Michel Kohanim

Hi larryllix, Thanks so very much for letting us know. ISY Portal does not know anything about 5.x branch. We definitely have to make this more clear. I do apologize. With kind regards, Michel

Thanks.. It was not one of the steps in the original post. The only other issue could be that they are not linked with the same accounts. With kind regards, Michel

Hi dress, Did you map devices to names? With kind regards, Michel

Hi Dean, Thank you. Please keep us posted. With kind regards, Michel

Hi Dean, This seems to be a defective thermostat or it could be related to the dead-band. It's best to contact RCS. With kind regards, Michel

Hi Noremac, My pleasure. To answer your questions: 1. Backup should be fine 2. Yes, restore devices also restores the PLM With kind regards, Michel

Hi Xathros, Thanks so very much for the details. I'll talk to the team and see what we can do. With kind regards, Michel

Hi savimgc, http://wiki.universal-devices.com/index.php?title=ISY_Developers With kind regards, Michel

Hi Guys, For those with ISY Portal and 5.0.10 firmware: http://wiki.universal-devices.com/index.php?title=ISY_Portal_Node_Server_Occupancy_%26_Locative_app_Instructions With kind regards, Michel

Hi Noremac, Please reboot your ISY, go back to PLM Info/Status. If you still see "connected", then the PLM/ISY is probably OK. What you need to do then is: 1. Restore a good backup FROM BEFORE you did ANYTHING to ISY (especially before any PLM restores/etc.) 2. Move the PLM to a different outlet and one which is not shared with other transformers and power supplies 3. If you have any INSTEON thermostats, unplug them Retry: http://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:File_Menu#Restore_Devices With kind regards, Michel

Hi Nancy, Can you please send your UUID to support@universal-devices.com? With kind regards, Michel

Hi leonpc, Added as a bug #469. With kind regards, Michel

Hi LovelyNancy, Please go to the Admin Console | Help | About. With kind regards, Michel

Hi stevesreed, Unfortunately not. I am so sorry. With kind regards, Michel

We are working with GH and they are testing. With kind regards, Michel

In addition to 99 not being supported, it is NOT secure since it only supports SSL v2/v3 and NO TLS. With kind regards, Michel

Hi Louis, It should. Do you have any other non-battery operated Z-Wave devices? With kind regards, Michel

apostolakisl, Yes that's correct. With kind regards, Michel

Hi Techman, Just to be clear: the support for them in 5.x depends on the documentation from SH. We just do not have the resources to keep reverse engineering things. With kind regards, Michel

Hi grossmd, Thank you. We'll look into it. With knid regards, ​Michel

grossmd, Right mouse click on the node. With kind regards, Michel

Hi grossmd, Can you please right mouse click | Z-Wave | Show information in Event Viewer | All, and the paste the contents here? With kind regards, Michel

Hello bdlhome, Please send your UUID to support@universal-devices.com. With kind regards, Michel

Hi bdlhome, Yes, that's correct. With kind regards, Michel

Hi bdlhome, Please make sure your ISY is online on the portal.