Michel Kohanim

Hi @dalter2, Thank you for the vote of confidence. I didn't say we would not support the PLM. I said, we won't have the bandwidth to support their newer devices in a timely manner. If they have APIs available, then it'll be a little easier. With kind regards, Michel

From UD perspective, we have not been given any information on their new products (including the PLM). So, at the moment, our working assumption is that none of their new products will work with ISY/Polisy. And, given all that's on our plate with our existing contracts, I am not so sure we will have the bandwidth to support new INSTEON products in a timely manner. But, then again, perhaps that's SmartHome's goal to begin with. And, it's entirely up to them to decide ... With kind regards, Michel

@GaryK4, Thank you. Usually 403 errors are due to missing files. So, if you have replaced the SD Card, and you mentioned that you uploaded insteon_5.3.0.zip, then everything should work. With kind regards, Michel

Hi @GaryK4, Did you upgrade ISY firmware from ISY Portal? With kind regards, Michel

@larryllix, Partly but all the testing is done via Admin Console so that we can make sure all features are working. @cosyn, yes and very impressive! Only if we could build vaccines like computers ... With kind regards, Michel

@drich, Do you have a ticket#? I cannot find it. With kind regards, Michel

@jacobs-gc, If you click on the name of the node server, it takes you to github wherein you can post your comments/questions. With kind regards, Michel

All, Most of ISY framework - and specifically programs and node servers - is already ported and running on Polisy. Albeit, with a lot of bug. With kind regards, Michel

@CDB, Did you upgrade to 5.3.0 using ISY Portal or did you go through the actual migration? If the former, then please reinstall 5.3.1 using the instructions here: With kind regards, Michel

@starmanj, That's really odd. Is it really possible that they changed their model number? Anyway, we added it to the list. Please restart your node server. With kind regards, Michel

@drich, Please send your full error log to support@universal-devices.com. With kind regards, Michel

@UD2)17rrh, 1. Telnet to ISY 2. At the prompt type: RF /CONF/9.PRP Then hit the return key. With kind regards, Michel

@diyjeff, Please upgrade to 5.3.1. With kind regards, Michel

@drich, Can you please make sure ELK RP is not turned on. Also, could it be using a different port now? With kind regards, Michel

@xlurkr, Without the last ' | sudo bash' you will get a text response. With kind regards, Michel

@Jnacc, Is it ISY99 or ISY994i? With kind regards, Michel

@tom.karez@gmail.com, Please submit a ticket and we'd be delighted to help. With kind regards, Michel

@Mutt, Yes, default mail server is back online but it's using different credentials and security mechanism. So, and unfortunately so, you either need to figure out a way to remotely change the settings. I am so sorry. With kind regards, Michel

@rebirth24, Thank you. Please do not share with anyone. With kind regards, Michel

@xlurkr et. al, This URL will not work with browsers. Please please please just copy/paste. With kind regards, Michel

All, We have beefed up security and spam detection and updated the firmware in 4.8 (and soon 5.3) to use those. Should be available shortly. And, if you are still having issues with gmail, you can use our alternative mail server account. It's very much like the default but you would have to manually enter the configuration parameters. If you are interested, please send an email to support@universal-devices.com . With kind regards, Michel

@xlurkr, Thank you. I responded to your ticket. What you sent me had no resemblance to "curl -s https://pkg.isy.io/script/update121.sh | sudo bash". If it still does not work, please copy/paste the following command and send me the output: curl -s https://pkg.isy.io/script/update121.sh With kind regards, Michel

@jca001, I am very glad to hear. Libraries are checked and built nightly. So, when there are updates, they will automatically show up. With kind regards, Michel

Drew, If you are turning on/off a scene to which devices belong, then you have signal noise issue. The first thing I recommend is to move the PLM to a different outlet and one which is not shared with other transformers and power supplies. Otherwise: 1. Tips for troubleshooting signal/noise issues based our experiences: https://wiki.universal-devices.com/index.php?title=INSTEON:_Troubleshooting_Communications_Errors 2. The switches are bad 3. Contact SmartHome tech support https://www.insteon.com/support With kind regards, Michel

@danbutter, Right mouse click | Z-Wave | Remove failed node. With kind regards, Michel