Techman

Take a look at your eisy error log. If you're not sure how to interpret it then post a copy in the forum. Are you on a MAC or PC?

To factory reset the PLM, Unplug it, hold the reset button in, plug the PLM in and continue to hold the reset button in until the beeping stops.

It's possible that either your PLM cable is defective or the PLM died. The button on the PLM is used to factory reset it. Being that the green led is lit, I would first focus on the cable. Have you tried plugging the PLM cable into a different USB port? As a last resort you could replace the PLM with a 2413U which is the USB version that doesn't require the serial cable and uses a standard USB cable

The eisy and the polisy use the same Zwave dongle so there would be no advantage in ypu switching over. What is your Polisy firmware version? What floor is the Polisy located on What floor(s) are your switches on? Zwave is an RF only protocol so having the lights on different circuits would have no effect on the communication between the Polisy and the switches. It sounds like your Zwave mesh network is maginal. I think the Range extender I mentioned in a previous would probably solve your problem Here's a link to a Zwave tutorial: Z-Wave For Consumers - Z-Wave Alliance I've also attached a file that explains the Zwave mesh network ZWAVE network repair.pdf

It's possible that your Zwave and Zigbee antennas might be reversed. Other than that I don't see anything else that could be causing you problems. Is your Polisy located in the open, i.e. not in a metal cabinet.

What Zwave controller is connected to the Polisy, i.e. the UDI Zwave/Zmatter or ?? Are your micro switches embedded in a metal box which is recessed in the walls or ?? What is the make and model of your switches? What type of load is connected to the switches, i.e. LED lights, incandescent lights or ? Are the loads all 120 volt or are they low voltage with a transformer between the lights and the switches?

What is your current Zwave controller? It's possible that your Zwave mesh network is marginal, you may need to add a Zwave range extender Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House

@hspindel Can you access your error log, if so post it. Under TOOLS, DIAGNOSTICS, PLM INFO, does it show the PLM as connected?

@tome If you're still having issues with your heartbeat program, then post a screenshot of the program.

You can access the ISY in Windows 11 on your LAN using the IoX Launcher. Without the portal you are limited to local access only. To access your ISY remotely requires the Portal subscription.

@mjohnson007 Take a close look at the device address, sometimes the 8 and the B can be misread. It happens a lot.

What device are you trying to add Are you using the IoX Launcher to access your Polisy Are the other insteon devices in your network dual band? What is the address of the device you're trying to add Under link management, when you click on "NEW INSTEON DEVICE" and add the device address xx.xx.xx what happens?

@ldb Were you able to get your devices to turn off. Did you change your variables in your programs to STATE?

The firmware versions you're showing are not the latest versions, once you get the access issue cleared up you should update your packages again as it's possible your update didn't complete. Are you on a Mac or a PC? If you're using a VPN disable it. Clear your Java cache again, be sure to check all 3 boxes, then download the IoX Launcher from here: https://isy.universal-devices.com/start.jnlp Also remove power from the eisy for 30 seconds and then allow it to reboot

You can also view the eisy version info at this link https://eisy.local:8443/WEB/sysconfig.txt Current eisy firmware version is 5.9.2_2 Current UDX is 3.9.1_3

In rhe program you posted, "Cooktop Off" your IF clause is using a variable "$Button1" to determine if the "IF" clause is true or false. That variable should be a STATE variable When you run the Cooktop off program in its current format the ELSE clause will run (red) rather than the THEN clause (green). Also take a look at the programing options in the eisy for the Zen32 scene buttons to see if a double tap can be used to turn off a scene.

Change your variables to STATE VARIABLES Integer variables cannot be used to trigger actions in any of your programs. However, state variables do trigger actions. Let me know if this resolved your issue

Are your variables STATE variables? Have you verified that the varable changes from 0 to 1 to 0 when you toggle the button(s)? Post a screenshot of a program that's controlled by the variable.

Can you post a screenshot of one of the programs or scenes that you're trying to turn off.

@DBC In addition to what @Guy Lavoie suggested, try removing power from the eisy for about 30 seconds

Try rebooting your computer, then clear your java cache amd download the launcher again https://isy.universal-devices.com/start.jnlp If that doesn't work then it's possible your firewall is blocking the launcher application. Take a look at these two links. Universal Devices, Inc. Wiki Universal Devices, Inc. Wiki

Right click on the IoX Launcher, then click on properties and post the data in the "target" field.

Verify that you have the latest Java version, 1.8.0_45 Try clearing your Java cache again, then download the IoX Launcher. The launcher should automatically open the Admin Console without having to ask you what program to use

@dronning Another option, if you want to use Zwave, is using two Zwave LR reange extenders, one at each location. They have a line of sight range of up to 400 feet Zooz 800 Series Z-Wave Plus Range Extender ZAC38 - The Smartest House

You can try using two plug in modules, either a lamplinc or on/off module,, one at each location. Mount them as high up as possible and as close to each other as possible. If they are within RF range then you should be able to control the Insteon modules in the shop from the house.