisersoze I am so sorry to hear. Please submit a ticket. With kind regards, Michel

@LFMc, I am so very glad to hear. No, I have not hear anything else. With kind regards, Michel

@claymo, responded to your ticket. With kind regards, Michel